Return Information - Numark MATRIX2 Operating Instructions Manual

RETURN INFORMATION (US ONLY)
a) A Return Authorization number must be obtained from Numark through the address or phone numbers
below.
b) A copy of the original sales receipt must also be included for the equipment to be repaired under
warranty.
c) The faulty equipment must be packed in its original packaging.
d) One additional outer layer of packaging must be included to ensure product safety. Failure to do so
may inadequately protect the equipment in transit and, therefore, jeopardize the customer's warranty.
e) Numark will not accept COD shipments and no call tags will be issued for merchandise return.
f) Numark will not return repaired merchandise to customers by priority service, unless by written request
at the customer's cost. Requests must be submitted in writing with merchandise returned.
g) The defective Numark equipment should be sent, FREIGHT PREPAID with Return Authorization number
clearly printed on the outer packaging and original sales receipt enclosed to:
NUMARK INDUSTRIES
Attention: Service Department
11 Helmsman Avenue
North Kingstown, RI 02852 USA
Phone: 1 (401) 295-9000
Fax: 1 (401) 295-5200
Web: www.numark.com
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RETURN INFORMATION