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CINDERELLA COMFORT
MODEL COMFORT ANZ
Product manual
Document number: D000786
Revision number: 02
English
Cinderella Comfort ANZ Product Manual | 01.06.2022

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Summary of Contents for Cinderella COMFORT ANZ

  • Page 1 CINDERELLA COMFORT MODEL COMFORT ANZ Product manual Document number: D000786 Revision number: 02 English Cinderella Comfort ANZ Product Manual | 01.06.2022...
  • Page 2: Table Of Contents

    1.9 CINDERELLA ONLINE 2. INSTALLATION SECTION 2.1 UNPACKING THE TOILET AND ACCESSORIES 2.2 MEASUREMENT SPECIFICATIONS 2.3 ORIGINAL INSTALLATION PACKAGES FOR YOUR CINDERELLA TOILET 2.4 INSTALLATION SPECIFICATIONS 2.4.1 SPECIFICATIONS PARTS AND MATERIALS 2.5 INSTALLING THE CINDERELLA INCINERATING TOILET 2.5.1 INSTALLING THE OUTLET PIPES 2.5.2 INLET AIR TERMINAL...
  • Page 3: General Section

    All information and guidance in these operating instructions have been prepared after taking into consideration the applicable standards and regulations as well as the current technology. Cinderella Eco Group AS reserves the right to make changes at any time which are deemed to be in the interest of improving the product and safety.
  • Page 4: General Safety Instructions

    1.7 GENERAL SAFETY INSTRUCTIONS DANGER! Safety instruction: Failure to observe this instruction could cause fatal or serious injury. WARNING! Safety instruction: Failure to observe this instruction could lead to injury. CAUTION! Failure to observe this instruction could cause material damage and impair the function of the product.
  • Page 5: Appliance Rating Plate

    REGISTER WITH “MY CINDERELLA” When you register your toilet in “My Cinderella”, you will receive relevant information about our products and available support systems, as well as special offers specifically tailored to your toilet model. In the event of theft, registered toilets will be in our manufacturer database.
  • Page 6: Installation Section

    2.1 UNPACKING YOUR CINDERELLA INCINERATING TOILET INCLUDED ITEMS NOTE! Cinderella Comfort When unpacking the Cinderella toilet, use the Bowl liners pre-fixed strip on the bottom of the box. Release the strip all around the box and lift up the box.
  • Page 7: Original Installation Packages For Your Cinderella Toilet

    2.3 ORIGINAL INSTALLATION PACKAGES FOR YOUR CINDERELLA TOILET Cinderella Original Installation Kit: We strongly recommend the use of the “Cinderella Original Installation Kit” when installing you appliance. This complete set includes necessary parts for an ideal installation, optimizing the incinerating process and functionality of your toilet. The installation kit includes two separate boxes. Box no.
  • Page 8: Installing The Cinderella Incinerating Toilet

    We strongly recommend using the Original Cinderella Elbow 87° w/ drain. . Flue Terminal Cap Cinderella Comfort is required to be installed with a flue terminal cap that prevents intrusion of rainwater and that has a minimum restriction of the air flow. Wind fans or similar is not to be used when venting the Cinderella Incinerating Toilet.
  • Page 9: Installing The Outlet Pipes

    280mm. NOTE! The Original Cinderella Installation Kit includes Ø 111mm 5 x 1066 mm pipes to be used on the outlet installation, the pipes are delivered with socket and gasket for simple installation.
  • Page 10: Inlet Air Terminal

    The air inlet vent should preferably be installed as close to the Cinderella toilet as possible, to ensure a good air supply to the toilet and reduce the environmental impact in the toilet room. It is important that there are no other air-dependent installations used at the same time as the toilet, e.g.
  • Page 11: Installing The Horizontal Inlet Pipe

    Installing screens or other barriers has proven to constrict the airflow in the toilet, and it is therefore required to install your Cinderella into a well ventilated room, even if you use a inlet pipe with screens. OUTER DIAMETER...
  • Page 12: Installing The Original Cinderella Flue Terminal Cap

    Use the socket-less part of the cut pipe from when installing the horizontal flue pipe in the Cinderella installation kit as the last section of the ventilation pipe, this will be utilized as the connection to the flue terminal cap.
  • Page 13: Removing The Transportation Safety Strap

    2.7 REMOVING THE TRANSPORTATION SAFETY STRAP The ash container is equipped with a safety strap which must be removed before use: 1. Remove the front cover. 2. Cut away and remove the plastic straps attaching the ash container to the steel frame. 2.8 CHECKLIST TO VERIFY COMPLETE INSTALLATION CONTROL ITEMS CONFORMANCE...
  • Page 14: Performance Test To Verify The System Functionality

    2.9 PERFORMANCE TEST TO VERIFY SYSTEM FUNCTIONALITY When the “Start” button is pressed, the incineration cycle will be activated. The estimated incineration time for the verification test is approximately 60 – 80 minutes. The yellow light will be lit when the incineration is ongoing, and the complete test should be completed without any fault indications or system interruptions.
  • Page 15: User Section

    3. USER SECTION 3.1 INTENDED USE AND HANDLING The Cinderella Comfort toilet is intended for indoor installation and use in leisure homes such as cabins, second homes, outhouses, site welfare units, boathouses and pool houses. The toilet is solely designed to incinerate bodily waste products and small sanitary products such as toilet paper, sanitary pads and non-alcoholic baby, face and cleaning wipes.
  • Page 16: Important User Information

    Capacity: 4 visits per hour The Cinderella Comfort toilet is designed to handle up to 4 visits per hour. To avoid overload, more than four visits in an hour is unadvised. Overloading the toilet with many visits in a short period of...
  • Page 17: The Control Panel

    Emptying indicator Your Cinderella Comfort will indicate when it is time to empty the ash container. The display will read ‘‘EMPTY THE ASH CONTAINER” and you will hear three short beeps when the toilet lid is opened. If not emptied within a certain amount of uses, the toilet will lock down.
  • Page 18: Using The Cinderella Comfort Toilet

    3.7 USING THE CINDERELLA COMFORT TOILET 1. Check that the green light on the 2. Lift the toilet lid and seat. A red 3. Place a bowl liner in the bowl. control panel is lit, indicating the light starts flashing. The ventilation Use a new bowl liner for every visit.
  • Page 19: Operating The Front Cover And Ash Container

    3.8 OPERATING THE FRONT COVER AND ASH CONTAINER WARNING! Only operate the ash container when the toilet is cooled and in standby mode. NOTE! Please see the maintenance section for instructions regarding cleaning and emptying the ash container.
  • Page 20: Appliance Orientation

    3.9 APPLIANCE ORIENTATION PART DESCRIPTION Control panel w/display Seat Ash container with insert Front cover Stop pin Temperature safety...
  • Page 21: General Maintenance Instructions

    In order to ensure optimal operation and extend the lifetime of your Cinderella Comfort appliance you will need to set aside a little time for preventive maintenance. Good maintenance routines will give you lower operating costs and cause less wear on the product.
  • Page 22: Customer Maintenance

    4.2 CUSTOMER MAINTENANCE 4.2.1 EMPTYING AND CLEANING THE ASH CONTAINER HOT WATER 15 minutes 15 minutes HOT WATER NOTE! Make sure to dry the external part of the insert before reinserting it into the ash container CAUTION! Do not use any sharp tools or objects when cleaning the ash container insert, as this will damage the insert and reduce its service life.
  • Page 23: Cleaning The Bowl

    4. Insert the ash container carefully without spilling any water, and attach the front cover. 5. Lift the lid and verify that the fan starts spinning. 6. Press “Start” to begin an incineration cycle. 7. The water will start to boil and the steam will clean out any debris in the catalytic converter. This system cleaning will normally take 60–80 minutes.
  • Page 24: Inspecting The Catalytic Converter

    4.2.4 INSPECTING THE CATALYTIC CONVERTER Recommended frequency: Every 500 uses. The catalytic converter is the primary air duct between the incineration chamber and the appliance flue terminal. Any accumulations of particles in the catalytic converter will reduce the flow rate and the toilet efficiency, and may be the cause of bad odour.
  • Page 25: Rinsing The Catalytic Converter With Hot Water

    1. Place the toilet where it is OK to spill water, e.g. where there is a suitable drain, outside or in a bath. Use the specially designed Cinderella funnel, or a funnel that fits in the exhaust pipe. Slightly tilt the toilet forward, and pour 2–3 L of hot water through the exhaust pipe and catalyst.
  • Page 26 Resetting the toilet system During cleaning and troubleshooting, resetting the electronics may sometimes be helpful. You can do this by pressing the “Start” button. This will cause a short beep to sound. Hold down the button for about eight seconds until you hear a long beep, then release the button.
  • Page 27: Troubleshooting Table

    5.1 TROUBLESHOOTING TABLE NOTE! Cinderella has developed a digital troubleshooting module that can be found on our website. This module will work as a guide and supplement in addition to the troubleshooting table. Please visit www.cinderellaeco.com DISPLAY YELLOW GREEN ERROR...
  • Page 28: Repairs And Spare Parts

    6. REPAIRS AND SPARE PARTS 6.1 SPARE PARTS LIST PART DESCRIPTION ART. NO ID PART DESCRIPTION ART. NO Control panel Comfort w/display 100115 12 Hall sensor w/ wire reduced length 100965 Magnet 14x10mm 100433 13 Heater element assembly230VAC 100862 Hall sensor w/ wire and tape 100964 14 Insulation fabric catalytic converter 100163...
  • Page 29: Appliance Process Overview

    6.2 APPLIANCE PROCESS OVERVIEW The Cinderella appliance is designed according to fail-safe principles. In the event of component failure or faulty control signals, the toilet will go into “safety mode”. This means that the unit will not be able to start an...
  • Page 30: Wiring Diagram

    6.4 WIRING DIAGRAM...
  • Page 31: Warranty

    This warranty lasts for a period of three (3) years from the original date of purchase. What will Cinderella Eco Australia do? If you submit a valid claim under this warranty, Cinderella Eco Australia will either repair, replace or refund the purchase price of your Cinderella incineration toilet, at its sole discretion.
  • Page 32 CINDERELLA’S GLOBAL PRESENCE Nordic Region Europe North America Greenland China Africa South Korea Oceania Cinderella Eco Group AS Sjøvikvegen 67, NO-6475 Midsund, Norway www.cinderellaeco.com...

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