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SUN2000-4.95KTL-JPL1
User Manual
Alarm
Alarm Name
ID
2065
Upgrade Failed
or Version
Mismatch
2066
License Expired
61440
Monitoring
Unit Faulty
Issue 05 (2023-02-17)
Alarm
Possible Causes
Severity
Minor
The upgrade does not
complete normally.
Cause ID = 1–4, 7
● Cause ID 1. The software
and hardware of the
main controller do not
match.
● Cause ID 2: The main
and auxiliary controller
software versions do not
match.
● Cause ID 3: The
monitoring and power
controller software
versions do not match.
● Cause ID 4: The upgrade
fails.
● Cause ID 7: The
optimizer upgrade fails.
Warning
Cause ID = 1
● The privilege certificate
has entered the grace
period.
● The privilege feature will
be invalid soon.
Minor
Cause ID = 1
● The flash memory is
insufficient.
● The flash memory has
bad sectors.
Copyright © Huawei Technologies Co., Ltd.
8 Maintenance
Troubleshooting
1. Perform an upgrade
again.
2. If the upgrade fails for
multiple times, contact
your dealer or Huawei
technical support.
1. Apply for a new
certificate.
2. Load the new certificate.
Turn off the AC output
switch and DC input switch,
and then turn them on
after 5 minutes. If the
alarm persists, replace the
monitoring board or
contact your dealer Huawei
technical support.
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