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Through-dialing
Meridian 1 Attendant PC call processing
Extension or tie line users may request access to numbers or
trunks which they are restricted from accessing themselves. Once
you have accessed the trunk, the user is free to dial out. You can
provide through-dialing to all but fully restricted extensions.
1
You receive a call from a restricted extension or tie trunk.
Click the loop key beside the quickly flashing Source
indicator. The tone stops. The loop key and Source
indicators go on steadily. The appropriate ICI is on.
2
The caller requests access to a trunk. Dial the required
trunk access code and listen for dial tone. The Excl Src
indicator goes on during dialing. The Destination indicator
is on steady.
3a
You can now complete the call by dialing the required
number. Click the Release button to connect the call back
to the restricted user. The Release indicator goes on; you
are free to process other calls.
3b
After hearing dial tone, click the Release button to end
your connection. The user can now dial the number. The
Release indicator goes on; you are free to process other
calls.
Meridian 1 Attendant PC Software User Guide
Page 83 of 160
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