Bluetooth Connection - Motorola MC55 User Manual

Troubleshooting the MC55 (Continued)
Table 5-1
Problem
Camera application
does not launch.
The MC55 does not
decode with reading
bar code.

Bluetooth Connection

Troubleshooting Bluetooth Connection
Table 5-2
Problem
MC55 cannot find
any Bluetooth
devices nearby.
When trying to
connect a Bluetooth
phone and MC55, the
phone thinks a
previously paired
MC55 is used.
Cause
DataWedge Stop DataWedge application. Tap Start > Settings > System >
application running. Task Manager. Select DataWedge application and tap End Task.
Scanning Load a scanning application on the MC55. See your system
application is not administrator.
loaded.
Unreadable bar Ensure the symbol is not defaced.
code.
Distance between Place the MC55 within proper scanning range.
exit window and bar
code is incorrect.
MC55 is not Program the MC55 to accept the type of bar code being scanned.
programmed for the Refer to the EMDK or Control Panel application.
bar code.
MC55 is not If the MC55 does not beep on a good decode, set the application
programmed to to generate a beep on good decode.
generate a beep.
Battery is low. If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner shuts
off before the MC55 low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
Cause
Too far from other Move closer to the other Bluetooth device(s), within a range of 10
Bluetooth devices. meters.
The Bluetooth Turn on the Bluetooth device(s) to find.
device(s) nearby
are not turned on.
The Bluetooth Set the Bluetooth device(s) to discoverable mode. If needed, refer
device(s) are not in to the device's user documentation for help.
discoverable mode.
The phone Manually delete the pairing device and name from the phone. Refer
remembers the to the phone's user documentation for instructions.
name and address
of the MC55 it last
paired with via the
Bluetooth radio.
Maintenance & Troubleshooting
Solution
Solution
5 - 7