Motorola MC55 User Manual page 118

5 - 6 MC55 User Guide
Troubleshooting the MC55 (Continued)
Table 5-1
Problem
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
MC55 shuts off.
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
A message appears
stating that the MC55
memory is full.
The Charging/Battery
Status LED flashes
with the Power button
is pressed and the
MC55 does not turn
on.
Cause
MC55 removed Replace the MC55 in the cradle, or reattach the communication
from cradle or cable and re-transmit.
disconnected from
host computer
during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup. Refer to the MC55 Integrator Guide for details.
software was
incorrectly installed
or configured.
Volume setting is Adjust the volume. See
low or turned off.
MC55 is inactive. The MC55 turns off after a period of inactivity. If the MC55 is
running on battery power, set this period from 1 to 5 minutes, in
one-minute intervals. If the MC55 is running on external power, set
this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting
tab and tapping the
change the setting for a longer delay before the automatic shutoff
feature activates.
Battery is depleted. Replace the battery.
Battery is not Insert the battery properly. See
inserted properly.
Screen is not Re-calibrate the screen. Press Blue key - Backspace key or tap
calibrated correctly. Start > Settings > System tab > Screen icon > Align Screen
button.
The system is not Warm boot the system. See
responding.
Too many files Delete unused memos and records. If necessary, save these
stored on the records on the host computer (or use an SD card for additional
MC55. memory).
Too many Remove user-installed applications on the MC55 to recover
applications memory. Select Start > Settings > System tab and tap the
installed on the Remove Programs icon. Select the unused program and tap
MC55. Remove.
The MC55's battery Recharge the battery.
is low.
Solution
Adjusting Volume on page
>
Start Settings
icon. Select the
Power Advanced
Installing the Battery on page
Resetting the MC55 on page
2-8.
>
System
tab and
1-5.
2-12.