Answering A Call From A Remote Console - Nortel Meridian M1250 User Manual

Network Attendant Service (NAS)

Answering a call from a remote console

With Network Attendant Service (NAS), attendant services for multiple locations can be provided from a
single location. As a NAS attendant, you can handle calls that would normally be handled by the
attendants at a remote location.
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1
2
Note 1: Calls from remote locations travel over Integrated Service Digital Network trunks (ISDN
trunks). Calling Line ID is supplied, to indicate the source of the call.
Note 2:
You can also receive direct calls from extension users and attendants at the remote location.
The procedure is the same as for indirect calls outlined above, except that direct calls cannot
be placed on silent hold. If you dial the silent hold code, you hear a fast busy signal.
You receive a call
intended for a remote
console. Press the lpk
key beside the flashing
remote ICI to answer the
call.
Respond to the caller's
request. If no further
action is needed, press
RLS to end the call.
The tone stops and you
are connected to the
caller. The appropriate ICI
indicator is on.
The RLS indicator goes
on; you are free to process
other calls.