Service And Repair - Bosch DIVAR IP all-in-one 6000 Installation Manual

42 en | Service and repair
10

Service and repair

The storage system is backed by a 5-year service level agreement. Issues will be handled
according to Bosch service and support guidelines.
The storage equipment is shipped with an original manufacturer service and support
agreement for hardware.
The Bosch technical support is the single point of contact in case of failure but the service and
support obligations are fulfilled by the hardware manufacturer or a partner.
To enable the manufacturer's service and support organization to fulfill the defined service
levels, the system must be registered. Otherwise, the defined service level cannot be provided
but only best effort.
To register your product:
–
–
Refer to
–
2022-10 | V02 | F.01U.407.903
Scan the QR code that you find on the device itself, in the delivered registration leaflet, or
in this manual (refer to Product registration, page 13 ).
or
Go to the following webpage:
Product registration, page 13
https://www.boschsecurity.com/product-registration/
Installation manual
DIVAR IP all-in-one 6000
Bosch Security Systems B.V.