NETGEAR WAG102 Reference Manual

NETGEAR WAG102 Reference Manual

Prosafe dual band wireless access point
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Reference Manual for the
NETGEAR ProSafe Dual
Band Wireless Access
Point WAG102
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
202-10062-03
September 2005

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Summary of Contents for NETGEAR WAG102

  • Page 1 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10062-03 September 2005...
  • Page 2: Technical Support

    In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3: Declaration Of Conformity

    However, the operating distance or range of your wireless connection can vary significantly, based on the physical placement of the wireless access point. For best results, identify a location for your wireless access point according to these guidelines: •...
  • Page 4 Antenna Statement for North America and Australia In addition to its own 2 antennas, the WAG102 device has been approved for use with the following detachable antennas and antenna cables: Approved An-...
  • Page 5 Canadian regulations. For further information, contact your local Industry Canada office. Product and Publication Details Model Number: Publication Date: Product Family: Product Name: Home or Business Product: Language: Publication Part Number: WAG102 September 2005 wireless access point WAG102 ProSafe Dual Band Wireless Access Point Business English 202-10062-03 v1.0, September 2005...
  • Page 6 v1.0, September 2005...
  • Page 7: Table Of Contents

    Cabling Requirements ...3-2 Default Factory Settings ...3-3 Understanding WAG102 Wireless Security Options ...3-4 Installing the WAG102 Access Point ...3-5 How to Log In to the WAG102 Using Its Default IP Address ... 3-11 Understanding Basic Wireless Settings ...3-12 v1.0, September 2005 Contents...
  • Page 8 Redirecting Web Page Requests ...5-1 Understanding Advanced Wireless Settings ...5-2 Enabling Wireless Bridging and Repeating ...5-4 How to Configure a WAG102 as a Point-to-Point Bridge ...5-5 How to Configure Multi-Point Wireless Bridging ...5-6 How to Configure Wireless Repeating ...5-7 viii...
  • Page 9 The LAN light is not lit..6-2 I cannot access the Internet or the LAN with a wireless capable computer..6-2 I cannot connect to the WAG102 to configure it..6-3 When I enter a URL or IP address I get a timeout error..6-3 Using the Reset Button to Restore Factory Default Settings ...6-4...
  • Page 10 v1.0, September 2005...
  • Page 11: About This Manual

    This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the Netgear website. This guide uses the following typographical conventions: Table 1-1.
  • Page 12: How To Use This Manual

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death. This manual is written for the WAG102 Access Point according to these specifications: Table 1-2. Manual Scope Product Version Manual Publication Date Note: Product updates are available on the NETGEAR, Inc.
  • Page 13 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Each page in the HTML version of the manual is dedicated to a major topic. Use the Print button on the browser toolbar to print the page contents.
  • Page 14 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 About This Manual v1.0, September 2005...
  • Page 15: Introduction

    About the WAG102 ProSafe Dual Band Wireless Access Point The WAG102 ProSafe Dual Band Wireless Access Point is the basic building block of a wireless LAN infrastructure. It provides connectivity between Ethernet wired networks and radio-equipped wireless notebook systems, desktop systems, print servers, and other devices.
  • Page 16: Key Features

    • DHCP Client Support. DHCP provides a dynamic IP address to PCs and other devices upon request. The WAG102 can act as a client and obtain information from your DHPC server. • SNMP Support. Support for Simple Network Management Protocol (SNMP) Management Information Base (MIB) management.
  • Page 17: 802.11A/G Standards-Based Wireless Networking

    Secure and Economical Operation. Adjustable power output allows more secure or economical operation. • Power over Ethernet. Power can be supplied to the WAG102 over the Ethernet port from any 802.3af compliant mid-span or end-span source such as the NETGEAR FSM7326P Managed Power over Ethernet Layer 3 managed switch.
  • Page 18: Autosensing Ethernet Connections With Auto Uplink

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Autosensing Ethernet Connections with Auto Uplink The WAG102 can connect to a standard Ethernet network. The LAN interface is autosensing and capable of full-duplex or half-duplex operation. The wireless access point incorporates Auto Uplink automatically sense whether the Ethernet cable plugged into the port should have a ‘normal’...
  • Page 19: What's In The Box

    You should keep the Support Information card, along with the original packing materials, and use the packing materials to repack the WAG102 if you need to return it for repair. To qualify for product updates and product warranty registrations, we encourage you to register on the NETGEAR Web site at: http://www.NETGEAR.com.
  • Page 20: Hardware Description

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Hardware Description The WAG102 front and rear hardware functions are described below. Front Panel Figure 2-1 The following table explains the LED indicators: DESCRIPTION Power Indicator No power.
  • Page 21: Rear Panel

    WAG102 to the factory default settings. • RJ-45 Ethernet Port Use the WAG102 Ethernet RJ-45 port to connect to an Ethernet LAN through a device such as a hub, switch, router, or POE switch. • Power Socket This socket connects to the WAG102 12V 1 A power adapter.
  • Page 22 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Introduction v1.0, September 2005...
  • Page 23: Basic Installation And Configuration

    Basic Installation and Configuration This chapter describes how to set up your WAG102 ProSafe Dual Band Wireless Access Point for wireless connectivity to your LAN. This basic configuration will enable computers with 802.11b or 802.11a/g wireless adapters to do such things as connect to the Internet, or access printers and files on your LAN.
  • Page 24: Observing Placement And Range Guidelines

    WEP connections can take slightly longer to establish. Also, WEP encryption can consume more battery power on a notebook computer. Cabling Requirements The WAG102 Access Point connects to your LAN via twisted-pair Category 5 Ethernet cable with RJ-45 connectors. Appendix A, “Specifications”.
  • Page 25: Default Factory Settings

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Default Factory Settings When you first receive your WAG102, the default factory settings will be set as shown below. You can restore these defaults with the Factory Default Restore switch on the rear panel — see Panel”...
  • Page 26: Understanding Wag102 Wireless Security Options

    Your wireless data transmissions can be received well beyond your walls by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment. The WAG102 Access Point provides highly effective security features which are covered in detail in this chapter. Deploy the security features appropriate to your needs.
  • Page 27: Installing The Wag102 Access Point

    1. Set up the WAG102 Access Point Tip: Before mounting the WAG102 in a high location, first set up and test the WAG102 to verify wireless network connectivity. a. Prepare a computer with an Ethernet adapter. If this computer is already part of your network, record its TCP/IP configuration settings.
  • Page 28 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 a. Connect to the WAG102 by opening your browser and entering address field. A login window appears. Figure 3-2 b. Enter admin for the user name and password for the password, both in lower case letters.Click OK.
  • Page 29 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Figure 3-3 d. When the wireless access point is connected to the Internet, click the Knowledge Base or the Documentation link under the Web Support menu to view support information or the documentation for the wireless access point.
  • Page 30 Access Point Name: This unique name is the access point NetBIOS name. The default Access Point Name is located on the bottom label of WAG102. You may modify the default name with a unique name up to 15 characters long. The default is netgearxxxxxx, where xxxxxxx represents the last 6 digits of the WAG102 MAC address.
  • Page 31 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 • You may enable the DHCP client to let the Access Point getting its TCP/IP configuration from the DHCP server on your network. • DHCP Client: The access point will get the IP address, subnet mask and the default gateway settings automatically from the DHCP server if DHCP is enabled.
  • Page 32 Now that you have finished the setup steps, you are ready to deploy the WAG102 in your network. If needed, you can now reconfigure the computer you used in step 1 back to its original TCP/IP settings.
  • Page 33: How To Log In To The Wag102 Using Its Default Ip Address

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 c. Connect an Ethernet cable from your WAG102 Access Point to a LAN port on your router, switch, or hub. Note: By default, WAG102 is set to with the DHCP client disabled. If your network uses dynamic IP addresses, you will need to change this setting.
  • Page 34: Understanding Basic Wireless Settings

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Figure 3-7 Once you have entered your access point name, your Web browser should automatically find the WAG102 Access Point and display the home page, as shown in Figure 3-3 on page 3-7.
  • Page 35 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 • Turn Radio On. On by default, you can also turn off the radio to disable access through this device. This can be helpful for configuration, network tuning, or troubleshooting activities.
  • Page 36 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 – Besides the default Auto selection, you can select a fixed channel. This allows you to choose a channel that provides the least interference and best performance. In the USA and Canada, 13 channels are available.
  • Page 37: Wireless Settings 11B/G

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Wireless Settings 11b/g To configure the wireless settings of your wireless access point, click the Wireless Settings 11b/g link in the Basic section of the main menu of the browser interface. The Wireless Settings 11b/g menu will appear, as shown below.
  • Page 38 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 – A group of wireless stations and multiple access points, all using the same ID (ESSID), form an Extended Service Set (ESS). – Different access points within an ESS can use different channels. To reduce interference, it is recommended that adjacent access points should use different channels.
  • Page 39 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 – In “Infrastructure” mode, wireless stations normally scan all channels, looking for an access point. If more than one access point can be used, the one with the strongest signal is used.
  • Page 40: Understanding Wep/Wpa Security Options

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Understanding WEP/WPA Security Options The figure below identifies the various WEP/WPA security options. A full explanation of these standards is available in “Wireless Communications:” in Appendix WEP/WPA Settings 11a menu...
  • Page 41 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 — WPA with Radius. If selected, you must configure the Radius Server Settings (see Figure 3-13 on page 3-27). — WPA2-PSK. WPA2 is a later version of WPA. Only select this if all clients support WPA2.
  • Page 42: Before You Change The Ssid And Wep Settings

    • SSID: The Service Set Identification (SSID) identifies the wireless local area network. NETGEAR_11a is the default WAG102 SSID. However, you may customize it by using up to 32 alphanumeric characters. Write your customized SSID on the line below. ___________________________________ Note: The SSID in the wireless access point is the SSID you configure in the wireless adapter card.
  • Page 43 • SSID: The Service Set Identification (SSID) identifies the wireless local area network. NETGEAR_11g is the default WAG102 SSID. However, you may customize it by using up to 32 alphanumeric characters. Write your customized SSID on the line below. ___________________________________ Note: The SSID in the wireless access point is the SSID you configure in the wireless adapter card.
  • Page 44 For WPA, record the following settings for the primary and secondary RADIUS servers: Server Name/IP Address: Primary _________________ Secondary __________________ Port: ___________________________________ Shared Secret: ___________________________________ Use the procedures described in the following sections to configure the WAG102. Store this information in a safe place. 3-22 Basic Installation and Configuration...
  • Page 45: How To Set Up And Test Basic Wireless Connectivity

    Program the wireless adapter of your PCs to have the same SSID and channel that you configured in the WAG102. Check that they have a wireless link and are able to obtain an IP address by DHCP from the WAG102.
  • Page 46: How To Restrict Wireless Access By Mac Address

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Once your PCs have basic wireless connectivity to the WAG102, you can configure the advanced wireless security functions. How to Restrict Wireless Access by MAC Address To restrict access based on MAC addresses, follow these steps: 1.
  • Page 47: How To Configure Wep

    Add new Station Manually: Use this to add the MAC address of the wireless stations to the Trusted Wireless Stations list. Now, only devices on this list will be allowed to wirelessly connect to the WAG102. How to Configure WEP To configure WEP data encryption, follow these steps: 1.
  • Page 48 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 WEP/WPA Settings 11a menu Figure 3-12 3. Choose Open System or Shared Key authentication. 4. Select Data Encryption. 5. You can manually or automatically program the four data encryption keys. These values must be identical on all PCs and Access Points in your network.
  • Page 49: How To Configure Wpa And/Or Wpa2 With Radius

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 How to Configure WPA and/or WPA2 with Radius Note: Not all wireless adapters support WPA. Furthermore, client software is required on the client. Windows XP and Windows 2000 with Service Pack 3 or above do include the client software that supports WPA.
  • Page 50 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 3. Authentication/Access Control Radius Server Configuration: This configuration is required for authentication using Radius. IP Address, Port No. and Shared Secret is required for communication with a Radius Server. A Secondary Radius Server for use if the Primary Radius Server fails.
  • Page 51 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 6. Click WEP/WPA Settings in the Security menu. WEP/WPA Settings 11a menu Figure 3-14 7. Choose WPA with Radius, WPA2 with Radius, or WPA and WPA2 with Radius from the list.
  • Page 52: How To Configure Wpa-Psk And/Or Wpa2-Psk

    LAN address and password you have set up. 2. Click the WEP/WPA Settings link in the main menu of the WAG102. 3. Choose WPA-PSK, WPA2-PSK, or WPA-PSK and WPA2-PSK from the list.
  • Page 53: Changing The Basic Ip Settings Options

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 5. Click Apply to save your settings. Changing the Basic IP Settings Options The Basic IP Settings menu is under the Basic heading of the main menu. Use this menu to configure DHCP, static IP, and access point name settings.
  • Page 54 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 – Primary and Secondary DNS Servers — 0.0.0.0 If your network has a requirement to use a different IP addressing scheme, you can make those changes in this menu. These settings are only required if the “Use this IP address” radio button is chosen.
  • Page 55: Management

    This chapter describes how to use the management features of your WAG102 ProSafe Dual Band Wireless Access Point. These features can be found by clicking on the Maintenance heading in the Main Menu of the browser interface. Remote Management The Remote Management screen lets you specify the simple network management protocol (SNMP) parameters.
  • Page 56: Using Syslog And Activity Log Information

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 – Manager IP Address: Enter the IP address of the SNMP manager. If this is set to 255.255.255.255, – IP address to Receive Traps: The IP address of the SNMP manager to receive traps sent from the wireless access point.
  • Page 57: Viewing General And Statistical Information

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 3. Enable the SysLog option if you have a SysLog server on your LAN. If enabled, you must enter the IP address of your SysLog server and the port number your SysLog server is configured to use.
  • Page 58 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 This screen shows the following parameters: Table 4-1. General Information Fields Field Description Access Point Information Access Point Name The default name may be changed if desired. (NetBIOS name)
  • Page 59 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Table 4-1. General Information Fields Field Description Current Wireless Settings 11b/g Access Point Mode Identifies the operating mode of the WAG102: Access Point, Point-to-point bridge, Point to Multi-point bridge, or Repeater.
  • Page 60: Statistics

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Statistics The Information - Statistics screen provides various LAN and WLAN statistics. Figure 4-4 Table 4-1. Statistics Fields Field Description Wired Ethernet Received/Transmitted Packets The number of packets sent since the WAG102 was restarted.
  • Page 61: Viewing A List Of Attached Devices

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Table 4-1. Statistics Fields (continued) Field Description Wireless 11b/g Received/Transmitted Unicast Packets The Unicast packets sent since the WAG102 was restarted. Broadcast Packets The Broadcast packets sent since the WAG102 was restarted.
  • Page 62: Upgrading The Wireless Access Point Software

    The firmware upgrade must be performed via a workstation connected to the WAG102 via the Ethernet LAN interface. The software of the WAG102 Access Point is stored in FLASH memory, and can be upgraded as new software is released by NETGEAR. Upgrade files can be downloaded from Netgear's Web site.
  • Page 63: Configuration File Management

    In some cases, you may need to reconfigure the wireless access point after upgrading. Configuration File Management The WAG102 Access Point settings are stored in the wireless access point in a configuration file. This file can be saved (backed up) to a user’s computer, retrieved (restored) from the user’s computer, or cleared to factory default settings.
  • Page 64: Restoring The Wag102 To The Factory Default Settings

    3. Continue holding the Reset Button until the LEDs blink twice. 4. Release the Reset Button. The factory default configuration has now been restored and the WAG102 is ready for use. Rebooting the Access Point 1. Click Reboot AP under Management on the main menu.
  • Page 65 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Figure 4-8 2. To change the password, first enter the old password and then enter the new password twice. Click Apply to save your change. Management 4-11 v1.0, September 2005...
  • Page 66 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 4-12 Management v1.0, September 2005...
  • Page 67: Advanced Configuration

    This chapter describes how to configure the advanced features of your WAG102 ProSafe Dual Band Wireless Access Point: • Hotspot Settings: Redirect HTTP web page requests to the server you specify. • Wireless Settings: Configure advanced wireless LAN parameters. •...
  • Page 68: Understanding Advanced Wireless Settings

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Understanding Advanced Wireless Settings The default advanced wireless LAN parameter settings usually work well and are best for general- purpose use. The settings in these menus can be used to fine-tune performance to the capabilities of your wireless clients.
  • Page 69 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 • RTS Threshold: Request to Send Threshold. The packet size that is used to determine if it should use the CSMA/CD (Carrier Sense Multiple Access with Collision Detection) mechanism or the CSMA/CA mechanism for packet transmission.
  • Page 70: Enabling Wireless Bridging And Repeating

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Enabling Wireless Bridging and Repeating The WAG102 ProSafe Dual Band Wireless Access Point lets you build large bridged wireless networks. Advanced Access Point Settings 11a menu Figure 5-3 Select the desired Access Point mode for your environment: •...
  • Page 71: How To Configure A Wag102 As A Point-To-Point Bridge

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 • Wireless Point-to-Multi-Point Bridge: Select this only if this WAG102 is the "Master" for a group of Bridge-mode Wireless Stations. The other Bridge-mode Wireless Stations must be set to Point-to-Point Bridge mode, using this WAG102's MAC address.
  • Page 72: How To Configure Multi-Point Wireless Bridging

    WAG102 (AP1) on LAN Segment 1 in Point-to-Point Bridge mode with the Remote MAC Address of AP2. • Because it is in the central location, configure WAG102 (AP2) on LAN Segment 2 in Point-to-Multi-Point Bridge mode. The MAC addresses of the adjacent APs are required in AP2.
  • Page 73: How To Configure Wireless Repeating

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 • If using DHCP, all WAG102 Access Points should be set to “Obtain an IP address automatically (DHCP Client)” in the IP Address Source portion of the Basic IP Settings menu.
  • Page 74 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 1. Configure the Operating Mode of the WAG102 Access Points. • WAG102 (AP1) on LAN Segment 1 in Repeater mode with the Remote MAC Address of AP2. •...
  • Page 75: Troubleshooting

    If it is plugged directly into the wall, verify that it is not a switched outlet. • Make sure you are using the correct NETGEAR power adapter supplied with your access point. Troubleshooting Troubleshooting 3-5.
  • Page 76: The Wireless Lan Activity Light Does Not Light Up

    Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 The Wireless LAN activity light does not light up. The access point’s antennae are not working. • If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again.
  • Page 77: I Cannot Connect To The Wag102 To Configure It

    Mask of 255.255.255.0 with DHCP disabled. Make sure your network configuration settings are correct. • If you are using the NetBIOS name of the WAG102 to connect, ensure that your computer and the WAG102 are on the same network segment or that there is a WINS server on your network.
  • Page 78: Using The Reset Button To Restore Factory Default Settings

    2. Use something with a small point, such as a pen, to press the Reset button in and hold it in for at least 5 seconds. 3. Release the Reset button. The factory default configuration has now been restored, and the WAG102 is ready for use. 2-7) has two functions: v1.0, September 2005...
  • Page 79: Appendix A Specifications

    This appendix provides technical specifications for the WAG102 ProSafe Dual Band Wireless Access Point. Specifications for the WAG102 Parameter WAG102 ProSafe Dual Band Wireless Access Point 802.11a Data Rates 6, 9, 12, 18, 24, 36, 48, 54, and 108 Mbps (Auto-rate capable) 802.11a...
  • Page 80 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Specifications v1.0, September 2005...
  • Page 81: Appendix B Related Documents

    This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Internet Networking and TCP/IP Addressing: Wireless Communications: Preparing a Computer for Network Access: Virtual Private Networking...
  • Page 82 Reference Manual for the NETGEAR ProSafe Dual Band Wireless Access Point WAG102 Related Documents v1.0, September 2005...

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