Atag VA6113HT User Manual page 26

26
Problem and alarm code
The appliance trips the cir‐
cuit-beaker.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING! We do not
recommend using the
appliance until the problem has
been completely fixed. Unplug
the appliance and do not plug it
in again until you are certain
that it operates correctly.
The product number code (PNC)
If you contact an Authorised Service
Centre, you need to provide the product
number code of your appliance.
The washing and drying results are not satisfactory
Problem
Poor washing results.
Possible cause and solution
• The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the appliances
in use.
• Internal electrical fault of the appliance. Contact an Au‐
thorised Service Centre.
The PNC can be found on the rating plate
on the appliance door. You can also check
the PNC on the control panel.
Before checking the PNC, make sure the
appliance is in the programme selection.
1. Press and hold simultaneously
The display shows the PNC of your
appliance.
2. To exit the PNC presentation, press
and hold simultaneously
The appliance returns to the programme
selection.
Possible cause and solution
• Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
• Use more intensive washing programme.
• Activate the
a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
for about 3 seconds.
for about 3 seconds.
option to improve the washing results of
and
and