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Problem/Report
Possible Cause
From Hot
Firstly all as for Ambient
Dispense
Dispense.
Airlock in dispense pipe work.
Tank filled with limescale.
From Sparkling
Firstly as for ambient and cold
Valve
valve.
Low or no CO2.
Pump not operating.
Carbonator Tank over
pressurised with CO2.
Pump Feed Solenoid Valve.
Carbonation System switched
off.
Fault Diagnosis: Water Dispenses but not Correct Temperature
Problem/Report
Possible Cause
Ambient Water
Low usage and/or heat from compressor
too Warm
influencing stored
water.
High usage and/or water supply pipe in warm
ducting.
Cold Water not
Cooling switched off.
Cold
Suggested Action
Carry out checks and actions as for ambient
dispense.
Unblock/replace hot water pipe and hot vent pipe.
Replace tank.
Carry out the checks and actions as for cold and
ambient.
Check and replace cylinder as necessary.
Check carbonator level control system.
Check probes connected/Leads attached. Check
power supply to pump.
1. Switch the Sparkling System off.
2. Shut off CO2 supply.
3. Press the Sparkling Water button to release
CO2 from carbonator.
4. Switch the Sparkling system on.
5. Check pump operation is
running normally.
6. Wait for the pump to stop running.
7. Re-open CO2 supply.
Check function/condition and repair/replace
accordingly.
Switch on (Switch on back of the machine).
Suggested Action
Check tank insulation and/or
advise customer.
Advise customer.
Check switch positions as
necessary.
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