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Troubleshooting manual
Troubleshooting & Error messages
Electric and Gas Combisteamer Silver II
HansDampf 6.1
HansDampf 6.2 Maxi
HansDampf 10.1
HansDampf 10.2 Maxi 07020584 / June 2007
HansDampf 20.1
HansDampf 20.2 Maxi 07020584 / June 2007
Model
Csxxxxx
07020766 / June 2007
07020584 / June 2007
07020584 / June 2007
07020584 / June 2007
Serial-No. / date
From
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Summary of Contents for MKN Combisteamer Silver II
- Page 1 Troubleshooting manual Troubleshooting & Error messages Electric and Gas Combisteamer Silver II Model Serial-No. / date Csxxxxx From Up to HansDampf 6.1 07020766 / June 2007 HansDampf 6.2 Maxi 07020584 / June 2007 HansDampf 10.1 07020584 / June 2007 HansDampf 10.2 Maxi 07020584 / June 2007 HansDampf 20.1...
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Page 2: Overview Of The Error Messages
Troubleshooting manual Overview of the error messages Error message Description Error core temperature probe Err 1 Error chamber probe 1 Err 2 Error chamber probe 2 Err 3 Core temperature probe not calibrated Err 4 Error drain probe Err 5 Error reference probe on board defect Err 7 Risk of ice... -
Page 3: Table Of Contents
Troubleshooting manual Contents Overview of the error messages......................2 Overview of the emergency programs....................4 The diagnosis memory (error memory)....................5 Err 2 Temperature probe chamber 1 defect..................7 Err 3 Temperature probe chamber 2 defect..................7 Err 1 Core temperature probe defect....................8 Err 5 Error drain temperature probe ....................9 Err 9 Over temperature cooking chamber..................10 Err 10 Electronic to hot........................11... -
Page 4: Overview Of The Emergency Programs
Troubleshooting manual Overview of the emergency programs In case of an error the electronic switches in an emergency mode automatically This ensures enabled restricted operating with the Combisteamer. After the unit has switched on, the corresponding error message appears on the display. This has to be confirmed by pressing the Step- button (emergency program) appears in the upper display. -
Page 5: The Diagnosis Memory (Error Memory)
Troubleshooting manual The diagnosis memory (error memory) The diagnosis memory offers a very easy possibility to demand current and former error messages. These are listed historically. The diagnosis memory can accessed as follows: Switch unit on. Push FLEXI button.. Select (diagnosis) with the upper knob. - Page 6 Troubleshooting manual Error messages and troubleshooting...
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Page 7: Err 2 Temperature Probe Chamber 1 Defect
Troubleshooting manual Err 2 Temperature probe chamber 1 defect Err 3 Temperature probe chamber 2 defect Err 3 The error (temperature probe chamber 2 defect) concerns only unit size 20.x , because these unit has two chamber probes. Chamber probe 1 = upper chamber, chamber probe 2 = lower chamber. Consequence: The electronic changes in an emergency program automatically. -
Page 8: Err 1 Core Temperature Probe Defect
Troubleshooting manual Err 1 Core temperature probe defect Consequence: The electronic changes in an emergency program automatically. The function of the probe is deactivated. Position of the core temp. probe: In the front of the chamber. Designation of the component in the wiring diagram: Troubleshooting: Check contacting at plug X16 on the control pcb A2 . -
Page 9: Err 5 Error Drain Temperature Probe
Troubleshooting manual Err 5 Error drain temperature probe Consequence: The electronic changes automatically in an emergency program. The drain cooling switches on and off controlled by the electronic (During operation). Position of the drain temperature probe: The probe is located at the trap. Designation of the component in the wiring diagram: Troubleshooting: Check contacting at plug X11 on... -
Page 10: Err 9 Over Temperature Cooking Chamber
Troubleshooting manual Err 9 Over temperature cooking chamber Consequence: The unit is not ready for operating until the unit has cooled down. Error description: A temperature of >310°C (590°F) electric units or > 270°C (518°F) gas units were measured in the chamber by the Core temp. -
Page 11: Err 10 Electronic To Hot
Troubleshooting manual Err 10 Electronic to hot Err 11 Electronic overheated Consequence / description: Error: “Electronic to hot: The measured temperature of electronics amounts to at least 70°C (158°F). The cooked program is stopped. Error “Electronic overheated”: The measured temperature of electronics amounts to at least 80°C (176°F). The oven switches off itself. -
Page 12: Err120 12 Volt Ground Error
Troubleshooting manual Err120 12 Volt ground error Error description: The error means, that the there´s a ground shortcut at the control pcb. The error appears after switching the unit on and is not ready to operate. Troubleshooting: Disconnect the following components one by one to identify the faulty component: Core temperature probe B1 –... -
Page 13: Err 66 No Water (Only At Units With Waveclean)
Troubleshooting manual Err 66 No water (Only at units with WaveClean) Description: The error message appears only during steaming and WaveClean mode. The error only appears if the the pressure switch realised a water pressure less than 1bar (14.5 psi). The contact opens and the message appears on display. -
Page 14: Err 30 No Fan 1 (Only At Gas Units)
Troubleshooting manual Err 30 No fan 1 (only at gas units) Err 32 No fan 2 (only at gas units) Designation of the component(s) in the wiring diagram: Fan M1, frequency controller V10 (upper chamber at the 20.x) Fan M2, frequency controller V20 (lower chamber at the 20.x) Description: The electronic waits for a confirmation signal from the hall sensor (fan speed control) after the fan has started. - Page 15 Troubleshooting manual The green LED on the frequency controller is off. Is the power supply at the frequency Replace frequency controller. converter provided (230V on terminal L/N)? Replace fuse. Maybe the fuse was destroyed Are the fuse(s) F1 / F2(only at 20.x) OK? by a faulty frequency controller.
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Page 16: Err 33 Error Fan Direction (Only At Gas Units)
Troubleshooting manual Err 33 Error Fan direction (only at gas units) Error description: The fan runs in the wrong direction. Troubleshooting: Enter the service menu, select and check both fan modes. Attention! The front panel and the door must be closed. Otherwise the door contact switch is open. If the error message comes up, there can be the following causes: D0 and D1 at the frequency converter are wrong connected (crossed) –... -
Page 17: Err 71 No Gas 1 Err 710 No Gas 2
Troubleshooting manual Err 71 Err 710 No gas 1 No gas 2 Err 74 Err 740 Error flame 1 Error flame 2 Error message “Error flame” available from Software V4.01 (S/N 10020294, 02/2010) Error description “No Gas”: Error “No Gas 1” (Upper burner at 20.x floor units) and error “No Gas 2” (Only at 20.x floor units; lower burner) means, that no flame has been detected after start-up by the ionisation electrode / ignition box. - Page 18 Troubleshooting manual Troubleshooting Note: The ignition box should be replaced for (service) tests before replacing any electrodes or the gas valve! If the error still appears, the ignition box can swapped again. Gas supply check: Check gas pressure (flow pressure) Preparations: Disconnect power supply, close gas tap, remove left side panel.
- Page 19 Troubleshooting manual Gas valve check: Preparations: Disconnect power supply, close gas tap, remove left side panel. Unscrew (open) the left sealing screw (OUT) at ➢ the gas valve. That area is connected with the gas blower area. Connect gas pressure meter. The reading of the ➢...
- Page 20 Troubleshooting manual Glow electrode check: With relay K14 „Gas On 1“ and relay K15 „Gas On 2“(only at 20 grid units) in the relay test at relay test in the service area the glow electrode can be energized manually and the corresponding glowing electrode must come on yellow color through the observing window.
- Page 21 Troubleshooting manual General troubleshooting: Air is in the gas pipe. Remedy: Restart unit until gas is present at the gas valve. – Low voltage. The supply voltage is lower than 15% of the nominal voltage (name plate – declaration). If there is a permanently under voltage, a lower input voltage can be switch over at glowing transformer T2/T3 and control transformer T1.
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Page 22: Err 72 Gas Fan 1 Err 720 Gas Fan 2
Troubleshooting manual Err 72 Err 720 Gas fan 1 Gas fan 2 Description: The speed of the gas fan is faster than 7000 rpm. or lower than 500 rpm. Error “Gas fan 1”: Upper burner at 20.x floor units Error “Gas fan 2”: Lower burner at 20.x floor units Units up to S/N 10020294 can only display the error “Gas fan”... -
Page 23: Err 73 Generic Gas Fault 1 Err 730 Generic Gas Fault 2
Troubleshooting manual Err 73 Err 730 generic gas fault 1 generic gas fault 2 Description: This error message appears if F1 has changed to F0 (flame detection from the electronic) 5 times during a cooked process, without demand from the software temperature controller (i.e. during the heat demand). -
Page 24: Err 75 Error Gas Reset 1 Err 750 Error Gas Reset 2
Troubleshooting manual Err 75 Err 750 Error Gas reset 1 Error Gas reset 2 Error message available from Software V4.01 (S/N 10020294, 02/2010) Ionisation box reset signal check After an error at the igniting box by the error message "No gas" or “Error flame”, a reset through the 230V signal is needed. - Page 25 Troubleshooting manual...
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