En-Vision America ScripTalk ST400 User Manual page 21

Error Codes (cont.)
Error
1022: Print Head Overheated The temperature of the printhead has
1024: Head Density Changed
1035: I-mark Not Found
1066: Paper Jam
1099: Config Warning
1114: Tag not Found
1115: Write Tag Error
1116: Failed to Read the Tag
Data
1117: Write Tag Error
Cause(s)
exceeded its tolerance value.
1. The print head is not installed.
2. A new print head with a different
resolution has been installed.
1. Meandering media.
2. A label is attached to the media
sensor.
3. The media sensor type is incorrect.
4. The media sensor level is incorrect.
1. The media has jammed.
2. The media is not loaded correctly.
The power was cut off in an
inappropriate way, such as the power
cord was pulled out while the power
was on.
Did not find, or failed to read, the
ScripTalk RFID tag.
Failed to write to the ScripTalk RFID
tag.
Failed to read the tag by using the
tag data print <TU> command.
1. Tried to write a write-locked inlay.
2. Tried to write to an address to
which writing is impossible.
17
Solution(s)
Stop the operation of the printer to
let the temperature decrease.
1. Install the print head.
2. Install a print head with the
same resolution as the old print
head.
1. Load the media correctly.
2. Clean the media sensor.
3. Set the media sensor type
which is compatible with the
media you use.
4. Contact ScripTalk technical
support to adjust the sensor level.
1. Remove the jammed media.
2. Load the media correctly. Load
the media so its leading edge is
in contact with the rubber feed
roller.
* Power off the product correctly.
* Reset the printer in the Settings
menu.
Be sure the correct ScripTalk label
media is loaded
(P/N 00210-10K-0250).