The Print Settings Menu Is Not Displayed (Mac Os); Cannot Solve Problem; Cannot Solve Printing Problems - Epson ET-18100 Series User Manual

Solving Problems
However, it may not be available when the printer is accessed over a network or is used as a shared
printer.

The Print Settings Menu is Not Displayed (Mac OS)

The Epson Printer Driver has Not been Installed Correctly.
Solutions
If the Print Settings menu is not displayed on macOS Catalina (10.15) or later, macOS High Sierra
(10.13), macOS Sierra (10.12), OS X El Capitan (10.11), OS X Yosemite (10.10), OS X Mavericks (10.9),
the Epson printer driver has not been installed correctly. Enable it from the following menu.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax),
remove the printer, and then add the printer again.
macOS Mojave (10.14) cannot access Print Settings in applications made by Apple such as TextEdit.

Cannot Solve Problem

If you cannot solve the problem after trying all of the solutions, contact Epson support.
If you cannot solve printing problems, see the following related information.
Related Information
"Cannot Solve Printing Problems" on page 139
&

Cannot Solve Printing Problems

Try the following solutions in order starting at the top until you solve the problem.
❏ Make sure you match the paper type loaded in the printer to the paper type settings in the printer driver.
❏ Use a higher quality setting on the printer driver.
❏ To check the actual ink remaining, visually check the ink levels in the printer's tanks. Refill the ink tanks if the
ink levels are below the lower lines.
❏ Align the print head.
"Aligning the Print Head" on page 65
❏ Run a nozzle check to see if the print head nozzles are clogged.
If there are missing segments in the nozzle check pattern, the nozzles may be clogged. Repeat head cleaning and
the nozzle check alternately 3 times and check if the clogging has cleared.
Note that print head cleaning uses some ink.
"Checking and Cleaning the Print Head" on page 62
❏ Turn off the printer, wait for at least 12 hours, and then check if the clogging has cleared.
If the problem is clogging, leaving the printer for a while without printing may solve the problem.
You can check the following items while the printer is off.
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Cannot Solve Problem

Cannot Solve Printing Problems
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