HP HPE D6020 Installation Manual page 33

Code Issue
BD ESP communication error
BE Incompatible firmware in local
ESP
BF Incomplete system identification
C1 Permanent error in temperature
sensor I2C bus
C2 Error reading data from
temperature sensor
C3 Warning temperature reached in
temperature sensor.
C4 Critical temperature reached in
temperature sensor
C5 Minimum temperature reached in
temperature sensor
C6 Fans commanded to maximum
speed
C7 System shutdown - over
temperature
C8 Permanent error in partner I/O
module temperature sensor I2C
bus
CA Solution NVRAM tag error
CB Solution NVRAM checksum error
CC Manufacturing NVRAM tag error
Possible solution
• Wait at least 5 minutes.
• Reseat the I/O module.
• Replace the I/O module.
• Verify that the storage enclosure processor (SEP) firmware is
correct and that the same firmware is installed on both I/O
modules.
• Wait at least 5 minutes.
• Reseat the I/O module.
• Replace the I/O module.
Restore system identification NVRAMs, and reboot the I/O
module (reseat it).
• Reseat the I/O module.
• Replace the I/O module.
• Reseat the I/O module.
• Replace the I/O module.
Verify if the environment is temperature-compliant.
Verify if the environment is temperature-compliant.
Verify if the environment is temperature compliant.
Verify if the environment is temperature-compliant.
• Verify if the environment is temperature-compliant.
• Power on the enclosure.
• Reseat the primary I/O module.
• Reseat the secondary I/O module.
Replace the I/O module.
Replace the I/O module.
Replace the I/O module.
Table Continued
33
Troubleshooting