NEC Express5800/R120h-1M Manual page 39

● About status of Agentless Management Service(AMS) on iLO Web interface.
When you recived the corrupted SNMP alert about physical drive status changed,confirm the location information of the
same event at "Information" - "Integarated Management log" of iLO5 Web interface.
When status of Agentless Management Service(AMS) is "Unknown" or "Not available"(*) on iLO Web interface,
please reset iLO.
After about 10 minutes, please restart Agentless Management Service(AMS) by following procedures.
* Verifying AMS status
Please confirm the status from iLO Web interface : [System Information] - [Summary] – [Subsystems and Devices] -
"Agentless Management Service".
If the status of Agentless Management Service(AMS) is "Unknown" or "Not available", iLO can't collect some part of
information of storage, network and iLO can't display those information correctly.
< Restarting AMS >
Procedure
・Windows
Navigate to the Windows Services page and restart AMS.
・Red Hat Enterprise Linux 7.x and 8.x
Enter the following command:
# systemctl restart smad
# systemctl restart amsd
・ESXi6.5/6.7
Enter the following command:
# /etc/init.d/amsd.sh restart
or
# /etc/init.d/ams.sh restart
* Command depends on the version of AMS you are using
・ESXi7.0
Enter the following command:
# /etc/init.d/amsd restart
● About Java IRC session timeout message.
While Integrated Remote Console (Java IRC) is launching, the pop-up messages indicate the IRC session expired
appear after that session has expired. At the same time, irrelevant popup appears too together.
When the following message in bottom layer of Java IRC window, ignore description in displayed pop-up message.
- "Sessions Closed due to Timeout or Unauthorized Access."
● Note About Rapid Setup
If you are using the iLO5 firmware 2.71 or 2.72:
Before using Rapid Setup for configuring the Smart Array SW RAID on your system, open the iLO web interface, go to
[System Information] > [Device Inventory], and then confirm that "Status" of Smart Array S100i SR is "Enabled". During
a POST after that, press the F10 key, select [Provisioning] > [EXPRESSBUILDER], and then run Rapid Setup.
If "Status" is "Unknown", running Rapid Setup may display "Preparing recommended RAID configuration" and then the
following message:
■ "Rapid Setup did not find any supported disk installed on this system.
Either there is no disk installed, or there is a cabling or other problem.
Please exit Rapid Setup and check your hardware configuration."
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