HunterDouglas Design Studio Installation Manual
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HunterDouglas Design Studio Installation Manual

Roman shades powerview gen 3 automation
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Installation
Operation
Care
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Design Studio
Roman Shades
™
PowerView
Gen 3 Automation
®

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Summary of Contents for HunterDouglas Design Studio

  • Page 1 Installation Operation Care • • Design Studio Roman Shades ™ PowerView Gen 3 Automation ®...

  • Page 2: Table Of Contents

    Operating the PowerView App and Gen 3 Remote ........22 Resetting the Shade (If Necessary) ...............23 TROUBLESHOOTING ................. 24 CARE......................29 Removing the Shade (If Necessary) ..............29 Dressing Design Studio Roman Shades ............29 ™ Cleaning Procedures ..................29 DECLARATIONS..................30 CHILD SAFETY .................... 31 WARRANTY ....................

  • Page 3: Getting Started

    GETTING STARTED Product View Installation Brackets Attached Battery Wand (Standard) DC Power Supply Satellite Battery Pack or DC Power Supply (Optional)

  • Page 4: Tools And Fasteners Needed

    GETTING STARTED Thank you for purchasing Hunter Douglas Design Studio Roman shades with PowerView ™ ® Gen 3 Automation. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.

  • Page 5: Installation

    INSTALLATION Installation Overview To install your shade, you will need to perform the following three steps: STEP 1: Install the Brackets STEP 2: Install the Battery Wand (If Applicable) STEP 3: Install the Shade STEP 4: Connect the Power Source STEP 1 —...

  • Page 6: Mount The Installation Brackets - Inside Mount With Valance

    INSTALLATION Mount the Installation Brackets — Inside Mount with Valance With the optional valance, first the valance headboard is mounted inside the casement and then the installation brackets are mounted to the valance headboard. Locate the valance headboard inside the window casement. Position the headboard ■...

  • Page 7: Mount The Installation Brackets - Inside Mount Without Valance

    INSTALLATION Mount the Installation Brackets — Inside Mount without Valance Mark 2" in from each jamb. ■ If more than two installation brackets came with your order, space additional bracket(s) ➤ evenly between the two end brackets and mark their location. Mount into wood whenever possible.
  • Page 8 INSTALLATION Center the brackets on your marks, then mark each of the screw holes. ■ For fully recessed and minimum mounting depth based on your order options, see the ➤ illustration on the next page. IMPORTANT: The front edges of the installation brackets must be level and aligned. Drill the screw holes using a "...
  • Page 9 INSTALLATION With Attached Battery Wand " Needed for Rear Clearance 1½" Minimum Inside Mount " Fully Recessed Mount Window Casement Window Casement Bracket Bracket Battery Wand Battery Wand " " " Satellite Battery Pack or DC Power Supply " Min Inside Mount 2½"...

  • Page 10: Mount The Installation Brackets - Outside Mount Without Valance

    INSTALLATION Mount the Installation Brackets — Outside Mount without Valance The standard shade has an attached battery wand requiring a spacer block to be used with the installation bracket. DC power supply or satellite battery pack will not require a spacer block.

  • Page 11: Mount The Installation Brackets - Outside Mount With Valance

    INSTALLATION IMPORTANT: The brackets should be level and aligned. Extension Bracket Extension brackets provide up to 1½" of clearance. ■ If used, center the brackets on your marks and mark the screw holes. Drill the screw holes using a ∕ "...
  • Page 12 INSTALLATION mounted below. Use a pencil to lightly mark where its ends are located. Alternatively, measure the width of the valance headboard and use this measurement ➤ to determine where the ends of the headboard will be located. Mark L-bracket locations. Use a pencil to lightly mark 3" in from each valance ➤...
  • Page 13 INSTALLATION CAUTION: Use drywall anchors when mounting into drywall. Drywall anchors are not provided. Attach the L-brackets to the mounting surface. Use the 1½" hex head screws provided ■ with your order. Check alignment. The tops of all L-brackets must be aligned and level. ■...

  • Page 14: Step 2 - Install The Battery Wand (If Applicable)

    INSTALLATION STEP 2 — Install the Battery Wand (If Applicable) Battery Wand Clip (If Applicable) NOTE: Refer to this section only if a battery wand clip was included with the shade. Battery Wand Clip Attach the battery wand clip to the headrail. ■...
  • Page 15 INSTALLATION Attach the battery wand clip to the headrail. ■ Hook the battery wand clip onto the back channel of ■ the headrail. IMPORTANT: Position the clip so that the battery wand will be between installation brackets. Rotate the clip down until it snaps into place. ■...

  • Page 16: Step 3 - Install The Shade

    INSTALLATION STEP 3 — Install the Shade If You Have a Battery Wand Clip... Battery Wand Clip (For DC power supply or satellite battery pack installations, skip this step.) Attach the battery wand clip to the headrail. ■ IMPORTANT: Position the clip so that Battery the battery wand will be between Wand Clip...

  • Page 17: Install The Shade Into The Brackets

    INSTALLATION Install the Shade into the Brackets Install the shade into the installation brackets. Refer to the illustrations below. ■ With the headrail slightly tilted, insert its front lip onto the front lip of the installation ➤ bracket. Push the headrail back and up until its bottom lip snaps into bottom tab on the ➤...

  • Page 18: Attach The Valance Fabric (If Applicable)

    INSTALLATION Attach the Valance Fabric (If Applicable) Center the valance fabric in front of the valance headboard. Press the strip of hook-and- ■ loop material on the fabric to the hook-and-loop material on the front of the headboard. Be sure the top of the valance fabric is aligned and level with the top of the valance ➤...

  • Page 19: Step 4 - Connect The Power Source

    INSTALLATION STEP 4 — Connect the Power Source NOTE: When power is connected to the motor, a blue LED inside the manual control button housing will flash to indicate the shade is ready for operation. Refer to the appropriate page based on your order. ■...
  • Page 20 INSTALLATION Plug the Power Cable into the Battery Wand On the back of the headrail, connect the power cable (coming from the shade) into the ■ socket on the battery wand. Proceed to “Testing the Shade” on page 21. If You Have a Satellite Battery Pack... Install Batteries into the Battery Wand See the instructions on the previous page.
  • Page 21 INSTALLATION 18V DC Power Supply Power cable NOTE: When power is connected to the motor, a blue LED inside from shade motor the control button housing will flash to indicate the shade is ready for operation. Plug the power cable from the shade motor into the extension cable. ■...
  • Page 22 INSTALLATION Double Connector Power Cable (If Applicable) NOTE: Refer to this section only if you have a double connector power cable. Install the Batteries into the Battery Wand or Satellite Battery Pack Refer to “Replace the batteries in the battery wand.” — Page 28 ■...

  • Page 23: Testing The Shade

    INSTALLATION 18V DC Power Supply with Daisy-Chain Connections NOTE: The daisy-chain feature is only available with the 18V DC Power Supply option. Refer to this section if you have an 18V Power Supply with daisy-chain connections. The daisy-chain feature allows up to three PowerView Gen 3 automated shades to be ®...

  • Page 24: Operating The Powerview App And Gen 3 Remote

    OPERATION Operating the PowerView App and Gen 3 Remote Syncing and Programming Your Remote Activate the remote by pulling both plastic tabs from the back battery compartment. ■ Download the PowerView App for your smartphone or tablet at hdpvapp.com. ■ ®...

  • Page 25: Resetting The Shade (If Necessary)

    Android smartphones and tablets. For ™ ® more information regarding setup and operation using the PowerView App, refer to https://help.hunterdouglas.com/s/powerview-gen-3-manuals. PowerView Gen 3 Gateway ® The PowerView Gen 3 Gateway is used to control shades in larger projects as well as ®...

  • Page 26: Troubleshooting

    TROUBLESHOOTING Troubleshooting If your shade is not operating correctly: Review the digital support guide for your control device. ■ Refer to the following troubleshooting procedures for specific solutions for your shade. ■ If questions remain, please contact Hunter Douglas Consumer Support at (800) 789-0331. Problem The shade will not fit into the shade installation brackets.
  • Page 27 TROUBLESHOOTING Problem The shade is operating slowly or does not raise or lower completely. Solution The batteries may be low in the battery wand, satellite battery pack, or C-size battery wand. Check battery orientation or replace the batteries. Check that the battery wand, satellite battery pack, or 18V DC Power Supply is securely connected to the power cable and the cables are not pinched or caught in the headrail or shade installation brackets.
  • Page 28 TROUBLESHOOTING Problem Rechargeable battery wand needs recharging. Solution There are two methods for charging the rechargeable battery wand — the dual charging station or the single charger. CAUTION: Rechargeable battery wand can only be charged with Hunter Douglas provided charging options — alternative charging devices may result in permanent damage.
  • Page 29 TROUBLESHOOTING Problem Rechargeable battery wand needs recharging (continued). Recharging Via the Single Charger Remove the rechargeable battery wand from the mount, or insert the single charger cable without removing from the shade. Attach the plug adapter to the charger. ■ Attach the female end of the charging ■...
  • Page 30 TROUBLESHOOTING Problem Rechargeable battery wand needs recharging (continued). Solution Reinserting the Rechargeable Battery Wand into the Mount Match the direction of the arrow on the underside of the battery wand ■ with the arrow on the battery mount. Insert the nose of the battery wand into the cavity of the battery mount. ■...

  • Page 31: Care

    Release Using Headrail Finger or Flat Blade Screwdriver Dressing Design Studio Roman Shades ™ NOTE: As with all textiles, the fabric on your Roman shade(s) is subject to some inherent variations. Slight dye-lot variations, puckering or wrinkling are within textile industry standards and should be considered normal.

  • Page 32: Declarations

    Hunter Douglas hereby declares that the PV34 is in compliance with the essential requirements and other relevant provisions of Electromagnetic Compatibility (EMC) Directive 2014/30/EU and Radio Equipment Directive (RED) 2014/53/EU. A copy of the DoC can be obtained online: www.hunterdouglas.com/RFcertifications.

  • Page 33: Child Safety

    CHILD SAFETY...

  • Page 34: Warranty

    If you are not thoroughly satisfied, simply contact Hunter Douglas at (800) 789-0331 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

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