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Summary of Contents for HunterDouglas Duette PowerView
- Page 1 Installation Operation Care • • Duette Honeycomb Shades ® PowerView Motorization ®...
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Page 2: Table Of Contents
CONTENTS GETTING STARTED Product View ................1 Tools and Fasteners Needed ..........2 INSTALLATION Installation Overview .............3 STEP 1: Mount the Installation Brackets ......3 Inside Mount..............4 Outside Mount ..............7 End Mount .................9 STEP 2: Mount the Battery Wand ........10 STEP 3: Install the Shade............11 STEP 4: Connect the Power Source ........12 Testing the Shade ..............15 Attach Magnetic Hold-Down Brackets (Optional) ....16... -
Page 3: Getting Started
GETTING STARTED Product View Installation Brackets with Spacer Blocks Programming Button PowerView Remote ® PowerView ® (with Pebble ® Standard select PowerView ® Scene Controller (with Surface) PowerView ®... -
Page 4: Tools And Fasteners Needed
GETTING STARTED Thank you for purchasing Hunter Douglas Duette Honeycomb Shades with PowerView ® ® Motorization. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation. -
Page 5: Installation
INSTALLATION Installation Overview To install your shade, you will need to perform the following four steps: STEP 1: Mount the Installation Brackets STEP 2: Mount the Battery Wand STEP 3: Install the Shade STEP 4: Connect the Power Source STEP 1: Mount the Installation Brackets Your order will include the correct number of ■... -
Page 6: Inside Mount
INSTALLATION Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below. Head Jamb Jamb Jamb Collectively, the sill and... - Page 7 INSTALLATION Center the brackets on your marks, then mark each of the screw holes. ■ Mounting depths vary depending on the fabric pleat size. See the following chart for ➤ minimum and fully recessed depth requirements (measured from the front of the sill to the back of the installation bracket).
- Page 8 INSTALLATION Drill the screw holes using a ⁄ " drill bit. ■ CAUTION: Use drywall anchors when mounting into drywall. Use a level to check that the mounting surface is level. Shim the brackets if necessary. ■ Attach the installation brackets using the screws provided. ■...
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Page 9: Outside Mount
INSTALLATION Mount the Installation Brackets — Outside Mount Center the headrail over the window opening at the desired height. Use a pencil to lightly ■ mark the wall at each end of the headrail. Alternatively, measure the width of the headrail and use that width to mark the ➤... - Page 10 INSTALLATION Attach the installation or extension brackets using the screws provided. ■ IMPORTANT: The front edges of the brackets must be level and aligned to each other. If using spacer blocks, attach the spacer block/installation bracket assembly to a flat ■...
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Page 11: End Mount
INSTALLATION Mount the Installation Brackets — End Mount End mount the headrail when conventional mounting techniques will not work — for example, in an arched window opening. Position the end mount brackets so that the top of the attached installation brackets are at ■... -
Page 12: Step 2: Mount The Battery Wand
INSTALLATION STEP 2: Mount the Battery Wand Refer to the appropriate page based on your order. ■ For a battery wand, see below. ➤ For an optional satellite battery pack, 18V DC Power Supply, or C-size satellite battery ➤ wand, the shade is installed first – see page 11. Install the Battery Wand Clips Attach the battery wand clip to the headrail. -
Page 13: Step 3: Install The Shade
INSTALLATION STEP 3: Install the Shade Mount the Headrail CAUTION: Be sure no cables are pinched by the brackets Front of Bracket Fits Under Groove or headrail during installation; damage or overheating of Bracket components could result. Fit the front channel on top of the headrail onto the front lip ■... -
Page 14: Step 4: Connect The Power Source
INSTALLATION STEP 4: Connect the Power Source NOTE: When power is connected to the motor, the LED under the programming button housing will flash green to indicate the shade is ready for operation. Refer to the appropriate page based on your order. ■... - Page 15 INSTALLATION Install the battery wand cover with the slot aligned to the socket in the battery wand. ■ Battery Wand Cover Slot Socket Plug the power cable from the shade into the ■ satellite battery pack cable. Battery Wand Cover Plug the other end of the satellite battery ■...
- Page 16 INSTALLATION 18V DC Power Supply Connect the Power Supply Power Cable from Shade Plug the power cable from the shade into ■ the power supply cable. Plug the other end of the power supply ■ cable into the 18V DC Power Supply. Wire Retainers Plug the 18V DC Power Supply into a ■...
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Page 17: Testing The Shade
INSTALLATION An additional daisy-chain connector and extension cable are used for three shades. ■ Power Supply Cable 18V DC Power Supply Shade Extension Connector Power Cable Cable Plug the 18V DC Power Supply into a standard outlet. ■ Testing the Shade Testing the shade with the programming button will allow you to ensure that the motor and power source are working correctly. -
Page 18: Attach Magnetic Hold-Down Brackets (Optional)
INSTALLATION Attach Magnetic Hold-Down Brackets (Optional) Hold-down brackets provide stability and prevent swaying by securing the bottom rail, for example on French door applications. Hold-down brackets can only be used on outside mount shades. #1 — Bracket Placement Place the magnetic hold-down bracket near one end of the bottom rail. The magnet should ■... - Page 19 INSTALLATION #3 — Attach the Bracket Drill the pilot hole using a ∕ ” drill bit and attach the ■ bracket using the screw provided. IMPORTANT: Do not over torque the screw. #4 — Install the Bracket Cover Slide the bracket cover over the magnetic hold-down bracket and mark the screw hole. ■...
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Page 20: Operation
OPERATION Using the PowerView Remote ® First, activate the remote by pulling both plastic tabs from the back battery compartment. OPEN Raises Group 4 Group 3 middle and bottom rail Group 5 Group 2 Group 1 Group 6 RIGHT ARROW LEFT ARROW Raises the middle rail Lowers the middle rail... - Page 21 OPERATION Basic Operation To wake up the remote, simply pick it up or press ■ STOP. The last group(s) selected will ■ be highlighted and active. Press “all” or groups 1 – 6 to select specific shade(s) to move. Selected group button(s) ■...
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Page 22: Resetting The Shade, If Necessary
Scene Controller ® For information regarding operation and programming of the PowerView Scene Controller, ® refer to your PowerView Motorization Scene Controller Guide or to the online PowerView Step-by-Step Guide at hunterdouglas.com/operating-systems/motorized/powerview- motorization/manuals. PowerView App Operation ® The PowerView Hub is required for PowerView App operation. -
Page 23: Level The Rail(S), If Necessary
OPERATION Level the Rail(s), If Necessary Lift the bottom rail to locate the pockets on ■ the underside of the rail. With the middle rail on Top-Down/ ➤ Bottom-Up shades, the pockets are on the top side of the rail. See below for the middle rail adjustment ➤... -
Page 24: Troubleshooting
OPERATION Troubleshooting If your shade is not operating correctly: First review the guide that came with your control device. ■ Refer to the following troubleshooting procedures for specific solutions for your shade. ■ If questions remain, please contact Hunter Douglas Consumer Support at 1-888-501-8364. Problem The shade will not fit into the installation brackets. - Page 25 OPERATION Problem The shade is operating slowly or does not raise or lower completely. Solution The batteries may be low in the battery wand, satellite battery pack, or C-size battery wand. Replace the batteries. Check that the battery wand, satellite battery pack, C-size satellite battery wand, or DC power supply is securely connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
- Page 26 OPERATION Problem The shade limits need to be adjusted — top limit. Solution Adjusting the Top Limit NOTE: Fine adjustment mode timeout is 60 seconds. If there is no action within 60 seconds, fine adjustment mode exits. Move the shade to the current top limit position. See “Basic Operation” on ■...
- Page 27 OPERATION Problem The shade limits need to be adjusted — bottom limit. Solution Adjusting the Bottom Limit NOTE: Fine adjustment mode timeout is 60 seconds. If there is no action within 60 seconds, fine adjustment mode exits. Move the shade to the current bottom limit position. See “Basic Operation” ■...
- Page 28 OPERATION...
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Page 29: Care
CARE Removing the Shade, If Necessary Lower the shade approximately 4". ■ Bracket While holding the headrail, push ■ Back of back on the bottom tab of the Remove Shade Headrail installation bracket with a flat blade screwdriver to release the bottom edge of the headrail. - Page 30 CARE Bathtub Cleaning/Water Immersion CAUTION: Do not immerse Commercial fabrics. Ultrasonic Cleaning CAUTION: Do not ultrasonically clean Commercial fabrics. Injection/Extraction Cleaning This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty solution in the same motion. Headrail Cleaning CAUTION: Never use abrasive cleaning methods or harsh chemicals.
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Page 31: Declarations
Hunter Douglas Europe B.V. Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that assembly PV18 conforms with the essential requirements of RED 2014/53/EU. A copy of the original declaration of conformity may be found at: www.hunterdouglas.com/RFcertifications... - Page 32 If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
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