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Service Menu
1. Main menu
Access the service menu from
the main menu by tapping
Service Information
If a problem persists after the corrective actions are taken, contact your Official Saladax Distributor for
technical assistance.
Before requesting assistance, please have the following information ready:
• the serial number of your Insite Analyser
• the test name
• the test lot number
• the control lot number
• the control results obtained so far
• a description of the problem, including any of the Insite Analyser's error messages
PI MCI-EUR Rev 05
2.Service Menu
User service
Tap
.
service menu.
3. User Service Menu
to open the user
Tap
check of the Analyser. Ensure
that the door is closed.
Tap
synchronize
(anonymized results) with the
online server.
Tap
Self check
to start a Self
Service synchronization
error
Door open
to open the door.
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