Xerox VersaLink B600 User Manual page 165

P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The paper is moist from humidity.
Using paper of the wrong size, thickness,
or type.
The feed rollers are dirty.
Label and Envelope Misfeeds
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
The label sheet is facing the wrong way
in the tray.
Labels are missing, curled, or pulled
away from the backing sheet.
Envelopes are loaded incorrectly.
Envelopes are wrinkling.
Paper Jam Message Stays On
Note: Check for, and remove, torn pieces of paper in the paper path.
P P R R O O B B A A B B L L E E C C A A U U S S E E S S
Some paper remains jammed in the
printer.
One of the printer doors is open.
Xerox ® VersaLink ® B600/B610 Printer User Guide
S S O O L L U U T T I I O O N N S S
Remove the moist paper and replace it with new, dry paper.
Use only Xerox approved paper. For more information, refer to
Supported Paper.
With a clean, lint-free cloth moistened with water, wipe the feed
rollers until they are clean. For more information, refer to
The Printer.
S S O O L L U U T T I I O O N N S S
• Load label sheets according to the instructions from the
manufacturer.
• Load labels in the tray, face up.
• For more information, refer to Labels.
Do not use any sheet where labels are missing, curled, or pulled away
from the backing sheet.
You can print envelopes from the Bypass Tray or Tray 1.
For more information, refer to Envelopes.
• The heat and pressure of the laser printing process can cause
wrinkling.
• Use supported envelopes. For more information, refer to
for Printing Envelopes.
Note: When you load envelopes long-edge feed, ensure that
you specify landscape orientation in the print driver.
S S O O L L U U T T I I O O N N S S
Recheck the paper path and make sure that you have removed all of
the jammed paper.
Check the doors on the printer. Close any door that is open.
Troubleshooting
Cleaning
Guidelines
165