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IMPORTANT: Switch off the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.
Problem/Symptom
1 Shower inoperable.
2 Water flows when
isolating switch is
switched on.
3 Water too hot.
4 Unstable shower
temperature or flow.
5 Water too cool or cold.
6 Low pressure indicator
flashing.
T1 0 0e ther m ostatic c ar e & ca re p l u s
FAULT FINDING
Fault finding
Cause
1.1 Interrupted
power supply.
1.2 Unit malfunction.
2.1 Ribbon cable is not
connected.
2.2 Unit malfunction.
3.1 Temperature control
incorrect setting.
3.2 Unit malfunction.
4.1 Blockages.
4.2 Loose ribbon cable
connection.
4.3 Unit malfunction.
5.1 Temperature control
incorrect setting.
5.2 Unit malfunction.
5.3 Safety cut-out operated.
6.1 Water pressure has
dropped below minimum
required.
6.2 Blockage in outlet.
6.3 Loose connection on PCB.
Action/Cure
1.1.1 Blown fuse or circuit breaker.
Check supply. Renew or reset fuse
or circuit breaker. If it fails again,
consult a qualified electrician.
1.1.2 Power cut? Check other appliances
and if necessary, contact local
Electric Supply Co.
1.2.1 Have unit checked by suitably
qualified electrician or contact
Customer Service.
2.1.1 Switch off the electric supply,
remove the shower cover and plug
in ribbon cable.
2.2.1 Contact Customer Service.
3.1.1 Turn anti-clockwise.
3.2.1 Contact Customer Service.
4.1.1 Clean showerhead. Check inlet filter.
4.2.1 Check connections on PCB.
4.3.1 Contact Customer Service.
5.1.1 Turn clockwise.
5.2.1 Contact Customer Service.
5.3.1 The thermal safety cut-out device
has operated. Have unit checked
by suitably qualified electrician or
contact Customer Service.
6.1.1 Wait until water pressure has
returned to normal.
6.2.1 Check and clean outlet and/or
showerhead.
6.3.1 Check connection on PCB from
pressure switch.
22
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