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beat FS RT312 M
beat FS RT13 SP
hearing aid user guide
beat FS RT312 M
beat FS RT312 M myChoice
beat FS RT13 SP
beat FS RT13 SP myChoice

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Summary of Contents for Hansaton beat FS RT312 M

  • Page 1 FS RT312 M beat FS RT13 SP hearing aid user guide beat FS RT312 M beat FS RT312 M myChoice beat FS RT13 SP beat FS RT13 SP myChoice...
  • Page 2: Your Hearing Aid Details

    FS 5-RT312M beat FS 3-RT312M Hearing aid models battery size beat FS 1-RT312 M* beat FS RT312 M (9/7/5/3/1) 312 beat FS RT312 M myChoice beat FS RT13 SP (9/7/5/3/1) 13 beat FS RT312 myChoice beat FS 9-RT13 SP...
  • Page 3: Battery Size

    Quick guide On/Of Changing batteries Battery size Low battery warning 2 beeps every 312, 13 1. Remove the 3. Place battery 2. Open the 30 minutes sticker from the battery door. in the battery new battery door with the and wait 2 flat side facing Multi-function button minutes.
  • Page 4: Table Of Contents

    – contact your hearing 11. Flight mode ................27 care professional or manufacturer representative. 12. Using the HANSATON stream remote App ......29 Additional information can be found in the Data 13. Listening in public places ........... 30 sheet of your product.
  • Page 5: Parts Of Your Hearing Aids

    FS RT312 M hearing aids 1. Parts of your hearing aids Earhook - your custom made earmold attaches to your hearing aids using the earhook Microphone - sound enters your hearing aids through the microphones. Multi-function button - switches between listening...
  • Page 6: Let And Right Hearing Aid Markings

    2. Let and right hearing aid markings Compatible earpieces There is a blue or red marking on the back of the hearing aid to indicate if it is a let or a right hearing aid. Universal eartip Classic earmold Blue marking for Red marking for let hearing aid.
  • Page 7: On And Of

    3. On and of 4. Batteries The battery door acts as an on and of switch. Insert battery with a standard battery door 1. Closed battery = hearing aid is Note: It may take 5 seconds before the hearing aid turns on. Your hearing care provider can additionally increase the start up delay if required.
  • Page 8: Inserting The Battery

    3. Close the battery door. package The battery is only beat FS RT312 M / brown PR41 7002ZD secured when the battery beat FS RT312 M myChoice door is closed correctly. beat FS RT13 SP /...
  • Page 9: Putting Your Hearing Aids On Your Ears

    5. Putting your hearing aids on your ears 5.1 Putting on the hearing aid with classic 5.2 Putting on the hearing aid with dome, earmold SlimTip or universal eartip 1. Place the hearing aid behind 1. Take the earmold up to your ear and place the ear your ear.
  • Page 10: Removing The Hearing Aids From Your Ears

    6. Removing the hearing aids from your ears 6.1 Removing the hearing aid with classic 6.2 Removing the hearing aid with dome, earmold SlimTip or universal eartip 1. Lit the hearing aid above the upper part Pull on the bend of the tube of your ear.
  • Page 11: Multi-Function Button

    7. Multi-function button Program control Each time you push the upper part of the button on either hearing aid for longer than 2 seconds, The multi-function button has several functions. you will move to the next hearing aid program. It functions as a volume control Your hearing aids beep to indicate which and/or a program change program you are in.
  • Page 12: Connectivity Overview

    Volume control 8. Connectivity overview To adjust the volume of your environment: The illustration below shows some of the Push the upper part of the button on the • connectivity options available for your hearing hearing aid to increase the volume, and aid.
  • Page 13: Initial Pairing

    9. Initial pairing 9.1 Initial pairing to a Bluetooth enabled ® 9.2 Connecting to the Bluetooth enabled device device At er being paired to your device, your hearing It is only necessary to perform the pairing procedure once with each device featuring aid will automatically connect again when Bluetooth wireless technology.
  • Page 14: Phone Calls

    10. Phone calls 10.1 Making a call Enter the phone number and press the dial Your hearing aid connects directly with button. You will hear the dialing tone through Bluetooth enabled phones. When paired your hearing aid. Your voice is picked up by the and connected to your phone, you will hear hearing aid microphones and transmitted to the notiications and the caller’s voice directly in...
  • Page 15 10.2 Accepting a call 10.3 Ending a call When receiving a call, an incoming-call A call can be ended by a long press on the upper notiication will be heard in the hearing aid. or lower part of the multi-function button on the hearing aid (more than 2 seconds) or directly on The call can be accepted by a short press on the your phone.
  • Page 16: Flight Mode

    10.4 Rejecting a call 11. Flight mode An incoming call can be rejected by a long press Your hearing aids operate in the frequency range on the upper or lower part of the multi-function of 2.4 GHz–2.48 GHz. When flying, some airlines button on the hearing aid (more than 2 seconds) require all devices to be switched into flight or directly on your phone.
  • Page 17: Using The Hansaton Stream Remote App

    App exit flight mode: Compatibility information 1. Open the battery door. The HANSATON stream remote App can be used on phones with Bluetooth Low Energy (LE) capability. Please ind phone compatibility details on: hansaton.com/support Please ind the instruction for use on 2.
  • Page 18: Listening In Public Places

    13. Listening in public places Alternatively it is possible to access the telecoil program via the HANSATON stream remote App. Telecoils pick up electromagnetic energy and Ensure that you are standing or are seated within convert it into sound. Your hearing aid has a...
  • Page 19: Environmental Conditions

    14. Environmental conditions These hearing aids are classiied as IP68. This means that they are water and dust resistant This product is designed such that it functions and designed to withstand daily life situations. without problems or restrictions if used as They can be worn in the rain but should not be intended, unless otherwise noted in this user fully submerged in water or used when taking a...
  • Page 20: Care And Maintenance

    15. Care and maintenance General information Before using hair spray or applying cosmetics, Expected Service Life: you should remove your hearing aid from your The hearing aids have the expected service life ear, because these products may damage it. of i ve years. The devices are expected to remain When you are not using your hearing aid, leave safe for use for this duration.
  • Page 21: Exchanging The Earpiece

    Daily 16. Exchanging the earpiece Inspect the earpiece and tube for earwax and Your hearing aid is itted with an earpiece, moisture deposits. Clean the surfaces with which can be a dome, an earmold, a SlimTip or a a lint-free cloth. Never use cleaning agents universal eartip.
  • Page 22 16.1 Removing the earpiece or dome from 16.2 Attaching the earpiece or dome to the Slim tube the Slim tube 1. Remove the earpiece from 1. Hold the Slim tube in one the Slim tube by holding hand and the earpiece in the Slim tube in one hand the other.
  • Page 23: Exchanging The Earwax Protection Of Your Slimtip

    17. Exchanging the earwax protection 18. Service and warranty of your SlimTip Local warranty Please ask the hearing care professional where 1. Insert the removal side of you purchased your hearing aids about the the exchange tool into the terms of the local warranty. used earwax protector.
  • Page 24: Warranty Limitation

    The hearing aid described in this user guide is certiied under: Date of purchase: Standard hearing system USA - FCC ID: Authorized hearing care professional beat FS RT312 M/ KWC-ARNEM (stamp/signature): beat FS RT312 M myChoice beat FS RT13 SP/ KWC-ARNESP beat FS RT13 SP myChoice...
  • Page 25 Notice 1: Radio information of your wireless hearing aid This device complies with Part 15 of the FCC Rules and with RSS- Antenna type Resonant loop antenna 210 of Industry Canada. Operation is subject to the following two Operation frequency 2.4 GHz –...
  • Page 26: Electromagnetic Emissions

    Electromagnetic emissions Electromagnetic immunity Manufacturer’s Declaration: The hearing aids are Immunity IEC60601-1-2 Compliance Level intended for use in the electromagnetic environments Test Test Level listed below. The user should assure that they are used in Electrostatic +/- 8 kV contact +/- 8 kV contact such environments.
  • Page 27: Information And Explanation Of Symbols

    20. Information and explanation of Immunity IEC60601-1-2 Compliance Level symbols Test Test Level Rated power With the CE symbol, Sonova AG conirms that frequency 30 A/m 30 A/m this product – including accessories – meets the xxxx magnetic 50 Hz or 60 Hz 50 Hz or 60 Hz requirements of the Medical Devices Regulation (EU) ields IEC...
  • Page 28 This symbol indicates that it is important for the user Japanese mark for certii ed radio equipment. to pay attention to the relevant warning notices in this user guide. Indicates the manufacturer’s serial number so that a This symbol indicates that it is important for the user to specii c medical device can be identii ed.
  • Page 29: Troubleshooting Guide

    21. Troubleshooting guide During transportation keep dry. Cause Possible remedy The symbol with the crossed-out garbage bin is to Issue: No sound make you aware that this device may not be thrown Not turned on Turn on away as normal household waste. Please dispose of old or unused devices, at waste disposal sites intended Low/dead battery Replace battery...
  • Page 30 Cause Possible remedy Cause Possible remedy Issue: Intermittent Issue: Not loud enough Low battery Replace battery Low volume Turn up volume; see hearing care professional if problem Dirty battery contact Consult your hearing care persists professional Low battery Replace battery Earmolds not inserted See “Putting your hearing Issue: Two long beeps...
  • Page 31 Cause Possible remedy Cause Possible remedy Issue: Not clear, distorted Issue: Weak on the telephone Poorly itting earmolds Consult your hearing care Telephone not Move telephone receiver professional around ear for clearer signal. positioned properly Earmolds blocked with Clean earmolds. See Hearing aid requires Consult your hearing care “Care and maintenance”.
  • Page 32: Important Safety Information

    Moderately Severe, • who also desire ampliication. It provides Severe • supplementary noise stimulation which can beat FS RT312 M: help defocus the user’s attention from their tinnitus. Mild, • Intended user Moderate •...
  • Page 33: Intended Patient Population

    Medical contraindications Clinical beneit: Medical contraindications for the use of hearing Hearing aids: Improvement of speech aids and Tinnitus feature are: understanding. Hearing loss is not in the itting range of the • Tinnitus feature provides supplementary noise hearing aid (i.e. gain, frequency response) stimulation which can help defocus the user’s attention from their tinnitus.
  • Page 34 The primary criteria for the referral of a patient The hearing care professional may decide that for a medical or other specialist opinion and / or referral is not appropriate or in the best interests treatment are as follows: of the patient when the following applies: Visible congenital or traumatic deformity of the When there is suicient evidence that •...
  • Page 35 If legally required, the patient has signed a when chewing or swallowing, can be resolved disclaimer to conirm that the referral advice or improved during the ine-tuning process has not been accepted and that it is an informed at the itting procedure by your hearing care decision.
  • Page 36: Hazard Warnings

    22.1 Hazard warnings If you feel pain in or behind your ear, if it is Your hearing aids operate between 2.4 inflamed or if skin irritation and accelerated GHz–2.48 GHz frequency range. When flying accumulations of earwax occur, please please check if flight operator requires check with your hearing care professional or devices to be switched into flight mode, see physician.
  • Page 37 WARNING: Device batteries are hazardous Keep magnets (i.e. battery handling tool, IIC • Remote Control, etc.) at least 15 cm (6 inches) and can cause serious injuries if they are swallowed or placed inside any part of away from the active implant. the body, whether the battery is used or Use of accessories, transducers and cables new! Keep out of the reach of children,...
  • Page 38 Only a small group of hearing aid wearers Avoid strong physical impacts to the ear with hearing loss, may be at risk of when wearing a hearing aid with customized deterioration in hearing ater a long period earpiece. The stability of customized of use.
  • Page 39 22.2 Information on product safety Special medical or dental examination These hearing aids are water resistant including radiation described below, may and not waterproof. They are designed to adversely af ect the correct functioning of withstand normal activities and occasional your hearing aids.
  • Page 40 When you are not using your hearing aid, Do not use your hearing aid in areas where leave the battery door open so that any electronic equipment is prohibited. moisture can evaporate. Make sure that you The dome should be changed every three always completely dry your hearing aid at er months or when it becomes stif or brittle.
  • Page 41 The immunity of these hearing aids is at least Mobile phone compatibility rating M4. The equipment performance measurements, Some hearing aid users have reported a buzzing categories and system classii cations are based sound in their hearing aids when they are using upon the best information available but cannot mobile phones, indicating that the mobile guarantee that all users will be satisi ed.
  • Page 42: Tinnitus Masker

    Tinnitus masker Should you develop any side efects whilst using The Tinnitus noise generator is a broadband the noise generator such as headaches, nausea, sound Generator which may have been enabled dizziness or heart palpitations or experience in your hearing aid. It provides a means of a decrease in auditory function, you should sound enrichment that can be used as part of discontinue use and seek a medical evaluation.
  • Page 43: Additional Notes

    Your feedback Additional notes Record your speciic needs or concerns and bring to ___________________________________________ your irst oice visit ater getting your hearing aids. This will help your hearing care professional to ___________________________________________ address your needs. ___________________________________________ ________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________ ________________________________________ ___________________________________________...
  • Page 44 Australian Sponsor : Evertone Pty Ltd. 15/51-53 Spring St Bondi Junction NSW 2022 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeingen, Germany Pat. www.sonova.com/en/intellectualproperty...
  • Page 45 Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.hansaton.com 7 6 1 3 3 8 9 7 6 8 0 4 6...

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