Aston Martin One-77 2010 Owner's Manual page 214

10. Customer induced breakdown incidents are
not covered under Aston Martin Emergency
Assistance. However, Aston Martin and the
Service Provider will, at their sole discretion,
assist you if you request it. However we are
not obligated to provide assistance and you
shall be responsible for any charges resulting
from any assistance given caused by a
customer induced fault. In such
circumstances, a swipe card deposit maybe
taken by the Service Provider. Assistance in
such circumstances will not include additional
benefits (replacement vehicle, onward
journey, hotel accommodation). Customer–
induced faults may include, for example, the
following:
• Lock-outs / lost keys
• Broken keys
• Discharged battery
• Running out or loss of fuel
• Use of wrong fuel (no replacement at the
location of breakdown, only towing)
• Tyre damage
• Road traffic accidents
B.12
11. Lockout / lost keys: Whilst we will always try to
provide assistance by the most practical
method, should you be unable to gain entry to
your Vehicle, modern security systems make it
extremely difficult for this to be done should
spare keys not be available. If a forced entry is
required, you will be asked to sign a
declaration stating that you have given
permission for this to take place and that any
costs for resultant damage will be your sole
responsibility.
12. Aston Martin Emergency Assistance shall not
be required to provide services in the
following circumstances:
a) in respect of Vehicles not displaying a valid
road fund licence;
b) in respect of eligible Vehicles situated on
private property (for example garage premises)
unless you can establish to the reasonable
satisfaction of Aston Martin Emergency
Assistance that permission has been given by
the relevant owner or occupier;