Contents GETTING STARTED Product View ................1 Tools and Fasteners Needed ..........2 INSTALLATION Installation Overview ............3 STEP 1 — Install the Brackets ..........3 Mount the Installation Brackets — Inside Mount .....4 Mount the Installation Brackets — Outside Mount ..6 Mount the Installation Brackets — End Mount ....8 STEP 2 —...
Getting Started Thank you for purchasing Hunter Douglas Applause honeycomb shades with PowerView ® ™ Motorization. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.
Installation INSTALLATION OVERVIEW To install your shade, you will need to perform the following three steps: STEP 1: Install the Brackets STEP 2: Install the Shade STEP 3: Connect the Power Source Shade Brackets STEP 1 — INSTALL THE BRACKETS Width Required Your order will include the correct number of installation...
Installation Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below. Head Jamb Jamb Jamb Collectively, the sill and...
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Installation Mounting Depth Requirements Minimum Minimum Minimum Mounting Depth Mounting Depth Fully Recessed Power Option Inside Mount End Mount Mounting Depth High Mount 1" " " Battery Wand Low Mount 1" " " Battery Wand All Other " " " Power Options Use Center Hole Chart...
Installation MOUNT THE INSTALLATION BRACKETS — OUTSIDE MOUNT Center the headrail over the window opening at the desired height. Use a pencil to lightly ■ mark the wall at each end of the headrail. Alternatively, measure the width of the headrail and use that width to mark the ➤...
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Installation Attach the installation or extension brackets using the screws provided. ■ IMPORTANT: The front edges of the installation brackets must be level and aligned to each other. If using spacer blocks for added clearance, the spacer blocks ■ and shims may be stacked. A maximum of 1 "...
Installation MOUNT THE INSTALLATION BRACKETS — END MOUNT " End mount the headrail when conventional mounting techniques will not work — for example, Minimum in an arched window opening. Position the end mount brackets so that the top of ■ the attached installation brackets is at the ordered Ordered height of the shade.
Installation STEP 2 — INSTALL THE SHADE If You Have a Battery Wand Clip... Battery Wand Clips (Skip this step if your shade will not have an attached High Mount battery wand.) (Standard) Attach the battery wand clip to the headrail. ■...
Installation STEP 3 — CONNECT THE POWER SOURCE NOTE: When power is connected to the motor, a green LED inside the manual control button housing will flash to indicate the shade is ready for operation. Refer to the appropriate page based on your order. ■...
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Installation Plug the Power Cable into the Battery Wand On the back of the headrail, connect the ■ power cable (coming from the shade) into the socket on the battery wand. Proceed to “Testing the Shade” on page 14. If You Have a Satellite Battery Pack... Install Batteries into the Battery Wand See the instructions on the previous page.
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Installation Plug the power cable from the shade into the ■ extension cable. Battery Wand Cover Plug the other end of the extension cable ■ Extension Cable into the socket in the battery wand. Power Cable from Shade Secure the power supply cable using wire ■...
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Installation If You Have a DC Power Supply with Daisy-Chain Connections... The daisy-chain feature allows up to three PowerView motorized shades to be powered ™ by a single DC power supply. However, each shade has its own RF receiver and can operate independently.
Operation TESTING THE SHADE Testing the shade with the manual control button will allow you to ensure that the motor and power source are working correctly. CAUTION: When raising the shade for the first time, observe how the fabric stacks. It should stack evenly.
Operation Joining a Shade to a Group IMPORTANT: The shade will not operate using the remote until it has been joined to a group. 1. Press and hold ■ STOP for 4 seconds to put remote in program mode. The lights on the remote will flash to indicate it is in program mode.
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For information regarding operation and programming of the PowerView Scene Controller, refer to your PowerView Motorization Scene Controller Guide. PowerView App Operation PowerView Hub is required for PowerView App operation. For information regarding setup and operation using the PowerView App, refer to the online PowerView App Software Guide at hunterdouglas.com/powerview/support.
Operation RESETTING THE SHADE (IF NECESSARY) Basic Reset The basic reset is used to reset the shade’s travel limits. Bottom-Up Shades: 1. Press and hold the manual control button for 6 seconds. The shade will move slightly. 2. Release the manual control button. The shade will raise to its fully open position to set the upper travel limit, then lower to the fully closed position to set the lower travel limit.
Operation LEVEL THE BOTTOM RAIL (IF NECESSARY) Lift the bottom rail to locate the pockets on the underside ■ of the rail. Gently pull down on the bottom rail to fully insert the " ■ Allen wrench key into the pocket. The key is fully Pocket inserted when the ring on the key abuts to the pocket.
Operation TROUBLESHOOTING If your shade is not operating correctly: First review the guide that came with your control device. ■ Refer to the following troubleshooting procedures for specific solutions for your shade. ■ If questions remain, please contact the Hunter Douglas Customer Information Center at 1-888-501-8364.
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Operation Problem The shade is not responding to the PowerView remote. ™ Solution IMPORTANT: A shade will not operate until it is joined to a group. Check that the correct group number is selected. Check that the batteries in the remote are correctly inserted and are fresh. The LEDs that backlight the remote should come on full bright when ■...
■ roll the back of the headrail down and out from the bracket. CLEANING PROCEDURES Hunter Douglas Applause honeycomb shades are made of anti-static, dust-resistant fabric ® which repels dirt and dust. For most fabrics, the following cleaning options are available.
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Care Bathtub Cleaning/Water Immersion CAUTION: Do not immerse the fabric-covered headrail, Venue fabric, or opaque fabrics. ™ Immerse the shade in a basin or bathtub filled with warm water and a mild detergent. ■ IMPORTANT: Never immerse the headrail into the solution. Rinse with clean water.
Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that assemblies PV1 and PV5 conform with the essential requirements of the EMC directive 2004/108/EC and R&TTE directive 1999/5/EC. A copy of the original declaration of conformity may be found at: www.hunterdouglas.com/RFcertifications.
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If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.
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