Godex G E300 User Manual

Godex G E300 User Manual

Therma label printer

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User Manual
: GE300 series
Version
: Rev 1.1
Issue Date
: 2019.01.30
P/N
: 920-017511-00
G E3 0 0 / G E3 3 0
THERM A L LA BEL PRINTER
USER M A NUA L

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Summary of Contents for Godex G E300

  • Page 1 G E3 0 0 / G E3 3 0 THERM A L LA BEL PRINTER USER M A NUA L User Manual : GE300 series Version : Rev 1.1 Issue Date : 2019.01.30 : 920-017511-00...
  • Page 2 G E300/ G E330 USER MANUAL C O NT ENT S T he rm a l L a b e l Printe r Bo x C o nte nt G e tting T o Kno w Yo ur Printe r...
  • Page 3: Fc C C O Mplianc E St At Ement Fo R Americ An Users

    G E300/ G E330 USER MANUAL FC C C O MPLIANC E ST AT EMENT FO R AMERIC AN USERS T his e q uip me nt ha s b e e n te ste d a nd fo und to c o mp ly with the limits fo r a C LASS A d ig ita l d e vic e , p ursua nt to Pa rt 15 o f the FC C Rule s.
  • Page 4: Safety Instructions

    G E300/ G E330 USER MANUAL SAFET Y INST RUC T IO NS Ple a se re a d the fo llo wing instruc tio ns c a re fully. Ke e p the e q uip me nt a wa y fro m humid ity.
  • Page 5: Barcode Printer

    Barcode Printer Box Content Please check that all of the following items are included with your printer. GE300 Thermal Label Printer  * Package content and Logo style may vary per region. Label Supply Module Ribbon Module Power Adapter  ...
  • Page 6: Led Indicator

    Ba rc o d e Printe r G e tting T o Kno w Yo ur Printe r De vic e Ove rvie w Fro nt Vie w  T O P C O VER LED O PERAT IO N PANEL FEED BUT T O N LED INDIC AT O R C O VER O PEN BUT T O NS...
  • Page 7 Barcode Printer Open The Printer Cover RIBBON REWIND WHEEL HOLDER OF RIBBON REWIND CORE RELEASE LATCH(Left) RELEASE LATCH(Right) Open The Printing Mechanism PRINTING MECHANISM PRINT HEAD RIBBON SUPPLY HOLDER OF RIBBON SUPPLY CORE WHEEL LABEL GUIDE(Left) LABEL GUIDE(Right) LABEL SENSOR PLATEN...
  • Page 8: Printer Setup

    Printer Setup Open The Printer Cover Pressing The Cover Open Buttons Place the printer on a flat surface. Open the printer cover by pressing the release buttons on both sides of the printer housing and lift the cover. Pressing the button Pressing the button COVER OPEN BUTTONS Release buttons for opening the printer cover.
  • Page 9: Ribbo N Rewind

    Printe r Se tup Lo a d ing T he Rib b o n A Ne w Ribbo n Mo dule Insta lla tio n NEW RIBBO N EMPT Y RIBBO N C O RE Atta c h the rib b o n to the e mp ty rib b o n c o re with the a d he sive strip a t the e nd o f the rib b o n. No tc h o n le ft sid e Stic k o n e mp ty rib b o n c o re Wind the rib b o n a ro und the e mp ty rib b o n c o re fo r 2 to 3 c irc le s.
  • Page 10: Ribbo N Supply Mo Dule

    Printe r Se tup L o a d T he Rib b o n O n T he Printe r Fo r Rib b o n Sup p ly Mo d ule RIBBO N SUPPLY MO DULE Pla c e the rig ht-ha nd sid e o f rib b o n first. Alig n the rib b o n c o re Rig ht sid e to the ho ld e r...
  • Page 11: Ribbo N Rewind Mo Dule

    Printe r Se tup C lo se the p rinting me c ha nism to c o mp le te the rib b o n sup p ly mo d ule lo a d ing . C lo se the p rinting me c ha nism Lo a d T he Rib b o n O n T he Printe r Fo r Rib b o n Re wind Mo d ule RIBBO N REWIND MO DULE...
  • Page 12 Printe r Se tup T he n p la c e the le ft-ha nd sid e o f the e mp ty rib b o n c o re . Le ft sid e Le ft sid e Alig n the no tc h o f e mp ty rib b o n c o re to the sp o ke NO T C H O F RIBBO N C O RE SPO KE...
  • Page 13 Printe r Se tup Lo a d ing T he La b e l Ro ll A Ne w L a b e l Ro ll Mo dule Insta lla tio n LABEL ST O C K LABEL SUPPLY HUB Pla c e the la b e l sto c k o n the la b e l sup p ly hub , a tta c h the la b e l g uid e p la te s to the la b e l sto c k ho ld e r.
  • Page 14 Printer Setup Load The Label Roll Module On The Printer Release the printing mechanism and lift it. Open the printing mechanism Place the label roll module on the printer. Place on the printer Pass the label through the printing mechanism. Through the printing mechanism...
  • Page 15 Printe r Se tup Pa ss the la b e l thro ug h the la b e l g uid e s a nd a d just the la b e l g uid e to the la b e l wid th. T he la b e l g uid e will he lp to p re ve nt the la b e l swa ying .
  • Page 16 Printe r Se tup Lo a d ing T he La b e l Sup p ly Hub 1" Core s Lo a d ing the la b e l sup p ly hub fo r 1" c o re s. 1.5"...
  • Page 17: Power Adapter

    C o nne c t the ja c k o f the p o we r a d a p te r to the p rinte r a nd c o nne c t the p lug o f the p o we r a d a p te r to the so c ke t o f the wa ll. G E300 T HERMAL LABEL PRINT ER PO WER ADAPT ER...
  • Page 18: Usb Cable

    C o nne c t the USB/ p a ra lle l c a b le to the p rinte r a nd ho st c o mp ute r. G E300 T HERMAL LABEL PRINT ER USB PO RT...
  • Page 19 Fo llo w the instruc tio ns o n the sc re e n. T he Drive r Wiza rd g uid e s yo u thro ug h the insta lla tio n p ro c e d ure . Se le c t "Insta ll p rinte r d rive rs". Sp e c ify yo ur p rinte r mo d e l. Godex GE300...
  • Page 20 Ente r a p rinte r na me a nd a ssig n the a p p ro p ria te rig hts. Godex GE300 Onc e the insta lla tio n is c o mp le te , a summa ry o f the p rinte r se tting s is d isp la ye d .
  • Page 21 Onc e the d rive r insta lla tio n is c o mp le te , the ne w p rinte r sho uld a p p e a r in the "Printe rs a nd Fa xe s" fo ld e r. Godex GE300...
  • Page 22: Led O Perat Io N Panel

    O p e ra tio n Pa ne l LED O p e ra tio n Pa ne l LED O PERAT IO N PANEL FEED BUT T O N LED INDIC AT O R FEED Butto n Whe n yo u p re ss the FEED b utto n, the p rinte r mo ve s the la b e l to the d e fine d sto p p o sitio n. If yo u a re using c o ntinuo us la b e ls, p re ssing the FEED b utto n will mo ve la b e l sto c k until yo u re le a se the b utto n a g a in.
  • Page 23: Erro R Ale Rts

    O p e ra tio n Pa ne l Erro r Ale rts In the e ve nt o f a p ro b le m tha t p re ve nts no rma l func tio ning o f the p rinte r, yo u will se e a n e rro r me ssa g e o n LED ind ic a to rs a nd he a r so me b e e p sig na ls.
  • Page 24 O nc e the p rinte r ha s suc c e ssfully me a sure d the la b e l sto c k, it will p rint a se lf-te st la b e l. T he c o nte nts o f a se lf-te st p rinto ut a re liste d b e lo w. G E300:G X.XXX Mo d e l & Ve rsio n...
  • Page 25: Insta Lling T He Ne Tse Tting So Ftwa Re

    Ne tSe tting fo r Ethe rne t Insta lling T he Ne tSe tting so ftwa re T he Ne tSe tting so ftwa re is use d to ma na g e the ne two rk c o nfig ura tio ns whe n c o nne c ting the p rinte r via Ethe rne t p o rt. It is a va ila b le o n p ro d uc t C D o r c a n b e d o wnlo a d e d fro m o ffic ia l we b site .
  • Page 26: T He Inte Rfa C E O F Ne Tse Tting

    Ne tSe tting fo r Ethe rne t T he Inte rfa c e o f Ne tSe tting Clic k the Ne tSe tting ic o n to sta rt the p ro g ra m; yo u will se e the sta rt p a g e a s b e lo w. T he sta rt p a g e will d isp la y the b a sic info rma tio n o f c o nne c te d p rinte r a nd yo ur PC.
  • Page 27 Ne tSe tting fo r Ethe rne t IP Se tting T he IP Se tting ta b c a n c ha ng e the p rinte r na me , Po rt numb e r, G a te wa y se tting a nd the p a sswo rd fo r c o nfig uring the p rinte r.
  • Page 28 Ne tSe tting fo r Ethe rne t Ale rt Pa th Se tting Ne tSe tting will se nd the a le rt me ssa g e s to d e sig na te d ma il a c c o unt whe n the e rro r ha p p e ne d o n p rinte r. T he a le rt me ssa g e s a re se nt b y SMT P (Simp le Ma il T ra nsfe r Pro to c o l) o r SNMP (Simp le Ne two rk Ma na g e me nt Pro to c o l).
  • Page 29 Ne tSe tting fo r Ethe rne t Ale rt Me ssa g e Se tting Fo r the a le rt me ssa g e no tific a tio n func tio n, yo u c a n d e c id e whic h e rro r c a se s ne e d to b e se nt o ut to the o p e ra to r. Mo re o ve r, the a le rt me ssa g e s c a n b e se t to b e se nt b y SMT P, SNMP o r b o th.
  • Page 30 Ne tSe tting fo r Ethe rne t Printe r Co nfig ura tio n Se t o r c ha ng e the c o nfig ura tio ns o f c o nne c te d p rinte r. Mo st o f ke y se tting s fo r the p rinte r o p e ra tio n c a n b e d o ne b y this se tting p a g e .
  • Page 31 Ne tSe tting fo r Ethe rne t Use r Command T he “ Use r C o mma nd ” ta b p ro vid e s a c o mmunic a tio n inte rfa c e fo r o p e ra to r to c o ntro l the p rinte r. Inp ut p rinte r c o mma nd s in "Inp ut C o mma nd "...
  • Page 32 Ne tSe tting fo r Ethe rne t Firmwa re Do wnlo a d O n “ Firmwa re Do wnlo a d ” ta b , the c urre nt ve rsio n o f p rinte r firmwa re will b e sho we d o n the sc re e n. If yo u ne e d to up d a te the p rinte r firmwa re , just sp e c ify the file lo c a tio n o f firmwa re file a nd p re ss “...
  • Page 33: Maintenance And Adjustment

    Maintenance And Adjustment Cleaning The Print Head Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.
  • Page 34: Troubleshooting

    Ma inte na nc e And Ad justme nt T ro ub le sho o ting Pro b le m So lutio n ♦ C he c k the p o we r sup p ly. T he p rinte r is switc he d o n b ut the L ED d o e s no t lig ht up .
  • Page 35 G E300/ G E330 USER MANUAL APPENDIX PRO DUC T SPENIFIC AT IO NS Mo de l G E300 G E330 T he rm a l T ra nsfe r/ Dire c t T he rma l Print Me tho d...
  • Page 36 G E300/ G E330 USER MANUAL APPENDIX PRO DUC T SPENIFIC AT IO NS Mo de l G E300 G E330 Auto Sw itc hing 100-240VAC , 50-60Hz Powe r O pe ra tio n T e m pe ra ture 41°F to 104°F(5°C to 40°C )
  • Page 37 Pino ut De sc riptio n  C o nne c to r T yp e : T yp e B Pin NO . Func tio n VBUS G ND Se ria l Po rt  De fa ult se tting s : Ba ud ra te 9600, no p a rity, 8 d a ta b its, 1 sto p b it, XO N/ XO FF p ro to c o l a nd RT S/ C T S RS232 Ho using (9-p in to 9-p in) DB9 So c ke t...

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