Godex BP1000i Series User Manual

Godex BP1000i Series User Manual

Thermal label printer

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User Manual
: BP1000i series
Version
: Rev. 1.1
Issue Date
: 2017.11
P/N
: 920-016211-00
BP1000i Series
THERMAL LABEL PRINTER
USER MANUAL

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Summary of Contents for Godex BP1000i Series

  • Page 1 BP1000i Series THERMAL LABEL PRINTER USER MANUAL User Manual : BP1000i series Version : Rev. 1.1 Issue Date : 2017.11 : 920-016211-00...
  • Page 2: Table Of Contents

    BP1000i Series USER MANUAL CONTENTS Barcode Printer Box Content Getting to Know Your Printer Printer Setup Loading the label roll Loading & Removing the Ribbon Connecting the Printer to the Host Computer Wizard CD Standard Installation Printer Setting and Control...
  • Page 3 USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4: Bp1000I Series

    BP1000i Series USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. Keep the equipment away from humidity. Before you connect the equipment to the power outlet, please check the voltage of the power source. Make sure the printer is off before plugging the power connector into the power jack.
  • Page 5: Barcode Printer

    Barcode Printer Box Content Please check that all of the following items are included with your printer. BP1200i / BP1300i / BP1600i Barcode Printer Label Stock USB Cable BP1200i / BP1300i / BP1600i Series Ribbon Power Adapter Power Cord Including software and user’s manual.
  • Page 6: Getting To Know Your Printer

    Barcode Printer Getting to Know Your Printer Device Overview Front View Stylus Pen PRINTER COVER TOUCH PANEL VIEWING WINDOW POWER BUTTON FEED BUTTON LOWER COVER PLATE USB HOST Rear View Feed slot for continuous labels Calibration button Ethernet port Serial port (DB-9) Applicator Interface(OPTION) USB port USB Host...
  • Page 7 Barcode Printer The Internal View of Printer RFID module RFID module Ribbon rewind hub Ribbon supply hub Print mechanism Platen roller Release lever for print head Paper guide Label tension guide Label roll guide Label supply hub Adjustable Sensor Paper guide...
  • Page 8 Printer Setup Loading the label roll This printer supports the following printing methods: Thermal transfer printing (TTP) Requires a ribbon for transferring a printed image to a medium. Direct thermal printing (DTP) Does not require a ribbon, only thermal paper. Please check which printing method you are using and alter the settings accordingly in the printer driver, printer menu, and/or software.
  • Page 9 Printer Setup Now slide the label roll guide forward and fold it down Place the label roll on the label supply hub , pushing it right up to the printer housing. (Do not apply too much pressure to avoid damaging the label stock.)
  • Page 10 Printer Setup Load the label roll into the printer as shown in the illustration. Pass it through the printer as indicated by the red arrows. Pass the label stock through the Adjustable Sensor and up to the tear-off plate. * Remember to set the movable sensor to gap, black mark, or tag hole by changing the position of the sensor with the adjustment wheel.
  • Page 11 Printer Setup 2. Return the print head release lever to its original position. 1. The labels pass between the wall of the printer housing and the adjustable paper guide. Then close the printer cover.
  • Page 12 Printer Setup Loading & Removing the Ribbon Loading Ribbon Place the printer on a flat surface and open the printer cover Place a new ribbon on the ribbon supply hub. The two illustrations as below show you how to install the ribbon depending on the ribbon type (ink side in or out). Ink side out Ink side in...
  • Page 13 Printer Setup Pass the ribbon under the print head and back up on the other side. Attach it to the empty ribbon core. * Do not pass the ribbon under the sensor.
  • Page 14 Printer Setup Connecting the Printer to the Host Computer Please make sure that the printer is switched off. Connect the power cord to the AC adapter and connect the adapter to the printer. Connect the USB cable to the printer and host computer. Switch on the printer.
  • Page 15 Printer Setup Wizard CD Standard Installation ” ” I accept the terms in the license agreement ” ” ” ” ” ” to step 5.
  • Page 16 Printer Setup 5. The Driver Wizard will guide you through the installation procedure. Select "Install printer drivers" and click “Next”. With a USB connection, search models such as the right diagram printer device. Specify your printer model and click ”Next”. BP1200i Enter the printer name (you can use default), then click "Next"...
  • Page 17 Printer Setup 8. Driver installation completed. ‘BP1200i’.
  • Page 18 Printer Setting and Control Operation Panel OPERATION TOUCH PANEL TOUCH PANEL FEED BUTTON POWER BUTTON POWER Button Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print” status, the LCD screen should display the message “READY“ on the screen. When printer is turned on, hold and press down the POWER button for 3 second will turn the printer off.
  • Page 19 Printer Setting and Control LCD Interface Introduction Getting Started Press the POWER button to turn on the printer, and the START UP SCREEN appears. Power on If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen. Use touch gestures to get around the Home screen and other screen for setting.
  • Page 20 Printer Setting and Control On the Ready Page, three function mode for setting. You can make various setting functions in FUNCTIONAL MODE. Main BP1200 V2.0000 Tap‘’Main ‘’-- Printer Codepage Setting Language Screen could show more detail of‘’ Main‘’ Label Printer Device Setting Control...
  • Page 21 Printer Setting and Control Main Printer Settings Darkness finish setting tap Printer back to main page if Speed Codepage Setting Language do not save, tap system would not save Sensor Auto Select Select any changes. Label Printer Device Setting Control Media Continuous Type...
  • Page 22 Printer Setting and Control Keyboard Mode When plug-in an USB keyboard to the printer, LCD touch panel will display “Enter Standalone”, press the “Y” key on keyboard to entering to the dialog for “Keyboard Mode” operation. Keyboard Mode BP1200 V2.0000 Recall Country Codepage...
  • Page 23 Printer Setting and Control Recall Label Recall Label From the Recall Label Page 001/002 the touch panel shown on all labels, 0° 0° FORM NAME LABEL-1 Tap up to choose labels. BP1230i LABEL-2 FW:V2.000 Tap down to choose labels. Preview Tap Preview Label can see printing label.
  • Page 24 Printer Setting and Control LCD Interface Function Main Page Main Printer Codepage Setting Language Label Printer Device Setting Control Recall Dump Label Mode Setting items for printer, ex. Printing speed, darkness.Also includes a Printing Wizard for your ease of printing. More than 10 languages for printer setting It consists of a table of values that describes the character set for a particular language Setting items for printing label, ex.
  • Page 25 Printer Setting and Control Device Page Device Device Option Smart Buzzer Setting Backfeed Serial Port Setting Setting Setting Clock Setting Setting off or on for buzzer Setting items for options, ex. Cutter, Label Dispenser, Applicator Choose ON. Printing labels would be back to start position. Setting items for Serial Port, ex.
  • Page 26 Printer Setting and Control Setting Items in Setting Mode Darkness 0-19 Speed Auto Select Media Detection See-Through Reflective Sensor Select Label with Gaps Printer Setting Media Type Label with Marks Continuous Direct Thermal Printing Mode Thermat Transfer Tear-off Position 0-40 Apply Top of Form Cancel...
  • Page 27 Printer Setting and Control Buzzer None Cutter Optional Setting Label Dispenser Applicator Smart Backfeed 4800 bps 9600 bps 19200 bps Baud Rate 38400 bps 57600 bps 115200 bps Serial Port Setting Parity Even Device 7 bits Data bits 8 bits 1 bits Stop bits 2 bits...
  • Page 28 Printer Setting and Control Status of LCD Interface When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen. You can only print when you see the “Ready“ status. BP1200 V2.0000 Test Main Wizard If there is any printers error, the LCD screen will display the error screen to show the type of error.
  • Page 29 Printer Setting and Control Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally. Here is how you run the label size calibration and self test.
  • Page 30 Printer Setting and Control Label Calibration Button A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels.
  • Page 31 Printer Setting and Control Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the error alerts. OPERATION TOUCH PANEL FEED BUTTON POWER BUTTON...
  • Page 32 Printer Setting and Control Satus Beeps Description Solution Operation Panel Status Make sure that the label sensor is positioned correctly. If the No paper is sensor still does not detected. detect the paper, run the auto- detection function again. Replace the label Paper is finished.
  • Page 33 Printer Setting and Control USB Host Definition : USB Host port supports either device:USB memory stick, keyboard or scanner. Purpose USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command files downloading.
  • Page 34 Printer Setting and Control USB Keyboard When plug-in an USB keyboard to the printer, LCD touch panel will display “Enter Standalone”, press the “Y” key on keyboard to entering to the dialog for “Keyboard Mode” operation. Here have six sub-dialogs “Recall Label” “Country Code” “Code Page” “Clock Setting” “Database Setting” “Label Edit”...
  • Page 35: Netsetting For Ethernet 031

    NetSetting for Ethernet Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps.
  • Page 36: The Interface Of Netsetting 032

    Click the magnifier icon to search the printers which are connected via Ethernet port in you network environment. Once a connected Godex printer is detected, it will be listed on the start page. There are six tabs on the top of interface which can configure different types of network settings. But for the data security reason, you need correct password to enter the configuration pages.
  • Page 37 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP. You can press “Set”...
  • Page 38 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab. You can press “Set”...
  • Page 39 NetSetting for Ethernet Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set”...
  • Page 40 NetSetting for Ethernet Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
  • Page 41 NetSetting for Ethernet User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer. For some commands that will return response message, the message will be displayed in "Output Message" window. You can press “Send Command”...
  • Page 42 NetSetting for Ethernet Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button. The printer firmware then can be updated remotely.
  • Page 43: Accessories 039

    Accessories Accessories Preparation Steps Before installing the optional modules, please make some preparations as follows. Turn off the printer : Remember to switch off the printer before installing any module. Open the printer cover Place the printer on a flat surface and open the printer cove **** Remember to switch off the printer before installing the cutter.
  • Page 44: Installing The Cutter 040

    Accessories Installing the Cutter The Overview of the Cutter 1.Cutter module 2. Screw Unscrew the screw marked in the illustration on the front of the printer, which secures the lower cover plate. Remove lower cover plate to the a little bit right then can get out.
  • Page 45 Accessories Connect the cutter cable connector to the cutter jack on the printer. Be sure the cutter module insert to printer properly. (see red arrow)
  • Page 46 Accessories Secure the cutter module on the printer housing using the screws. Finish the cutter module installed. Now load the label roll into the printer and close the printer cover. **** Check whether the cutter function is enabled in the printer. **** Labels or paper should be at least 30 mm high.
  • Page 47: Option Rewind Ribbon Hub Removing Ribbon 043

    Accessories 5.2 Option Rewind Ribbon Hub Removing Ribbon Use tool to cut off the ribbon.
  • Page 48 Accessories Pull open the knob, ribbon could be easy to remove.
  • Page 49: Maintenance And Adjustment 045

    Maintenance and Adjustment Installing / removing the print head module Open the printer cover. using a screwdriver or a coin, loosen the screw to take out the TPH module. Turn the print head counterclockwise to a top right position Hold the print head module , pull out the TPH cable smoothly.
  • Page 50: Adjusting The Print Line 046

    Maintenance and Adjustment Adjusting the print line Open the printer cover. using a screwdriver or a coin to loosen the screw Turn the print head counterclockwise to a top right position If no improvement is visible, turn the indicator board screws(A) clockwise or counterclockwise as far as possible and be sure to align with the indicator board and indicator line.
  • Page 51: Adjusting Ribbon Tension 047

    Maintenance and Adjustment Adjusting ribbon tension You can adjust the ribbon tension by turning the ribbon shaft knob (see illustration) clockwise or counterclockwise. There are 4 possible settings, which is marked on the ribbon supply hub. # 1 : Tension is the highest # 4 : Tension is the lowest If the tension is so low that the ribbon does not move forward, you need to reduce the tension of the ribbon supply hub.
  • Page 52: Cleaning The Thermal Print Head 048

    Maintenance and Adjustment Cleaning the thermal print head Dirt on the print head or ribbon may result in inadequate print quality (there are only partial images on the label). The printer cover should therefore be kept closed when possible. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.
  • Page 53: Adjusting The Balance And Print Head Tension 049

    Maintenance and Adjustment Adjusting the balance and print head tension Open the printer cover. using a screwdriver or a coin to loosen the screw When using a variety of label stock and ribbons, the ink may not be evenly distributed. If there is no printed image on one side of the paper , or the ribbon wrinkles, the print head pressure must be readjusted using the TPH spring boxes.
  • Page 54: Ribbon Shield Settings 050

    Maintenance and Adjustment Ribbon shield settings The use of different ribbon materials may cause wrinkling of the ribbon, which in turn affects the print result as illustrated by the examples in (a) and (b). To change the print quality, you can adjust the ribbon shield screws. If your print result looks like the example in (a), you need to turn ribbon shield screw clockwise.
  • Page 55: Cutter Settings 051

    Maintenance and Adjustment Cutter settings Switch off the printer before removing the CUTTER. (remove or install cutter refer to ‘’accessories’’ in Section 5) Unscrew the screw at the bottom of cutter . Remove the cutter cover. Clean and remove jammed paper. Reinstall CUTTER back onto printer.
  • Page 56 Maintenance and Adjustment Troubleshooting Problem Solution Check the power supply. The printer is switched on but the LED does not light up. Please see the Section 2.4 Check the software settings (driver settings) or command codes. Look for the error alert in the table in Section 3.3. Error Alerts. The LED lights up red and printing is interrupted.
  • Page 57: Appendix

    USER MANUAL APPENDIX PRODUCT SPECIFICATIONS BP1200i BP1300i BP1600i 32 bit RISC CPU MAC , Linux , Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1 Win CE , .NET , Windows Mobile, Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1 / Android TTF Fonts TTF fonts 16x16, 24x24.
  • Page 58 ** Minimum print height and maximum print speed specification compliance can be dependent on non variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non minimum print height and maximum print speed capability.
  • Page 59 USER MANUAL APPENDIX INTERFACE Parallel port Handshaking : DSTB is sent to the printer, BUSY to the host computer Interface : Parallel cable compatible with IBM computers cable Pinout : See below Pin No. Function Transmitter /Strobe Computer / printer Data 0-7 Computer /Acknowledge...
  • Page 60 USER MANUAL APPENDIX INTERFACE Computer Connector : Type A Pin NO. Function VBUS Connector Type : Type B Pin NO. Function VBUS PIN NO. FUNCTION PIN NO. FUNCTION +5V,max 500mA START_PNT SLEW_LABEL PAUSE REPRINT +24V,max 1.5A RIBBON_LOW SERV_REQ END_PRINT MEDIA_OUT RIBBON_OUT DATA_READY OPT_FAULT...

This manual is also suitable for:

Bp1200iBp1300iBp1600i

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