Godex RT700 Series Service Manual
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Godex RT700 Series Service Manual

Godex RT700 Series Service Manual

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Service Manual
: RT700 Series Service Manual
Version
: Rev. C
Issue Date
: 2020.04.16
RT700 Series
Service Manual

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Summary of Contents for Godex RT700 Series

  • Page 1 RT700 Series Service Manual Service Manual : RT700 Series Service Manual Version : Rev. C Issue Date : 2020.04.16...

  • Page 2: Table Of Contents

    1. Basic Structure .................................. 1 1.1.1 External (For RT700i/RT700iW) ..........................1 1.1.2 External (For RT700、 RT700x、RT700w) ....................... 2 1.1.3 External (For RT700i+) ............................. 3 ......................................3 1.2 Internal ..................................4 2. Spare Parts List .................................. 5 2-1- Main & Mechanism ..............................5 3.
  • Page 3 3-10 Reflective Sensor Module ............................34 3-10-1 Disassemble Sensor Module ..........................34 3-10-2 Assemble Reflective Sensor Module ........................35 3-11 Switching Power Adapter (021-70i005-000) ......................36 3-12 Print Frame Hook (021-R70005-000) ........................37 3-13 Main Frame Hook (021-R70008-000)........................38 3-14 Label Holder (021-R70009-000) ..........................39 3-15 One Way Clutch Holder Module (021-R70010-000) ....................

  • Page 4: Basic Structure

    1. Basic Structure 1.1.1 External (For RT700i/RT700iW) ➢ Front View PRINTER COVER LCD SCREEN OPERATION PANEL FEED BUTTON DIRECTION KEY POWER BUTTON FRONT COVER COVER RELEASE CATCHES ➢ Rear View FAN-FOLD LABEL INSERT USB HOST ETHERNET PORT POWER JACK SERIAL PORT USB PORT POWER JACK...

  • Page 5: External (For Rt700、 Rt700X、Rt700W)

    1.1.2 External (For RT700、 RT700x、RT700w) PRINTER COVER LED INDICATOR OPERATION PANEL FEED BUTTON POWER BUTTON FRONT COVER COVER RELEASE CATCHES RT700 FAN-FOLD LABEL INSERT ETHERNET PORT CALIBRATION BUTTON SERIAL PORT USB PORT POWER JACK...

  • Page 6: External (For Rt700I+)

    1.1.3 External (For RT700i+) ➢ Front View PRINTER COVER LCD SCREEN OPERATION PANEL FEED BUTTON DIRECTION KEY POWER BUTTON FRONT COVER COVER RELEASE CATCHES ➢ Rear View...

  • Page 7: Internal

    1.2 Internal The Internal View of Printer LABEL SUPPLY HUB (Set of 2) LABEL GUIDE LABEL SUPPLY HUB (Set of 2) RELEASE CATCH LABEL SENSOR MODULE RELEASE CATCH (Set GUIDE TRACK of 2) PLATEN MODULE PLATEN PLATEN LOCKERS RIBBON REWIND MECHANISM RIBBON WINDOW COVER NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL...

  • Page 8: Spare Parts List

    2. Spare Parts List 2-1- Main & Mechanism RT-700i+ RT-700i+...
  • Page 9 Code Material Code Product Name Quantity Remarks 160-000227-000 51-2468-00,RIBBON SENSOR BOARD ASS'Y,Mach 5 RT700i/RT700iW/ 160-000243-004 LCD BOARD ASS'Y,RT200i RT700i+ RT700/RT700W 160-000256-001 FEED & SW BOARD ASS'Y,RT200 /RT700x 160-000259-000 SEE-THROUGH SENSOR BOARD ASS'Y,RT200,RT700 160-000260-001 BLACK MARK SENSOR BOARD ASS'Y,RT200,RT700 160-000257-003 MAIN BOARD ASS'Y,USB+LAN+RS232,RT700 RT700 160-000257-013 MAIN BOARD ASS'Y,USB+LAN+RS232+USBH,RT700i...
  • Page 10 Code Material Code Product Name Quantity Remarks 700-084500-011 Top Cover,RT700 700-084600-021 Print frame shelf,RT700 700-084700-031 Main Frame Base,RT700 RT700/RT700i/RT 700-084800-001 Bottom Case,RT700 700x 700-084900-001 Ribbon Window Cover,RT700 RT700/RT700W/R 700-085000-001 Window,RT700 T700x RT700i/RT700iW/ 700-085100-011 Window LCD,RT700 RT700i+ 700-085200-001 Bottom Front Panel,RT700 700-085300-011 Main Frame Cover,RT700 700-085400-001...
  • Page 11 750-035700-000 Spring,Ribbon Rewind,#17-3175-01,D22.5*D0.8*6N Spring,Label Roll Holder 750-036000-000 Extend,#17-3180-01,D6.0*D0.5*60L 750-036200-000 Spring,Dancer,#17-3182-01,D7.0*D0.8*3N Compress Spring,ribbon 750-036500-000 Supply,#17-3184-01,D8.5*D1.2*10.2L*4N 755-010500-010 Overlay Label,GoDEX,No model name RT700/ RT700w RT700i/RT700iW/ 755-010800-010 Overlay Label(LCD),GoDEX,No model name RT700i+ 760-000200-001 RUBBER FOOT,#1-092207-00 & #17-3195-01 760-006400-002 SPRING PIN,Φ2.5*16L,#17-3194-01 760-006700-002 ONE WAY CLUTCH,#17-3191-01...
  • Page 12 Code Material Code Product Name Quantity Remarks RT700i/RT700iW/ 765-130064-142 MACHINE SCREW,P,NI,M3*6,SPW ONLY,#10-3173-01 RT700i+ RT700x 用量為 4 765-130084-141 MACHINE SCREW,P,NI,M3*8,SPW/FWΦ8,#10-3174-01 765-220104-245 TAPPING SCREW,P,BK,2.0*10,TAP III 765-226064-108 TAPPING SCREW,P,NI,Φ6FW,Φ2.6*6,TAP III 765-230054-245 TAPPING SCREW,P,BK,3*5,TAP III,#10-3177-01 TAPPING SCREW,P,NI(FW)Φ3*8,TAP 765-230084-108 III,#1-092430-00,#10-3179-01 765-230087-445 TAPPING SCREW,F,ZN,3*8,TAP III,#10-3180-01 775-230816-053 GRAPHITE WASHER,Φ8.1*Φ16*0.5t/mm,#10-3182-01 775-620307-063 E-RING,Φ3.0*Φ7.0*0.6t/mm,#1-092406-00,#10-3183-01...
  • Page 13 Code Material Code Product Name Quantity Remarks RT700w/RT700iW/ 700-106200-011 Bottom Base Cover,RT860i RT700i+ 755-012800-000 GoDEX Overlay Label,RT700x RT700x...

  • Page 14: Method Of Disassembly And Assembly

    3. Method of Disassembly and Assembly (For your own safety, please turn off the power, while installing/removing the parts.) Top Cover 3-1-1 Disassemble Top Cover Step 1. Open the top cover Press the buttons of on the both sides of the printer (arrow 1), and then open the top cover in the direction of arrow 2.

  • Page 15: Assemble Top Cover

    3-1-2 Assemble Top Cover Step 1. Assemble Top Cover Assemble Top Cover in the direction of the arrow. Step 2. Close the ribbon window cover Tighten the screws (see red circles 1&2) and insert the latches(see red circles 3&4) on the both sides of the top cover into the machine.

  • Page 16: Base

    3-2 Base 3-2-1 Disassemble the Base Step 1. Remove the front panel Push the latches (see red cycles) on the both sides of the platen upwards and remove the front panel in the direction of the arrow as the figure below indicates. Step 2.

  • Page 17: Assemble The Base

    3-2-2 Assemble the Base Step 1. Assemble the Base Assemble the Base into the printer in the direction of the arrow and tighten the screws (see red circles) Step 2 Assemble the front panel Push the latches (see red circles) on the both sides of the platen outwards and assemble the front panel into the machine (see figure 3).

  • Page 18: Tph Module

    3-3 TPH Module (021-70i004-000,200 dpi,for RT700i/RT700iW/RT700x/RT700i+ 021-G50007-000,200 dpi,for RT700 021-G53007-000,300 dpi for RT730/T730i/RT730iW/RT730x/RT700i+) 3-3-1 Disassemble TPH Module Step 1. Remove the TPH module Remove the TPH module as the arrows below indicate. Push it upwards Push it forwards Step 2. Remove the TPH cover Press the latches on the both sides of the cover inwards (figure 1) and push the cover backwards (figure2).
  • Page 19 Step 3. Remove the see-through sensor Push the latches on the both sides of the see-through sensor outwards (figure1) and remove the sensor in the direction of the arrow (figure2). Step 4. Remove TPH Remove the screws (see red circles 1&2) and disconnect the cable of TPH from the mainboard (see red circle 3).

  • Page 20: Assemble Tph Module

    3-3-2 Assemble TPH Module Step 1. Connect the cable to main board Connect the cable of TPH to the main board as the figure below indicates Step 2. Assemble TPH Module Assemble TPH Module in the direction as the figure below indicates Step 3.
  • Page 21 Step 2. Assemble the see-through sensor Put the see-through sensor (red circle 1) into the TPH cover and engage it with latches (red circle 2&3) on both sides of TPH cover. Step 5. Assemble the TPH cover Engage the latches of the cover into the bracket as the figure below indicates back front Step 6.

  • Page 22: Platen Module (021-R70004-000)

    3-4 Platen Module (021-R70004-000) 3-4-1 Disassemble Platen Module Step 1. Push the latches upwards Push the latches on the both sides of platen upwards as the figure below indicates Step 2. Remove platen module Remove platen module in the direction of the arrow...

  • Page 23: Assemble Platen Module

    3-4-2 Assemble Platen Module Step 1. Assemble platen module Assemble platen module into machine in the direction of the arrow Step 2. Press the latches downwards Press the latches on the both sides of platen downwards as the figure below indicates...

  • Page 24: Motor Module (021-R70003-000 For Rt700、 021-70I003-000 For Rt700I/Rt700Iw/Rt700X/Rt700I+)

    3-5 Motor Module (021-R70003-000 for RT700、 021-70i003-000 for RT700i/RT700iW/RT700x/RT700i+) 3-5-1 Disassemble Motor Module Step 1. Remove the screws Remove the screws (see red circles). Step 2. Remove motor module Remove motor module in the direction of the arrow...

  • Page 25: Assemble Motor Module

    3-5-2 Assemble Motor Module Step 1. Assemble Motor Module Assemble motor module into the area in which red circle indicates Step 2. Tighten the screws Tighten the screws (red circles)

  • Page 26: Label Sensor

    3-6 Label Sensor 3-6-1 Disassemble Label Guide Step 1. Disassemble Transmission Gear Module Untighten the screws on the gear (red circle marked), and remove the gear(1) and the spring(2) to disassemble the transmission gear module. Step 2. Disassemble Label Guide Push the left side of the label guide to the right(1), and pull up the label guide to disassemble the label guide.

  • Page 27: Assemble Label Guide

    3-6-2 Assemble Label Guide Step 1. Assemble Label Guide (Left) Please follow the instruction as the diagram illustrate below to assemble the label guide . Step 2. Assemble Label Guide ( Right) Just like the left side. The only difference is pressing the red marked button is required to assemble the right label guide.
  • Page 28 Step 3. Assemble Transmission Gear Place the contact gear (2) at the red circle 3 location to lock the transmission module. Step 4. Assemble Tension Spring Attach two end of the spring onto the hook of the base and the bottom hook of the left label guide as the diagram shown below.

  • Page 29: Mainboard Module

    3-7 Mainboard Module (021-70i001-000/021-70i001-490 for RT700i, 021-R70002-000 for RT700, 021-R70007-000 for RT700x, 021-823002-000 for RT700iW 021-70i001-00P for RT700i+) 3-7-1 Disassemble Mainboard Module Step 1. Untighten Screws Untighten the screws on the mainboard (red circle marked ) Step 2. Disassemble Mainboard Module...

  • Page 30: Assemble Mainboard Module

    3-7-2 Assemble Mainboard Module (Note: Please take a closer look at chapter 5 to see further information of the precise map of the mainboard connectors.) Step 1. Assemble Mainboard Module Please place the mainboard on the marked areain the diagram and match the tenon(red circle 1) to the base mortise(red circle 2) carefully.

  • Page 31: Label Path Plate

    3-8 Label Path Plate 3-8-1 Disassemble Label Path Plate Step 1. Untighten Screws Untighten the screws (red circle marked), and push the label path plate to the left as the diagram shown. Step 2. Complete Disassemble label path plate as the diagram shown below.

  • Page 32: Assemble Label Path Plate

    3-8-2 Assemble Label Path Plate Step 1. Assemble Label Path Plate Please insert the spring(1) which locates on the right side of the label path plate into the mortise (3), and then place the right tenon(2) into the other mortise(4). Step 2.

  • Page 33: Print Frame

    3-9 Print Frame 3-9-1 Disassemble Print Frame Step 1. Disassemble Print Frame Remove the E-ring from the pin(1) to be able to disassemble the pin.(2,3) Step 2. Disassemble Damper Module Untighten the red marked screw to remove the damper module.
  • Page 34 Step 3. Disassemble Print Frame Push out the damper(1,2) as the diagram shown below to remove the print frame. Step 2. Complete...

  • Page 35: Assemble Print Frame

    3-9-2 Assemble Print Frame Step 1. Assemble Print Frame Please assemble the print frame as the diagram shown below. Step 2. Place the Damper into the Mortise Bend the damper slightly outward(1,2) to make it easier to fit the mortise.
  • Page 36 Step 3. Assemble Damper Module Place the damper holder on the base (1,2), and squeeze the spring into the damper holder (3), then install the damper holder plate on the side(4) with screws(5). Step 4. Assemble Print Frame Insert the pin through print frame and the printer base and complete the process by locking E-ring on the sides.

  • Page 37: Reflective Sensor Module

    3-10 Reflective Sensor Module 3-10-1 Disassemble Sensor Module Step 1. Disassemble Sensor Module Press on the bottom part of the sensor case inward to remove the sensor adjustor Step 2. Complete...

  • Page 38: Assemble Reflective Sensor Module

    3-10-2 Assemble Reflective Sensor Module Step 1. Assemble Reflective Sensor Module Place the sensor in the marked mortise (1). Step 2. Complete After installing the sensor, lock the sensor case lock to complete the process as the diagram shown below . (Note: While installing the sensor case, two sides must be perfectly match to the sides and the tenon must face upward (3))

  • Page 39: Switching Power Adapter (021-70I005-000)

    3-11 Switching Power Adapter (021-70i005-000)

  • Page 40: Print Frame Hook (021-R70005-000)

    3-12 Print Frame Hook (021-R70005-000)

  • Page 41: Main Frame Hook (021-R70008-000)

    3-13 Main Frame Hook (021-R70008-000)

  • Page 42: Label Holder (021-R70009-000)

    3-14 Label Holder (021-R70009-000)

  • Page 43: One Way Clutch Holder Module (021-R70010-000)

    3-15 One Way Clutch Holder Module (021-R70010-000)

  • Page 44: Peeler Module (031-R70001-000)

    3-16 Peeler Module (031-R70001-000)

  • Page 45: 4" Cutter Module (Rgg120-Ve Whole Cut) (031-R70002-001)

    3-17 4” Cutter Module (RGG120-VE Whole Cut) (031-R70002-001)

  • Page 46: Wireless Bluetooth Module (Metal Cover) ( 031-70I001-001)

    3-18 Wireless Bluetooth Module (Metal Cover) ( 031-70i001-001)

  • Page 47: Spare Parts List

    RT700 Mainboard Module Spare Parts (Programmed FW) USB LAN RS232 RT700x Mainboard Module Spare Parts (Programmed FW) USB LAN 021-R70007-000 RS232 USBH 021-823002-000 MAIN BOARD PCBA PARTS,GoDEX,RT823i/RT833i/RT700iW/RT730iW 021-70i001-00P MAIN BOARD PCBA PARTS,RT700i+,USB,LAN,RS232,USBHx3,BT 021-70i005-000 RT700i Switching Power Adapter Spare Parts 021-R70005-000...

  • Page 48: Mainboard Connector Position

    4 Mainboard Connector Position 4-1 Mainboard Connector Position RT700x/RT700i Model Content Content Calibration Button Reflective Sensor Power Input Micro Switch USB Port RS-232 Port See-Through Sensor Ethernet Grounding Wire External USB Port RTC Battery LCD/LED Wireless/Bluetooth Ribbon Sensor Peeler Motor Cutter...

  • Page 49: Definition Of Pin

    4-2 Definition of Pin...

  • Page 50: Download Tool

    5. Download Tool (Please switch on the power and plug in the cable before downloading.) Download Tool is used for downloading firmware, True Type Font and Font Code Table. To use the Download Tool, please open the folder that Download Tool is stored. The folder should include two files as shown in Figure 1: (Figure 1) Click icon to start the Download Tool program.
  • Page 51 Select the connection port that is being used to connect the printer (refer to Figure 3). (*Note: When using COM port as connection port, please set the printer’s Baud rate to 115200.) (Figure 3) Click “Download Firmware” button, the program would ask to specify the location that the firmware file is stored. Select the firmware file (the extension name is “.bin”) and click “Open”.
  • Page 52 When the progress bar shows “100%”, the firmware download is complete. Please wait for printer to complete the reset procedure. The printer would turn to “Ready to printer” status after resetting. The printer will reboot after the progress bar shows “100%”, the Firmware is completely downloaded.

  • Page 53: Troubleshooting

    6. Troubleshooting Problem Solution ◆ The printer is switched on but the LEDs do not Check the power supply. light up. ◆ The LED lights up red (ERROR) and printing is Check whether is an error in the software settings or the print interrupted.

  • Page 54: Contact Us

    7. Contact us 科誠股份有限公司 (America) (台灣) 電話: (02) 2225-8580 Phone: +1 805 987 5100 傳真: (02) 2225-8481 Toll free : +1 888 987 8878 客戶服務與業務連絡: infoGT@godexintl.com Email: infoGA@godexintl.com 技術支援: techGT@godexintl.com Email (Technical Support): 地址: 新北市 235 中和區建康路 168 號 13 樓 techsupportGA@godexintl.com Address: 4023 Camino Ranchero, STE A, Camarillo, CA 93012...

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