Godex ZX1000i Series User Manual
  1. Manuals
  2. Brands
  3. Godex Manuals
  4. Label Maker
  5. ZX1000i Series
  6. User manual

Godex ZX1000i Series User Manual

Thermal label printer
Hide thumbs Also See for ZX1000i Series:
Table of Contents

Advertisement

Quick Links

User Manual
: ZX1000i series
Version
: Rev. 1.5
Issue Date
: 2019.11.12
P/N
: 920-015111-00
ZX1000i Series
THERMAL LABEL PRINTER
USER MANUAL

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ZX1000i Series and is the answer not in the manual?

Questions and answers

Related Manuals for Godex ZX1000i Series

Summary of Contents for Godex ZX1000i Series

  • Page 1 ZX1000i Series THERMAL LABEL PRINTER USER MANUAL User Manual : ZX1000i series Version : Rev. 1.5 Issue Date : 2019.11.12 : 920-015111-00...

  • Page 2: Table Of Contents

    USER MANUAL CONTENTS Barcode Printer Box Content Getting to Know Your Printer Printer Setup Loading the label roll Loading & Removing the Ribbon Connecting the Printer to the Host Computer Installing Printer Driver and GoLabel with Super Wizard CD Printer Setting and Control Operation Panel LCD Interface Introduction LCD Interface Function...
  • Page 3 USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4 USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. Keep the equipment away from humidity. Before you connect the equipment to the power outlet, please check the voltage of the power source. Make sure the printer is off before plugging the power connector into the power jack.

  • Page 5: Barcode Printer

    Barcode Printer Box Content Please check that all of the following items are included with your printer. ZX1200i / ZX1300i / ZX1600i Barcode Printer  Label Stock USB Cable Quick Guide    Ribbon Power Adapter   Power Cord ...

  • Page 6: Getting To Know Your Printer

    Barcode Printer Getting to Know Your Printer Device Overview Front View  Stylus Pen PRINTER COVER TOUCH PANEL VIEWING WINDOW POWER BUTTON FEED BUTTON LOWER COVER PLATE USB HOST Rear View  Feed slot for continuous labels Calibration button Ethernet port Serial port (DB-9) Applicator Interface(OPTION) USB port...
  • Page 7 Barcode Printer The Internal View of Printer RFID module RFID module Ribbon rewind hub Ribbon supply hub Print mechanism Platen roller Release lever for print head Paper guide Label tension guide Label roll guide Label supply hub Adjustable Sensor Paper guide...

  • Page 8: Printer Setup

    Printer Setup Loading the label roll This printer supports the following printing methods: Thermal transfer printing (TTP)：Requires a ribbon for transferring a printed image to a medium. Direct thermal printing (DTP)：Does not require a ribbon, only thermal paper. Please check which printing method you are using and alter the settings accordingly in the printer driver, printer menu, and/or software.
  • Page 9 Printer Setup Now slide the label roll guide forward and fold it down Place the label roll on the label supply hub , pushing it right up to the printer housing. (Do not apply too much pressure to avoid damaging the label stock.) Note * When moving the label roll guide, hold it only by the end that is attached to the bracket, not by its top.
  • Page 10 Printer Setup Load the label roll into the printer as shown in the illustration. Pass it through the printer as indicated by the red arrows. Pass the label stock through the Adjustable Sensor and up to the tear-off plate. Note * Remember to set the movable sensor to gap, black mark, or tag hole by changing the position of the sensor with the adjustment wheel.
  • Page 11 Printer Setup 2. Return the print head release lever to its original position. 1. The labels pass between the wall of the printer housing and the adjustable paper guide. Then close the printer cover.

  • Page 12: Loading & Removing The Ribbon 008

    Printer Setup Loading & Removing the Ribbon Loading Ribbon Place the printer on a flat surface and open the printer cover Place a new ribbon on the ribbon supply hub. The two illustrations as below show you how to install the ribbon depending on the ribbon type (ink side in or out). Ink side out Ink side in...
  • Page 13 Printer Setup Pass the ribbon under the print head and back up on the other side. Attach it to the empty ribbon core. Note * Do not pass the ribbon under the sensor.

  • Page 14: Connecting The Printer To The Host Computer 010

    Printer Setup Connecting the Printer to the Host Computer Please make sure that the printer is switched off. Connect the power cord to the AC adapter and connect the adapter to the printer. Connect the USB cable to the printer and host computer. Switch on the printer.
  • Page 15 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on. Make sure that is done and then click “Next”. The next screen you will see to choose ‘’Download the latest version from GoDEX server’’ or ‘’Install from this product disc.
  • Page 16 Printer Setup As the printer driver and GoLabel are installing, a screen will display a progress bar. Once the installation is complete, you can start to make and print labels with GoLabel or through the printer driver. As the optional steps, you can also print a test label or register your printer during the “Standard Installation” procedure.
  • Page 17 Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure. Select "Install printer drivers". Specify your printer model. Godex ZX1200i...
  • Page 18 Printer Setup Specify the port used to connect the printer to the host computer. Enter a printer name and assign the appropriate rights. Godex ZX1200i Godex ZX1200i Once the installation is complete, a summary of the printer settings is displayed.
  • Page 19 Printer Setup Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. Godex ZX1200i Godex ZX1200i...

  • Page 20: Printer Setting And Control 016

    Printer Setting and Control Operation Panel OPERATION TOUCH PANEL TOUCH PANEL FEED BUTTON POWER BUTTON POWER Button Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print” status, the LCD screen should display the message “READY“ on the screen. When printer is turned on, hold and press down the POWER button for 3 second will turn the printer off.

  • Page 21: Lcd Interface Introduction 017

    Printer Setting and Control LCD Interface Introduction Getting Started Press the POWER button to turn on the printer, and the START UP SCREEN appears. Power on If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen. Use touch gestures to get around the Home screen and other screen for setting.
  • Page 22 Printer Setting and Control On the Ready Page, three function mode for setting. You can make various setting functions in FUNCTIONAL MODE. Main ZX1200 V2.0000 Tap‘’Main ‘’-- Printer Codepage Setting Language Screen could show more detail of‘’ Main‘’ Label Printer Device Setting Control...
  • Page 23 Printer Setting and Control Main Printer Settings Darkness finish setting tap Printer back to main page if Speed Codepage Setting Language do not save, tap system would not save Sensor Auto Select Select any changes. Label Printer Device Setting Control Media Continuous Type...
  • Page 24 Printer Setting and Control Keyboard Mode When plug-in an USB keyboard to the printer, LCD touch panel will display “Enter Standalone”, press the “Y” key on keyboard to entering to the dialog for “Keyboard Mode” operation. Keyboard Mode ZX1200 V2.0000 Recall Country Codepage...
  • Page 25 Printer Setting and Control From the Recall Label Page the touch panel shown on all labels. Recall Label Recall Label The Data processing time will be extend as long as the labels increase. 001/002 0° 0° FORM NAME LABEL-1 ZX1230i Tap up to choose labels.

  • Page 26: Lcd Interface Function 022

    Printer Setting and Control LCD Interface Function Main Page Main Printer Codepage Setting Language Label Printer Device Setting Control Recall Dump Label Mode Setting items for printer, ex. Printing speed, darkness.Also includes a Printing Wizard for your ease of printing. More than 10 languages for printer setting It consists of a table of values that describes the character set for a particular language Setting items for printing label, ex.
  • Page 27 Printer Setting and Control Device Page Device Device Option Programing Buzzer Setting Language Serial Port Setting Setting Setting Clock Setting Setting off or on for buzzer Setting items for options, ex. Cutter, Label Dispenser, Applicator Setting Programing Language. Auto/EZPL/GEPL/GZPL/GDPL Setting items for Serial Port, ex. Baud Rate, Parity, Data Bits, Stop Bits. Setting items for LAN, ex.
  • Page 28 Printer Setting and Control Setting Items in Setting Mode Darkness 0-19 Speed Auto Select Media Detection See-Through Reflective Sensor Select Label with Gaps Printer Setting Media Type Label with Marks Continuous Direct Thermal Printing Mode Thermat Transfer Tear-off Position 0-40 Apply Top of Form Cancel...
  • Page 29 Printer Setting and Control Buzzer None Cutter Optional Setting Label Dispenser Applicator Programing Language Auto/EZPL/GEPL/GZPL/GDPL 4800 bps 9600 bps 19200 bps Baud Rate 38400 bps 57600 bps 115200 bps Serial Port Setting Parity Even Device 7 bits Data bits 8 bits 1 bits Stop bits 2 bits...
  • Page 30 Printer Setting and Control Status of LCD Interface When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen. You can only print when you see the “Ready“ status. ZX1200 V2.0000 Test Main Wizard If there is any printers error, the LCD screen will display the error screen to show the type of error.

  • Page 31: Label Calibration And Self-Test 027

    Printer Setting and Control Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally. Here is how you run the label size calibration and self test.
  • Page 32 Printer Setting and Control Label Calibration Button A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels.

  • Page 33: Error Alerts 029

    Printer Setting and Control Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the error alerts. OPERATION TOUCH PANEL LCD TOUCH PANEL FEED BUTTON...
  • Page 34 Printer Setting and Control Satus Beeps Description Solution Operation Panel Status Make sure that the label sensor is positioned correctly. If the No paper is sensor still does not detected. detect the paper, run the auto- detection function again. Replace the label Paper is finished.
  • Page 35 USB memory stick : It supports hot-plugging function; printer will create a Folder ‘’\LABELDIR’’ and switch ‘’User Flash’’  to ‘’ Extended Memory‘’ automatically while user plugs an USB memory stick into a GoDEX printer. Connect the USB Stick plugged -in printer to PC via USB Device or Ethernet port and run ‘’GoLabel’’ software to ...
  • Page 36 LCD touch panel and wait for data input. The USB Host port on GoDEX printer is without ‘’HUB’’ function. The USB Memory Stick supports with ‘’FAT32’’Disk Format and up to 32GB only. The certified venders are Transcend, Apacer, Patriot, Consair and Kingston.

  • Page 37: Netsetting For Ethernet 033

    NetSetting for Ethernet Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps.

  • Page 38: The Interface Of Netsetting 034

    PC. ZX1200i Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment. Once a connected Godex printer is detected, it will be listed on the start page.
  • Page 39 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP. You can press “Set”...
  • Page 40 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab. You can press “Set”...
  • Page 41 NetSetting for Ethernet Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set”...
  • Page 42 NetSetting for Ethernet Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. ZX1200i You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
  • Page 43 NetSetting for Ethernet User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer. For some commands that will return response message, the message will be displayed in "Output Message" window. You can press “Send Command”...
  • Page 44 NetSetting for Ethernet Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button. The printer firmware then can be updated remotely.

  • Page 45: Accessories 041

    Accessories Accessories Preparation Steps Before installing the optional modules, please make some preparations as follows. Turn off the printer : Remember to switch off the printer before installing any module. Open the printer cover Place the printer on a flat surface and open the printer cove **** Remember to switch off the printer before installing the cutter.

  • Page 46: Installing The Cutter 042

    Accessories Installing the Cutter The Overview of the Cutter 1.Cutter module 2. Screw Unscrew the screw marked in the illustration on the front of the printer, which secures the lower cover plate. Remove lower cover plate to the a little bit right then can get out.
  • Page 47 Accessories Connect the cutter cable connector to the cutter jack on the printer. Be sure the cutter module insert to printer properly. (see red arrow)
  • Page 48 Accessories Secure the cutter module on the printer housing using the screws. Finish the cutter module installed. Now load the label roll into the printer and close the printer cover. **** Check whether the cutter function is enabled in the printer. **** Labels or paper should be at least 30 mm high.

  • Page 49: Maintenance And Adjustment 045

    Maintenance and Adjustment Installing / removing the print head module Open the printer cover. using a screwdriver or a coin, loosen the screw to take out the TPH module. Turn the print head counterclockwise to a top right position Hold the print head module , pull out the TPH cable smoothly.

  • Page 50: Adjusting The Print Line 046

    Maintenance and Adjustment Adjusting the print line Open the printer cover. using a screwdriver or a coin to loosen the screw Turn the print head counterclockwise to a top right position If no improvement is visible, turn the indicator board screws(A) clockwise or counterclockwise as far as possible and be sure to align with the indicator board and indicator line.

  • Page 51: Adjusting Ribbon Tension 047

    Maintenance and Adjustment Adjusting ribbon tension You can adjust the ribbon tension by turning the ribbon shaft knob (see illustration) clockwise or counterclockwise. There are 4 possible settings, which is marked on the ribbon supply hub. # 1 : Tension is the highest # 4 : Tension is the lowest If the tension is so low that the ribbon does not move forward, you need to reduce the tension of the ribbon supply hub.

  • Page 52: Cleaning The Thermal Print Head 048

    Maintenance and Adjustment Cleaning the thermal print head Dirt on the print head or ribbon may result in inadequate print quality (there are only partial images on the label). The printer cover should therefore be kept closed when possible. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.

  • Page 53: Adjusting The Balance And Print Head Tension 049

    Maintenance and Adjustment Adjusting the balance and print head tension Open the printer cover. using a screwdriver or a coin to loosen the screw When using a variety of label stock and ribbons, the ink may not be evenly distributed. If there is no printed image on one side of the paper , or the ribbon wrinkles, the print head pressure must be readjusted using the TPH spring boxes.

  • Page 54: Ribbon Shield Settings 050

    Maintenance and Adjustment Ribbon shield settings The use of different ribbon materials may cause wrinkling of the ribbon, which in turn affects the print result as illustrated by the examples in (a) and (b). To change the print quality, you can adjust the ribbon shield screws. If your print result looks like the example in (a), you need to turn ribbon shield screw counterclockwise.

  • Page 55: Cutter Settings 051

    Maintenance and Adjustment Cutter settings Switch off the printer before removing the CUTTER. (remove or install cutter refer to ‘’accessories’’ in Section 5) Unscrew the screw at the bottom of cutter . Remove the cutter cover. Clean and remove jammed paper. Reinstall CUTTER back onto printer.
  • Page 56 Maintenance and Adjustment Troubleshooting Problem Solution Check the power supply. ♦ The printer is switched on but the LED does not light up. Please see the Section 2.4 Check the software settings (driver settings) or command codes. ♦ ♦ Look for the error alert in the table in Section 3.3. Error Alerts. The LED lights up red and printing is interrupted.
  • Page 57 USER MANUAL APPENDIX PRODUCT SPECIFICATIONS 32 bit RISC CPU MAC , Linux , Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1 Win CE , .NET , Windows Mobile, Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1 / Android TTF Fonts TTF fonts 16x16, 24x24.
  • Page 58 Godex is pleased to test non minimum print height and maximum print speed capability. *** Due to ZX1000i Series WiFi module message communication through LAN port, please make sure WiFi module has been removed when you want to use LAN port.
  • Page 59 ZX1200i/ZX1300i/ZX1600i USER MANUAL APPENDIX INTERFACE Parallel port  Handshaking : DSTB is sent to the printer, BUSY to the host computer Interface : Parallel cable compatible with IBM computers cable Pinout : See below Pin No. Function Transmitter /Strobe Computer / printer Data 0-7 Computer /Acknowledge...
  • Page 60 ZX1200i/ZX1300i/ZX1600i USER MANUAL APPENDIX INTERFACE USB Port  Computer Connector : Type A Pin NO. Function VBUS Connector Type : Type B Pin NO. Function VBUS Ethernet (RJ-45)  PIN NO. FUNCTION Applicator  24VOUT VEXT...
  • Page 61 Parallel module or Applicator module installation diagram 並列傳輸模組或貼標機模組安裝圖示 Step 2. Step 3. Step 1. Applicatior module Parallel module...
  • Page 62 Click “Printer I/O Setup” than click “Port Active” Click “Printer I/O Setup” than click “Port Active” 選擇”連線裝置設定”頁面後按下”通訊埠開關”標 (Please go to the Godex official website to “Click ’’Advance’’ than click the icon ‘’Printer Control’’ 選擇要開啟的項目 “Click ’’Advance’’ than click the icon ‘’Printer 籤...
  • Page 63 剥纸器&背纸回收模组安装说明 Label Dispenser & Liner Rewind Module Installation 1. 开启右侧上盖 5. 取下左侧上盖 6. 插入轴承 7. 插入轴承 Open the right side cover Remove the left side cover Insert bearing Insert bearing 2. 取下最左边与最右边的螺丝 Remove leftmost and rightmost screws 3. 取下前饰板 Remove the front cover 4.
  • Page 64 USER MANUAL APPENDIX INTERFACE Bluetooth Module Installation 1.Remove the screws 2.Unattach the option cover 3.Unattach the connector 4. Insert Bluetooth Module 5. Plug the connector 6. Put the option cover back and screw it Appendix...
  • Page 65 USER MANUAL APPENDIX INTERFACE Wifi Module Installation 1.Remove the screws 2.Unattach the option cover 3.Unattach the connector 4. Install Wifi Module 5. Plug the connector 6. Put the option cover back and screw it Appendix...

  • Page 66: Appendix

    ZX1200i/ZX1300i/ZX1600i USER MANUAL Appendix Wi-Fi setting Steps for setting Wi-Fi module Step 1. Power off the printer. Step 2. Install the Wi-Fi module. Note : Methods for installing Wi-Fi module, please refer to Wi-Fi module installation. Step 3. Power on the printer and wait 15 seconds. The main manu will display gray Wi-Fi icon and it means that the Wi-Fi module is already detected by the printer, as the figure below indicates.
  • Page 67 ZX1200i/ZX1300i/ZX1600i USER MANUAL Appendix Wi-Fi setting Steps for setting Access Point ( D-Link) Step 1. Execute browser and log in the setting page of access point. Step 2. Click “WIRELESS SETUP”on the left side of the setting page(red circle 1) and enter into AP setting page. For the contents of setting, please refer to the figure below.
  • Page 68 ZX1200i/ZX1300i/ZX1600i USER MANUAL Appendix Wi-Fi setting Methods for setting Wi-Fi module How to execute Wi-Fi Tool Step 1. Execute GoLabel Version V1.12 Step 2. Select desired ZX1000i printer model, as the figure below indicates. Step 3. Click “Save”, as the figure below indicates. Step 4.
  • Page 69 ZX1200i/ZX1300i/ZX1600i USER MANUAL Appendix Wi-Fi setting How to set the corresponding items between Wi-Fi Tool and AP Step 1. Set Wi-Fi parameters, as the figure below indicates. Step 2. Click “Set Data”button after the parameters are completely set. Approx. 5 seconds later, the printer will automatically reboot. Step 3.
  • Page 70 ZX1200i/ZX1300i/ZX1600i USER MANUAL Appendix Wi-Fi setting Check whether the Wi-Fi connection is successfully created After 8~10 seconds, the Wi-Fi icon’s will change from gray to purple and it means that the Wi-Fi connection is successfully created, as the figures below indicate. ZX1000i VX.XXX ZX1000i VX.XXX Ready...
  • Page 71 ZX1200i/ZX1300i/ZX1600i USER MANUAL Appendix Wi-Fi setting How to create a connection between computer and printer via Wi-Fi Step 1. Execute GoLabel Version V1.12 Step 2. Select “Printer Setup” Step 3. Select “Printer Interface”and Click “LAN Port ”,and enter IP address, as the figure below indicates. Step 4.
  • Page 72 USER MANUAL APPENDIX Liner Rewind Operation Step 1. Open TPH rotary arm Check whether the rewinder knob is in closed position Step 2. Install the label roll Label Liner Step 4. Close TPH rotary arm and the printer is ready to print Rewind shaft Step 3.
  • Page 73 USER MANUAL APPENDIX Remove Liner Roll Step 1. Have the rewinder knob to straight position Step 2. Pull the Liner roll out Note * The rewind is applied to liner only, and do not use it with other printed labels. * If any adhesion is left on the label dispenser cover, Please clean it with soft fabric and denatured alcohol.

This manual is also suitable for:

Zx1200iZx1300iZx1600i

Table of Contents