Godex BP700 Series User Manual
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Godex BP700 Series User Manual

Thermal label printer
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BP700 SERIES
THERMAL LABEL PRINTER
USER MANUAL
BP700 SERIES THERMAL LABEL PRINTER
Ver.A
920-015911-00

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  • Page 1 BP700 SERIES THERMAL LABEL PRINTER USER MANUAL BP700 SERIES THERMAL LABEL PRINTER Ver.A 920-015911-00...

  • Page 2: Table Of Contents

    BP700 SERIES USER MANUAL CONTENTS Barcode Printer Box Content Getting to Know Your Printer Printer Setup Open the Printer Loading the Ribbon Loading the Label Roll Module Connecting the Printer to the Host Computer Installing Printer Driver and QLabel with Super...
  • Page 3 BP700 SERIES USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4 BP700 SERIES USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. Keep the equipment away from humidity. Before you connect the equipment to the power outlet, please check the voltage of the power source. Make sure the printer is off before plugging the power connector into the power jack.

  • Page 5: Barcode Printer

    BP700x Series Barcode Printer Label Stock USB Cable BP700 Series Quick Guide    Ribbon Module Power Adapter   Empty Ribbon Core Power Cord AC Adapter  Ribbon Including GoLabel software and BP700 Series user manual. Ribbon Hubs Set of 2.

  • Page 6: Getting To Know Your Printer

    Barcode Printer Getting to Know Your Printer Device Overview (Take BP700i as an example) Front View PRINTER COVER LCD SCREEN OPERATION PANEL FEED BUTTON DIRECTION KEY POWER BUTTON FRONT COVER COVER RELEASE CATCHES Pull catches for opening the printer cover Rear View FAN-FOLD LABEL INSERT Feed slot for continuous labels...
  • Page 7 Barcode Printer Bottom View COVER OF THE MODULE CONNECTION JACKS **** Cut-outs are not intended for wall-mount use.
  • Page 8 Barcode Printer The Internal View of Printer LABEL SUPPLY HUB Set of 2 LABEL SUPPLY MODULE LABEL GUIDE Set of 2 RELEASE CATCH Release catch for opening the label supply hub RELEASE CATCH Release catch for closing the printer cover LABEL SENSOR MODULE LABEL SENSOR...
  • Page 9 Barcode Printer The Printing Mechanism RIBBON REWIND MECHANISM RIBBON WINDOW COVER NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL RIBBON SUPPLY PRINT HEAD MECHANISM PAPER PRESS BAR NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL...

  • Page 10: Printer Setup 006

    Printer Setup Open the Printer Open the Printer Cover Place the printer on a flat surface. Open the printer cover by pulling the cover release catches on both sides of the printer and lift the printer cover. Pull the catches toward the direction Pull the catches toward the direction COVER RELEASE CATCHES Pull the catches for opening the printer cover...

  • Page 11: Loading The Ribbon 007

    Printer Setup Loading the Ribbon A New Ribbon Module Installation A NEW RIBBON EMPTY RIBBON CORE RIBBON HUB Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon. Stick on empty ribbon core Insert the ribbon hub into empty ribbon core and new ribbon.
  • Page 12 Printer Setup Load the Ribbon on the Printer For Ribbon Supply Module RIBBON SUPPLY MECHANISM RIBBON SUPPLY SPINDLE FIXED SLOT RIBBON SUPPLY WHEEL Place the ribbon module into the printing mechanism. Please the left-hand side of ribbon supply spindle first. Make sure the holder of square fixed shaft is inserted into the notch. Then place the fixed slot right-hand side of ribbon positioning round shaft.
  • Page 13 Printer Setup The ribbon supply module loading is completed. Pull the ribbon. Push the release catch forward to unlock it. Close the printer cover. Close the printer cover Push RELEASE CATCH Release catch for closing the printer cover For Ribbon Rewind Module RIBBON REWIND MECHANISM RIBBON WINDOW COVER The cover for Ribbon rewind mechanism...
  • Page 14 Printer Setup Open the cover of ribbon window. Open the cover of ribbon window Please the left-hand side of first. ribbon rewind spindle fixed slot Make sure the holder of square fixed shaft is inserted into the notch. Then place the right-hand side of ribbon positioning round shaft.
  • Page 15 Printer Setup Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles. Rotate backward RIBBON REWIND WHEEL Close the cover of ribbon window. The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly.

  • Page 16: Loading The Label Roll Module 012

    Printer Setup Loading the Label Roll Module Loading the Label Stock on the Printer LABEL SUPPLY HUB Set of 2 LABEL SUPPLY MODULE LABEL STOCK LABEL GUIDE Set of 2 RELEASE CATCH Release catch for opening the label supply hub Press the ribbon catch and pull to open the label supply hub.
  • Page 17 Printer Setup Feed the Label through the label guides. The label guides will help to prevent the label swaying. (Press release catch removable label guide.) Through the label guides LABEL GUIDE Set of 2 Unlock the release catch to close the printer cover. Close the printer cover RELEASE CATCH Release catch...

  • Page 18: Connecting The Printer To The Host Computer 014

    Connect the power cord to the AC adapter. POWER CORD AC ADAPTER Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall. BP700 SERIES BARCODE PRINTER POWER ADAPTER JACK SLOT THE WALL...
  • Page 19 Printer Setup Connect the USB/serial cable to the printer and host computer. RT700 SERIES BARCODE PRINTER USB PORT USB CABLE PLUG PLUG SOCKET Pressing the power button. The power LED indicator should now lights up. Pressing the power button POWER LED INDICATOR OPERATION PANEL...
  • Page 20 Printer Setup Installing Printer Driver Installing Printer Driver Directly from CD Folder Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. Driver.exe Follow the instructions on the screen.
  • Page 21 Enter a printer name and assign the appropriate rights. BP700i Godex RT700i Once the installation is complete, a summary of the printer settings is displayed. Check whether the printer settings are correct and click "Finish" to start copying the driver files.
  • Page 22 Printer Setup Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder. BP700i BP700i...

  • Page 23: Printer Setting And Control 021

    Printer Setting and Control Operation Panel Operation Panel Introduction OPERATION PANEL LCD SCREEN BP700i FEED BUTTON POWER BUTTON DIRECTION KEY POWER Button Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print” status, the LCD screen should display the message “READY“...

  • Page 24: Lcd Interface Introduction 022

    Setting and Control for Operation Panel LCD Interface Introduction Getting Started Press the POWER button to turn on the printer, and the START UP SCREEN appears. Power on If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen. Please keep pressing button and wait for the timer to be filled, then the LCD interface will enter into the MAIN PAGE for SETTING MODE.
  • Page 25 Setting and Control for Operation Panel Operations on Setting Page On MAIN PAGE, press button to move the cursor and select the functions. Select a designated function and press FEED button, you will enter the SETTING PAGES for the function. Select Enter On SETTING PAGES, press...
  • Page 26 Setting and Control for Operation Panel On SETTING VALUE PAGES, press button to change the setting values. Select Press FEED button will apply the setting value you just selected, and the red tick will appear to mark the value. Apply **** The blue arrow indicates the value you are selected.
  • Page 27 Setting and Control for Operation Panel Exit from Current Page to Ready Status The icon on top-left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow. NAVIGATION ICON On SETTING VALUE PAGES, press button will go back to the upper level screen.
  • Page 28 Setting and Control for Operation Panel On MAIN PAGE, select the “EXIT” icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status. EXIT from Setting Mode Back to the Ready status...

  • Page 29: Lan Setting 026

    Setting and Control for Operation Panel LAN Setting Operations on Setting Page On MAIN PAGE press button to move the cursor and select the functions. Select a designated function and press FEED button, you will enter the SETTING PAGES for the function. Select Device Device Enter LAN Setting...
  • Page 30 Setting and Control for Operation Panel The default of DHCP is Disable. Press button to change the setting values. Select to enable DHCP Press FEED button twice to save the setting. Press FEED once to exit. Press FEED again to save and return to previous SETTING PAGE.

  • Page 31: Lcd Password 028

    Setting and Control for Operation Panel LCD Password Operations on Setting Page On MAIN PAGE, press button to move the cursor and select the functions. Seclect a designated function and press FEED button, you will enter the SETTING PAGE for the function. Select Device Device Enter LCD Password...
  • Page 32 Setting and Control for Operation Panel Select button again to setup the password Press FEED button twice to svae the setting reture to previous SETTING PAGE...

  • Page 33: Lcd Interface Function 030

    Setting and Control for Operation Panel LCD Interface Function Main Page Setting items for printer, ex. Printing speed, darkness. Also includes a Printing Wizard for your ease of printing. Printer Setting Setting items for printing label, ex. Rotation, Printing position offset. Label Setting Option modules and connection port settings.
  • Page 34 Setting and Control for Operation Panel Setting Items in Setting Mode English Deutsch Printer Setting Français LCD Language Español 日本語 Italiano Türk Speed 2-5 or 7 Darkness 0-19 Label with Gaps Media Type Label with Marks Wizard Continuous Direct Thermal Printer Mode Thermat Transfer Tear-off Position...
  • Page 35 Setting and Control for Operation Panel Apply Buzzer Cancel None Cutter Option Device Label Dispensor Optional Setting Applicator Apply Pre-Printing Cancel 4800 bps 9600 bps 19200 bps Baud Rate 38400 bps 57600 bps 115200 bps Serial Port Setting Parity Even 7 bits Data bits 8 bits...
  • Page 36 Setting and Control for Operation Panel Status of LCD Interface When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen. You can only print on this “Ready“ status. If there is any printers error, the LCD screen will display the error screen to show the type of error. You can fix the error according the notice.

  • Page 37: Label Calibration And Self Test 034

    Printer Setting and Control Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally. Here is how you run the label size calibration and self test.
  • Page 38 Printer Setting and Control Label Calibration Button A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels.

  • Page 39: Error Alerts 036

    Setting and Control for Operation Panel Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the error alerts. OPERATION PANEL LCD SCREEN FEED BUTTON...
  • Page 40 Setting and Control for Operation Panel Operation Panel Status Type Beeps Description Solution The memory is full. The printer Delete unnecessary data or install prints the message "File System full additional memory. ". Use the "~X4" command to print Unable to find file. The printer all files.

  • Page 41: Usb Host 038

    Printer Setting and Control USB Host Definition : USB Host port supports either device：USB memory stick, keyboard or scanner. Purpose USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command files downloading.
  • Page 42 Printer Setting and Control USB Keyboard When plug-in an USB keyboard to the printer, LCD panel will display “Standalone Mode”, press the “Enter” key on keyboard and “Feed” key in the printer to entering to the dialog for “Recall Label” operation. Only the sub-dialog “Recall Label”...

  • Page 43: Netsetting For Ethernet 040

    NetSetting for Ethernet Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps.

  • Page 44: The Interface Of Netsetting 041

    NetSetting for Ethernet The Interface of NetSetting Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the basic information of connected printer and your PC. Search BP700i Click the magnifier icon to search the printers which are connected via Ethernet port in you network environment.
  • Page 45 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP. You can press “Set”...
  • Page 46 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab. You can press “Set”...
  • Page 47 NetSetting for Ethernet Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set”...
  • Page 48 NetSetting for Ethernet Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. BP700i You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
  • Page 49 NetSetting for Ethernet User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer. For some commands that will return response message, the message will be displayed in "Output Message" window. You can press “Send Command”...
  • Page 50 NetSetting for Ethernet Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button. The printer firmware then can be updated remotely.

  • Page 51: Accessories 048

    Accessories Preparation Steps Before installing the optional modules, please make some preparations as follows. Turn off the printer : Remember to switch off the printer before installing any module. Open the printer cover : Open the printer cover by pulling the release catches on both sides of the printer. Please see the Section 2.1 for further information about Open the Printer.
  • Page 52 Accessories Remove the platen : Lift up the release clips on both sides of the platen to release and pull upward the platen. Release the clip CLIP PLATEN MODULE Pull up the platen module...

  • Page 53: Installing The Label Dispenser 050

    Accessories Installing the Label Dispenser The Overview of the Label Dispenser PAPER SENSOR LABEL DISPENSER ROLLER CONNECTION CABLE OF LABEL DISPENSER LABEL DISPENSER COVER Preparation Steps Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the label dispenser. Installing the Label Dispenser Pass the connection cable through the slot of the printer.
  • Page 54 Accessories Place label dispenser to align both holes of screw and then tighten the screws. Open the LABEL DISPENSER Cover Tighten the screw Place the platen back to the printer and lock the clips. Lock the clip CLIP Close the printer cover. Then to turn the printer upside down.
  • Page 55 Accessories Open the cover on the bottom of printer. COVER OF THE MODULE CONNECTION JACKS Open the cover Plug the connector fo the label dispenser to the jack. Plug JACK CONNECTOR OF THE CONNECTION CABLE Close the cover of the module connection jacks. COVER OF THE MODULE CONNECTION JACKS Close the cover ****The printer must be switched off when plugging the connector, or the motherboard may be destroyed!
  • Page 56 Accessories Loading Label Roll with the Label Dispenser Module Remove the first label from the label stock. LABEL STOCK LABEL LINER Tear a label THE FIRST LABEL Feed the Label stock through the label guides. And pull the label liner through the platen and the steel of the label dispenser. Through the label guides Through the platen and the steel...
  • Page 57 Accessories The feeding path of label and liner should be as shown in below graphic. LABEL LABEL LINER PLATEN LABEL STOCK ROLLER Close printer cover. The installation is completed now. Close the cover...
  • Page 58 Accessories Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label dispenser. Press the feed key LABEL LABEL LINER **** There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label. Remove the last printed label and the printer will then continue to print next label.

  • Page 59: Installing The Cutter 056

    Accessories Installing the Cutter The Overview of the Cutter CONNECTION CABLE OF CUTTER FEED-OUT SLOT COVER Preparation Steps Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the cutter. Installing the Cutter Pass the connection cable through the slot of the printer. SLOT ****Remember to switch off the printer before installing the cutter.
  • Page 60 Accessories Place the cutter to align both holes of screw and then tighten the screws. Tighten the screw Place the platen back to the printer and lock the clips. Lock the clip CLIP Close the printer cover. Then to turn the printer upside down. Close the printer cover Push RELEASE CATCH...
  • Page 61 Accessories Open the cover on the bottom of printer. COVER OF THE MODULE CONNECTION JACKS Open the cover Plug the connector for the cutter to the jack. Plug JACK CONNECTOR OF THE CONNECTION CABLE Close the cover of the module connection jacks. COVER OF THE MODULE CONNECTION JACKS Close the cover ****The printer must be switched off, or the motherboard may be destroyed!
  • Page 62 Accessories Installing the Label Roll Module on the Printer Pass the labels through the guides and the cutter. Through the label guides Through the cutter Close the top cover. To finish, press the FEED button to set the label position. Close the top cover Push Press the feed key...

  • Page 63: Maintenance And Adjustment 060

    Maintenance and Adjustment Cleaning the Print Head Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.

  • Page 64: Troubleshooting 061

    Maintenance and Adjustment Troubleshooting Problem Solution Check the power supply. The printer is switched on but the LED does not light up. Please see the Section 2.4 Check the software settings (driver settings) or command codes. Look for the error alert in the table in Section 3.3. Error Alerts. The LED lights up red and printing is interrupted.

  • Page 65: Appendix

    BP700/BP730 USER MANUAL APPENDIX PRODUCT SPENIFICATIONS Appendix...
  • Page 66 BP700i/BP730i USER MANUAL APPENDIX PRODUCT SPENIFICATIONS Appendix...
  • Page 67 BP700 Series USER MANUAL APPENDIX PRODUCT SPENIFICATIONS Model RT700iW RT730iW Print Method Thermal Transfer / Direct Thermal Resolution 203 dpi (8 dots/mm) 300 dpi (12 dots/mm) Print Speed Up to 7 IPS (177 mm/s)** 5 IPS (127 mm/s)** Print Width 4.25”...
  • Page 68 BP700x/BP730x USER MANUAL APPENDIX PRODUCT SPENIFICATIONS Appendix...
  • Page 69 BP700 series/BP730 series USER MANUAL APPENDIX PRODUCT SPENIFICATIONS Pinout Description Connector Type : Type B Pin NO. Function VBUS Serial Port Default settings Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS RS232 Housing(9-pin to 9-pin)

  • Page 70: File Manipulation When Using Usb Stick

    BP700 series/BP730 series USER MANUAL APPENDIX FILE MANIPULATION WHEN USING USB STICK File Manipulation The files in both devices (USB memory stick and printer internal Flash memory) are able to copy and move by the commands ‘’~MCPY’’ and ‘’MMOV’’ that sends from GoLabel on a PC via either connection - USB or Ethernet ports.
  • Page 71 Install Bluetooth Module ****...
  • Page 72 Press Key3 Secs to Enter Menu ****...
  • Page 73 Press Key3 Secs to Enter Menu...
  • Page 74 001/001 001F20758521 Logitech K810...
  • Page 75 Printer Setting Select Press Key3 Secs to Enter Menu...
  • Page 76 Enter Select 001/001 FORM NAME Label_1...
  • Page 77 Clear Bind Make Device Visible Search Devices...
  • Page 79 BP700 Series USER MANUAL APPENDIX WiFi Printer Server Module Installation - For 1.1 WiFi Printer Server Module Installation 2. Remove the stickers and paste to the cover. 1. Follow the indicator to insert the module. Close the bottom base cover, Note the installation finished.
  • Page 80 BP700 Series USER MANUAL APPENDIX WiFi Printer Server Module Installation - For 1.2 WiFi Printer Server Module Setting...

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