Warranty; Limited Warranty; To Obtain Service And/Or Parts; Return Authorization - Stryker FL17E Operation Manual

Electric acute care bed
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1.5 WARRANTY

LIMITED WARRANTY

All Stryker products are guaranteed against material or manufacturing defects, improper
operation of mechanisms, and premature wear of bed components under normal use
conditions.
For questions regarding warranty, please contact the Technical Service department (see section
1.2) or your local representative.

TO OBTAIN SERVICE AND/OR PARTS

For an on-site diagnosis and/or repair of a bed malfunction by a Field Service Representative or
to order replacement parts (see section 1.4, "To Order Parts" in the FL17E Maintenance
Manual), simply contact the Technical Service department (see section 1.2) or your local
representative.

RETURN AUTHORIZATION

Merchandise cannot be returned without approval from the Technical Service department. An
authorization number will be provided which must be clearly printed on the returned
merchandise. Stryker reserves the right to charge shipping and restocking fees on returned
items.

DAMAGED MERCHANDISE

Claims for damaged merchandise must be made with the carrier within fifteen (15) days of
receipt of merchandise. DO NOT ACCEPT DAMAGED SHIPMENTS UNLESS SUCH DAMAGE
IS NOTED ON THE DELIVERY RECEIPT AT THE TIME OF RECEIPT. Upon prompt
notification, Stryker will file a freight claim with the appropriate carrier for damages incurred.
Claims will be limited in amount to the actual replacement cost. In the event that this information
is not received by Stryker within the fifteen (15) days period following the delivery of the
merchandise, or the damage was not noted on the delivery notice at the time of receipt, the
customer will be responsible for payment of the original invoice in full.
Claims for any short shipment must be made within 5 days of invoice.

1.6 BED POSITION PICTOGRAMS

The following pictograms illustrate the bed basic positions.
Not illustrated here is the Cardiac Chair position that is obtained through combining the Reverse
Trendelenburg and the Auto Contour positions.
FOWLER ELEVATION
KNEE GATCH ELEVATION
BED H
i-
o
L
MOTION
Figure 1.6
Introduction Chapter 1
VASCULAR
POSITION
TRENDELENBURG
POSITION
REVERSE TRENDELENBURG
POSITION
AUTO CONTOUR
POSITION
7

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