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SSR1400 Appliance Hardware Guide Published 2022-10-17...
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The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks software. Use of such software is subject to the terms and conditions of the End User License Agreement ("EULA") posted at https:/ /support.juniper.net/support/eula/.
General Site Installation Guidelines | 17 Site Electrical Wiring Guidelines | 17 Environmental Requirements and Specifications for SSR1400 | 19 Clearance Requirements for Hardware Maintenance of SSR1400 | 19 Rack Requirements for SSR1400 | 20 Cable Specifications and Pinouts for SSR1400 | 23...
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Unpack and Mount an SSR1400 | 25 Tools and Parts Required to Unpack the SSR1400 Appliance | 25 Unpack an SSR1400 | 25 Verify Parts Received with the SSR1400 | 26 Install the SSR1400 in a Rack | 27 Connect SSR1400 to Power | 30...
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Maintenance and Operational Safety Guidelines and Warnings | 70 Action to Take After an Electrical Accident | 76 General Electrical Safety Guidelines and Warnings | 76 SSR1400 Agency Approvals | 78 FCC and EMC Declarations | 80 Lithium Battery Declaration | 80...
About This Guide Use this guide to install hardware and perform initial software configuration, routine maintenance, and troubleshooting for the SSR1400 appliance. After completing the installation and basic configuration procedures covered in this guide, refer to the Session Smart Router software documentation for information about further software configuration.
• Simplified onboarding and monitoring with Juniper Mist WAN Assurance—You can quickly onboard the SSR1400 to the Mist Cloud using the claim code (QR code). This helps in reducing the operational complexity and simplifying the deployment and configuration process.
• Power supplies (hot-insertable and hot-removable) • Transceivers (hot-pluggable) SSR1400 Chassis IN THIS SECTION Front Panel of an SSR1400 | 4 Rear Panel of an SSR1400 | 4 Chassis Physical Specifications for SSR1400 | 5 Chassis Status LEDs | 5...
Front Panel of an SSR1400 Figure 1 on page 4 shows the front panel of an SSR1400. The SSR1400 comes with a claim code (QR code) that you can use to onboard the SSR1400 to Juniper Mist. Figure 1: Front Panel Components of SSR1400...
Fans ESD point — — Chassis Physical Specifications for SSR1400 Table 1 on page 5 summarizes the physical specifications of SSR1400. Table 1: Physical Specifications of SSR1400 Model Height Width Depth Weight SSR1400 44 mm 438 mm 650 mm 19.2 kg (42.33 lbs.)
Table 2: SSR1400 Front Panel LEDs Callout Description Power • Solid green—The device is powered on. • Off—The device is powered off. Status • Solid green—The device is operating normally. • Solid red—Indicates a major alarm, such as a hardware component failure.
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Table 3: LEDs on the 10G SFP+ Ports Callout Description Link Activity • Blinking green—Link is established and there is activity on the port. • Solid green—Link is established but there is no activity on the port. • Off—There is no link established.
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Table 4: LEDs on the Ethernet Ports Callout Description Link Activity (LED on the left) • Blinking amber—Link is established and there is activity on the port. • Solid amber—Link is established but there is no activity on the port. •...
(FRUs). You can remove and replace them without powering off the appliance or disrupting appliance functions. The SSR1400 appliances have front-to-back airflow. The air is pulled in through the front of the chassis toward the fan modules, from where it is exhausted out of the chassis.
IN THIS SECTION AC Power Cord Specifications for SSR1400 | 11 The SSR1400 appliance ships with two AC power supply units (1+1 redundancy) preinstalled. Each power supply unit is a hot-removable and hot-insertable field-replaceable unit (FRU) when the second power supply is installed and running. You can remove and replace either one of them without powering off the appliance or disrupting the appliance functions.
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Table 7 on page 11 lists the AC power cords specifications provided for the power supplies for each country or region. Table 7: AC Power Cord Specifications for SSR1400 Country/ Electrical Plug Standards...
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(Continued) Table 7: AC Power Cord Specifications for SSR1400 Country/ Electrical Plug Standards Juniper Model Graphic Region Specifications Number China 250 VAC, 10 A, GB 1002-1996 CBL-EX-PWR-C13- 50 Hz Type PRC/3 Europe 250 VAC, 10 A, CEE (7) VII Type...
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(Continued) Table 7: AC Power Cord Specifications for SSR1400 Country/ Electrical Plug Standards Juniper Model Graphic Region Specifications Number Korea 250 VAC, 10 A, CEE (7) VII Type CBL-EX-PWR-C13- 50 Hz or 60 Hz VIIGK North 125 VAC, 13 A,...
C HAPTER Site Planning, Preparation, and Specifications Site Preparation Checklist for SSR1400 | 15 SSR1400 Site Guidelines and Requirements | 16 Cable Specifications and Pinouts for SSR1400 | 23...
Table 8: Site Preparation Checklist for SSR1400 Installation Item or Task Additional Information Environment Verify that environmental "Environmental Requirements and Specifications for SSR1400" on page 19 factors such as temperature and humidity do not exceed device tolerances. Power Measure the distance...
Table 8: Site Preparation Checklist for SSR1400 Installation (Continued) Item or Task Additional Information Plan the rack location, including required space clearances. "Clearance Requirements for Hardware Maintenance of SSR1400" on page 19 Secure the rack to the floor and building structure. Cables • Acquire cables and connectors.
Rack Requirements for SSR1400 | 20 General Site Installation Guidelines The following precautions help you plan an acceptable operating environment for your SSR1400 appliance and avoid environmentally caused equipment failures: • Keep the area around the chassis free from dust.
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Table 9: Site Electrical Wiring Guidelines Site Wiring Factor Guidelines Signaling limitations If your site experiences any of the following problems, consult experts in electrical surge suppression and shielding: • Improperly installed wires cause radio frequency interference (RFI). • Damage from lightning strikes occurs when wires exceed recommended distances or pass between buildings.
When planning the site for installing an SSR1400, you must allow sufficient clearance around the installed chassis. • For the operating temperature of the SSR1400 to be optimal, the airflow around the chassis must be unrestricted. See "Cooling System" on page 9 for more information about the airflow through the chassis.
Figure 8: Clearance Requirements for Hardware Maintenance of SSR1400 Rack Requirements for SSR1400 You can mount the SSR1400 on four-post racks. The rack mounting kit is shipped with the device. You can order a spare rack mounting kit (part number: JNP-RMK-SSRHE) separately if required.
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Table 11: Rack Requirements and Specifications Rack Requirement Guidelines Rack type Use a four-post rack with bracket holes or hole patterns that are spaced at 1-U increments (1.75 in. or 4.45 cm). Ensure that the rack meets the size and strength requirements to support the weight.
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23.6 in. (60 cm) and 36 in. (91.4 cm) front-to-back. • Ensure that the rack is strong enough to support the weight of the device. The SSR1400 weighs about 42.33 lb (19.2 kg). • Ensure that the spacing of rails and adjacent racks allows for proper clearance around the device and rack.
You can find information about the pluggable transceivers and connector types that are supported on your Juniper Networks device by using the Hardware Compatibility Tool. The tool also documents the optical and cable characteristics, where applicable, for each transceiver. You can search for transceivers by product—and the tool displays all the transceivers supported on that device—or by category, interface...
C HAPTER Initial Installation and Configuration Unpack and Mount an SSR1400 | 25 Connect SSR1400 to Power | 30 Connect SSR1400 to External Devices | 35 Onboarding SSR Conductor Managed SSR1400 onto Mist | 36...
Unpack an SSR1400 The SSR1400 is shipped in a cardboard carton and secured with foam packing material. NOTE: The SSR1400 is maximally protected inside the cardboard carton. Do not unpack it until you are ready to begin installation. To unpack the SSR1400: 1.
The parts shipped depend on the configuration you order. If any part on the packing list is missing, contact your customer service representative or contact Juniper customer care from within the U.S. or Canada by telephone at 1-888-314-5822. For international-dial or direct-dial options in countries without toll-free numbers, see https:/ /www.juniper.net/support/...
RJ-45 to USB A serial cable Documentation Roadmap Install the SSR1400 in a Rack You can install an SSR1400 appliance into a four-post rack or a cabinet. Complete these prerequisites before you install the appliance: • Prepare the site for installation as described in "Site Preparation Checklist for SSR1400"...
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Figure 9: Install Front Mounting Brackets and Side Mounting Rails Have one person grasp both sides of the SSR1400 chassis, lift it, and position it in the rack so that the front mounting bracket holes align with the threaded holes in the rack rail.
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NOTE: Ensure that the rear of the device is supported while you mount the SSR1400 in the rack. While you’re holding the SSR1400 in place, have a second person insert and tighten the rack-mount screws to secure the front mounting brackets to the rack rails. Make sure to tighten the screws in the two bottom holes first and then tighten the screws in the two top holes next.
Power Off the SSR1400 | 34 NOTE: To meet safety and electromagnetic interference (EMI) requirements and to ensure proper operation, you must connect the SSR1400 appliance to an earth ground before you connect it to power. Connect Earth Ground to SSR1400 To meet safety and electromagnetic interference (EMI) requirements and to ensure proper operation, you must connect the chassis to earth ground before you connect it to power.
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We recommend that you install heat-shrink tubing insulation around the crimped section of the earthing cable and lug. You ground the SSR1400 by connecting a grounding cable to earth ground and then attaching the grounding cable to the chassis grounding point located on the rear of the appliance.
NOTE: The appliance should be permanently connected to ground during operation. Connect Power to SSR1400 The AC power supply units (PSUs) in an SSR1400 are hot-removable and hot-insertable field-replaceable units (FRUs). You can remove and replace the PSUs without powering off the appliance or disrupting its functions.
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ESD point on the appliance. Ensure that the power supplies are fully inserted into the chassis. Locate the AC power cords shipped with the SSR1400 appliance; the cords have plugs appropriate for your geographical location. See...
10. Set the power switch on the appliance to the on (|) position. Power Off the SSR1400 You can power off the SSR1400 in one of the following ways: • Graceful shutdown—You can do a graceful shutdown in two ways: •...
Connect SSR1400 to a Management Console SSR1400 has a console port with an RJ-45 connector. Use the console port to connect the appliance to a management console or to a console server. RJ-45 to USB A serial cable is provided with the appliance.
36) or management console (see Figure 16 on page 36). Figure 15: Connecting the SSR1400 to a Management Console through a Console Server Figure 16: Connecting the SSR1400 directly to a Management Console Onboarding SSR Conductor Managed SSR1400 onto Mist...
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The Mist App can be downloaded from the following locations: • For Apple Devices • For Android Devices Pre-Onboarding Verification When onboarding a conductor-managed appliance, the process is simplified by ensuring that the IP address of the managing conductor is configured for the site that will adopt the appliance. This is typically done during Site Configuration.
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If no IP address is present, use the SSR GUI to copy the IP address. 4. On the Configuration Home panel in the SSR GUI, click Authority. 5. Under Authority Settings, scroll down to Conductor Addresses and copy the IP address of the conductor.
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6. Return to the Mist Site Configuration, scroll down to the Session Smart Conductor and add the Conductor IP address.
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Mist UI and your Claim Code. 1. Unbox the SSR1400 appliance. 2. Connect to the WAN port. The port 0/0 on the front panel of the SSR1400 appliance is the WAN 1 network interface port. 3. Power up the SSR1400.
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5. Login to the Mist UI on another device and navigate to your organization. 6. Go to the WAN Edges page and click Claim WAN Edges. 7. Enter the Claim Code. NOTE: Under Manage Configuration, do not check Manage Configuration with Mist if your SSR1400 is running the SSR version 5.4.4 software.
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After a few minutes the SSR will appear in the inventory as "Unassigned". Once it appears in the inventory, it must be assigned to a site. Assign the SSR1400 appliance to a site to complete the SSR onboarding. See "Assign SSR1400 to a Site"...
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2. Select the site from the Site list. Under Manage Configuration, do not check Manage Configuration with Mist for the SSR Conductor managed appliance. This allows the device to reach out to the conductor IP address specified when the site was created to receive configuration information. NOTE: Select Manage Configuration with Mist under Manage Configuration if you are on- boarding a Mist-managed device using Session Smart Router software version 6.0.
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The site assignment will take a few minutes. Once the site is fully onboarded, use the Mist WAN Edge - Device View to access the appliance, and the Insights view to view events and activity.
• Ensure that airflow is unobstructed around the appliance and into the air intake vents. The power supplies, fans, and transceivers are the only FRUs that can be replaced on the SSR1400. For any other issues, contact Juniper customer support. See "Contacting Customer Support and Returning...
Remove a Fan from the SSR1400 CAUTION: Do not remove a fan unless you have a replacement fan available. To remove an SSR1400 fan: 1. Wrap and fasten one end of the ESD grounding strap around your bare wrist, and connect the other end of the strap to one of the ESD points on the chassis.
The two AC power supplies (part number: JNP-650W-AC-SSRHE) are hot-removable and hot-insertable field-replaceable units (FRUs) installed in the rear panel of the SSR1400 appliance. You can remove and replace them without powering off the SSR1400 or disrupting the SSR1400 functions.
Ensure that you have the following parts and tools available: • ESD grounding strap • Antistatic bag or an antistatic mat • Replacement AC power supply Removing the AC Power Supply from an SSR1400 To remove a power supply from the appliance (see Figure 19 on page 49): 1.
4. Using both hands, place the power supply in the power supply slot on the rear panel of SSR1400 and slide it in until it is fully seated and the ejector lever fits into place. You will hear a distinct click when the power supply is fully seated in the chassis.
Before removing a SSR1400 from a rack: Here’s what you’ll need to remove the SSR1400 from a rack: • Two people. One to hold the SSR1400 while the other one removes the screws. • Screwdriver appropriate for your rack-mounting screws.
C HAPTER Contacting Customer Support and Returning the Chassis or Components Contacting Customer Support and Returning the Chassis or Components | 53...
NOTE: Do not return any component to Juniper Networks, Inc. unless you have first obtained an RMA number. Juniper Networks, Inc. reserves the right to refuse shipments that do not have an RMA number.
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• From the U.S. and Canada: 1-888-314-JTAC (5822) • From all other locations: 1-408-745-9500 NOTE: If contacting JTAC by telephone, enter your 12-digit service request number followed by the pound (#) key if this is an existing case, or press the star (*) key to be routed to the next available support engineer to report a new incident.
Locate the Chassis Serial Number ID Label On the SSR1400 appliance, the chassis serial number ID label is located on the top left corner of the chassis, as shown in Figure 21 on page Figure 21: Location of the Serial Number Label...
• Service Request Manager: https:/ /support.juniper.net/support/ • Telephone: +1-888-314-JTAC (+1-888-314-5822), toll-free in the USA, Canada, and Mexico NOTE: For international or direct-dial options in countries without toll-free numbers, see https:/ / support.juniper.net/support/. If you are contacting JTAC by telephone, enter your 12-digit service request number followed by the pound (#) key for an existing case, or press the star (*) key to be routed to the next available support engineer for a new incident.
Maintenance and Operational Safety Guidelines and Warnings | 70 Action to Take After an Electrical Accident | 76 General Electrical Safety Guidelines and Warnings | 76 SSR1400 Agency Approvals | 78 FCC and EMC Declarations | 80 Lithium Battery Declaration | 80...
Definitions of Safety Warning Levels Warning formats): The documentation uses the following levels of safety warnings (there are two NOTE: You might find this information helpful in a particular situation, or you might overlook this important information if it was not highlighted in a Note. CAUTION: You need to observe the specified guidelines to prevent minor injury or discomfort to you or severe damage to the device.
Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Avvertenza Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti.
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• Wear safety glasses if you are working under any conditions that could be hazardous to your eyes. • Do not perform any actions that create a potential hazard to people or make the equipment unsafe. • Never attempt to lift an object that is too heavy for one person to handle. •...
Restricted Access Warning WARNING: This unit is intended for installation in restricted access areas. A restricted access area is an area to which access can be gained only by service personnel through the use of a special tool, lock and key, or other means of security, and which is controlled by the authority responsible for the location.
que possua uma ferramenta, chave e fechadura especial, ou qualquer outra forma de segurança. Esta área é controlada pela autoridade responsável pelo local. ¡Atención! Esta unidad ha sido diseñada para instalarse en áreas de acceso restringido. Área de acceso restringido significa un área a la que solamente tiene acceso el personal de servicio mediante la utilización de una herramienta especial, cerradura con llave, o algún otro medio de seguridad, y que está...
¡Atención! Estos equipos deben ser instalados y reemplazados exclusivamente por personal técnico adecuadamente preparado y capacitado. Varning! Denna utrustning ska endast installeras och bytas ut av utbildad och kvalificerad personal. Prevention of Electrostatic Discharge Damage Device components that are shipped in antistatic bags are sensitive to damage from static electricity. Some components can be impaired by voltages as low as 30 V.
• When removing or installing a component that is subject to ESD damage, always place it component- side up on an antistatic surface, in an antistatic card rack, or in an antistatic bag (see Figure 22 on page 64). If you are returning a component, place it in an antistatic bag before packing it. Figure 22: Placing a Component into an Antistatic Bag CAUTION: ANSI/TIA/EIA-568 cables such as Category 5e and Category 6 can get electrostatically charged.
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In addition, you should establish procedures to protect your equipment in the event of a fire emergency. Juniper Networks products should be installed in an environment suitable for electronic equipment. We recommend that fire suppression equipment be available in the event of a fire in the vicinity of the equipment and that all local fire, safety, and electrical codes and ordinances be observed when you install and operate your equipment.
NOTE: To keep warranties effective, do not use a dry chemical fire extinguisher to control a fire at or near a Juniper Networks device. If a dry chemical fire extinguisher is used, the unit is no longer eligible for coverage under a service agreement.
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LASER WARNING: Unterminated optical connectors can emit invisible laser radiation. The lens in the human eye focuses all the laser power on the retina, so focusing the eye directly on a laser source—even a low-power laser—could permanently damage the eye. Avertissement Les connecteurs à...
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Varoitus Luokan 1 valodiodituote. Avertissement Alarme de produit LED Class I. Warnung Class 1 LED-Produktwarnung. Avvertenza Avvertenza prodotto LED di Classe 1. Advarsel LED-produkt i klasse 1. Aviso Produto de classe 1 com LED. ¡Atención! Aviso sobre producto LED de Clase 1. Varning! Lysdiodprodukt av klass 1.
Varning! Rikta inte blicken in mot strålen och titta inte direkt på den genom optiska instrument. Chassis and Component Lifting Guidelines • Before moving the device to a site, ensure that the site meets the power, environmental, and clearance requirements. •...
Avertissement Des radiations invisibles à l'il nu pouvant traverser l'ouverture du port lorsqu'aucun câble en fibre optique n'y est connecté, il est recommandé de ne pas regarder fixement l'intérieur de ces ouvertures. Warnung Aus der Port-Öffnung können unsichtbare Strahlen emittieren, wenn kein Glasfaserkabel angeschlossen ist.
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Product Disposal Warning | 75 While performing the maintenance activities for devices, observe the following guidelines and warnings: Battery Handling Warning WARNING: Replacing a battery incorrectly might result in an explosion. Replace a battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
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¡Atención! Existe peligro de explosión si la batería se reemplaza de manera incorrecta. Reemplazar la baterían EXclusivamente con el mismo tipo o el equivalente recomendado por el fabricante. Desechar las baterías gastadas según las instrucciones del fabricante. Varning! Explosionsfara vid felaktigt batteribyte. Ersätt endast batteriet med samma batterityp som rekommenderas av tillverkaren eller motsvarande.
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metallici si riscaldano quando sono collegati tra punti di alimentazione e massa: possono causare ustioni gravi oppure il metallo può saldarsi ai terminali. Advarsel Fjern alle smykker (inkludert ringer, halskjeder og klokker) før du skal arbeide på utstyr som er koblet til kraftledninger. Metallgjenstander som er koblet til kraftledninger og jord blir svært varme og kan forårsake alvorlige brannskader eller smelte fast til polene.
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6 in. (15.2 cm) of clearance around the ventilation openings. Waarschuwing Om te voorkomen dat welke switch van de Juniper Networks router dan ook oververhit raakt, dient u deze niet te bedienen op een plaats waar de maximale aanbevolen omgevingstemperatuur van 40°...
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40° C. Para evitar a restrição à circulação de ar, deixe pelo menos um espaço de 15,2 cm à volta das aberturas de ventilação. ¡Atención! Para impedir que un encaminador de la serie Juniper Networks switch se recaliente, no lo haga funcionar en un área en la que se supere la temperatura ambiente máxima recomendada de 40°...
Avertissement La mise au rebut définitive de ce produit doit être effectuée conformément à toutes les lois et réglementations en vigueur. Warnung Dieses Produkt muß den geltenden Gesetzen und Vorschriften entsprechend entsorgt werden. Avvertenza L'eliminazione finale di questo prodotto deve essere eseguita osservando le normative italiane vigenti in materia Advarsel Endelig disponering av dette produktet må...
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NEBS requirements and protect against lightning surges and commercial power must not be metallically connected to interfaces disturbances, the intrabuilding ports that connect to the OSP or its wiring. The intrabuilding ports on the device are suitable for connection to intrabuilding or unexposed wiring or cabling only. The addition of primary protectors is not sufficient protection for connecting these interfaces metallically to OSP wiring.
Never install equipment that appears to be damaged. SSR1400 Agency Approvals The SSR1400 appliance complies with the following standards: • Safety • NRTL UL 62368-1 (Second Edition) • C-UL to CAN/CSA C22.2 No. 62368-1 (Second Edition) •...
FCC and EMC Declarations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
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