Customer Service Contacts - ABB GPS4827 User Manual

Infinity power system

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Customer Service Contacts

Customer Service, Customer Training, Technical Support, Product Repair and Return, and Warranty

Service

For customers in the United States, Canada, Puerto Rico, and the US Virgin Islands,

please dial 1-877-546-3243 (877 ABB) or for all other countries, please call 1-972-244-9288. This number

is staffed from 7:00 am to 5:00 pm USA Central Time Zone (GMT -6), Monday through Friday, on normal

business days. At other times, this number is still available, but for emergencies only. Services provided

include initiating the spare parts procurement process, ordering documents, product warranty

administration, and providing other product and service information.

For other customers worldwide the 800 number may be accessed after first dialing the Direct country

code for the country where the call is originating, or you may contact your local field support center or

your sales representative to discuss your specific needs.

On-Line Power Systems Product Manuals and Software

Power Systems product manuals and software are available on-line. Software includes Easy View and

SNMP MIB.

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