Customer Service - ABB FSK II + Operating And Maintenance Manual

PRODUCT FAMILY: FSK II + - OPERATING AND MAINTENANCE MANUAL PRODUCT FAMILY: FSK II + - OPERATING AND MAINTENANCE MANUAL
30 30
—

10. Customer Service

To guarantee superior customer service, it is
necessary to comply with the following directions
and guidelines of ABB and to thereby support the
observance of the quality assurance. This
concerns every case of damage or repair, without
exception.
10.1. Procedure
Before shipment of the materials to be repaired,
we kindly request you contact ABB, in order to
clarify the shipment details, such as method of
shipment, delivery address etc.
10.2. Packaging
The customer is required to send the material in a
packaging suitable for shipping, in order to
prevent additional damage due to transport.
Electronic components must be shipped in
antistatic packaging, as described in the EMC
regulations applicable for these components.
10.3. Spare Parts
We recommend, if necessary, that you use the following spare parts:
Position sensor:
Push button panel (Green-Close/Red-Open):
Push button panel (Red-O/ Green-I) :
Push button panel (White/Grey):
Capacitor:
Vacuum switching chamber (VE1-250):
Auxiliary switch block:
Contact erosion gauge:
Control card MABS (48V..60V):
Control card MABS (110V..250V):
Additional card for 2-pole applications:
Manual tripping crank:
Vacuum tester:
Gas-pressure gauge:
Cleaning agent:
Insulated tripping rod (PTE504U & APC03U):
For efficient processing of the case, we
request as accurate a notification of the
cause and circumstances of the damage as
possible with the following information:
• Manufacturing number of the apparatus
• Order number
• Electrical diagram, respectively drawing
number with revision status and date of
issue
• Item number
• Description of the fault with time details
(brief description!)
ZUH.9057.00
1VSR269194P0001
1VSR269194P0003
1VSR269194P0002
ZUI.9162.00
ZUL.9038.00
On request
1VSR630528E0001
1VSR269196P0001
1VSR269195P0001
1VSR269204P0001
1VSR630524E0001
On request
1VSR630525E0001
Rivolta BWR 210 (Bremer & Leguil GmbH)
On request