Siemens WM16XKH0HK User Manual And Installation Instructions

Siemens WM16XKH0HK User Manual And Installation Instructions

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Washing machine
WM16XKH0HK
en
User manual and installation instructions
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Summary of Contents for Siemens WM16XKH0HK

  • Page 1 Washing machine WM16XKH0HK User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-...
  • Page 3 16 Home Connect ......   43 16.1 Home Connect settings.. 43 16.2 Connecting the appliance to a WLAN home network (Wi-Fi) with WPS function .. 44 16.3 Connecting the appliance to a WLAN home network (Wi-Fi) without WPS func- tion.......... 44 16.4 Connecting your appliance to the Home Connect app.. 45 16.5 Connecting the appliance to the energy manager... 45...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Ensure that the inner diameter of ▶ Preventing material damage 2 Preventing material the water tap is at least 17 mm. Make sure that the length of the damage ▶ thread on the connection to the water tap is at least 10 mm. Follow these instructions to avoid ma- Preventing material damage If the water pressure is too high or...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ance.
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Removing The Transport Struts

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Removing the transport Remove the four sleeves.
  • Page 16: Connecting The Appliance

    en Installation and connection Unscrew and remove the screws in Remove the transport strut. the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Remove the transport struts. Connecting the water inlet hose Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 17: Aligning The Appliance

    Installation and connection en Water outlet connection types 4.7 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- Note: Please read the information in rectly.
  • Page 18: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 27 Programme selector → Page 39...
  • Page 21: Display

    Display en Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 22 en Display Display Designation Description Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted. → "Deactivating the childproof lock", Page 42 Energy consump- Energy consumption for the selected pro- tion gramme.
  • Page 23 Display en Display Designation Description Foam detection The appliance has detected too much system foam. Door The door is unlocked and can be opened. ¡ No water pressure. ¡ The water pressure is too low. Detergent drawer The detergent drawer has not been pushed in fully.
  • Page 24: Buttons

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the selected programme. You Buttons can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
  • Page 25 Buttons en Button Selection Description (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off Remote Start ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡...
  • Page 26 en Buttons Button Selection Description Extra Rinse ¡ Activate Activate or deactivate an additional rinse cycle. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water. Less Ironing ¡ Activate Activate or deactivate the reduced creasing programme. ¡...
  • Page 27 Programmes en     Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes     Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en     Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes     Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en     Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes     Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en     Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
  • Page 35: Laundry

    Laundry en Add washing powder to the Laundry 11 Laundry manual dosing compartment. Laundry 11.1 Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock- ▶ ets in your laundry before using the appliance.
  • Page 36: Degrees Of Soiling

    en Laundry To improve washing results and – Colours ▶ prevent discolouration, sort the Wash new coloured items laundry according to the following separately the first time you criteria before washing. wash them. – Soiling → Page 36 – Type of fabric and fibre type –...
  • Page 37: Detergents And Care

    Detergents and care products en Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
  • Page 38: Detergent Dosage

    en Detergents and care products 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester.
  • Page 39: Basic Operation

    Basic operation en 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Depending on the programme and 13.1 Switching on the appli- programme progress, you can adjust ance or activate/deactivate the settings. Note: Overview of all programme set- Press ▶ tings: → "Buttons", Page 24 Requirement: A programme has been set.
  • Page 40: Adding Detergent And Care Product

    en Basic operation Ensure that the drum is empty. a The drum rotates and load detec- tion takes place. This can take up Separate the laundry and place it to 2 minutes, after which water in the drum. enters the drum. Note: Ensure that there is no laun- a The display shows either the pro- dry trapped in the door.
  • Page 41: Cancelling The Programme

    Childproof lock en 13.9 Cancelling the pro- 13.11 Switching off the appli- gramme ance Once the programme has started, Press you can cancel it at any time. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 42: Deactivating The Childproof Lock

    en Intelligent dosing system a The childproof lock remains active Open the dispenser lid. even after the appliance has been switched off. 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold the two ⁠...
  • Page 43: Basic Dosage

    Home Connect  en Home Connect services in your coun- Adjusting the dispenser contents try. You can find information about Press and hold for approx. 3 this at: www.home-connect.com. seconds. ¡ → "Connecting the appliance to a To set , press WLAN home network (Wi-Fi) with a The display shows WPS function", Page 44 To set...
  • Page 44: Connecting The Appliance To A Wlan Home Network (Wi-Fi) With Wps Function

    en Home Connect Connect your appliance to the 16.2 Connecting the appli- Home Connect app. → Page 45 ance to a WLAN home network (Wi-Fi) with 16.3 Connecting the appli- WPS function ance to a WLAN home network (Wi-Fi) without Using your router's WPS function is the simplest way to connect the ap- WPS function pliance to your home network.
  • Page 45: Connecting Your Appliance To The Home Connect App

    Home Connect  en Connect the mobile device to the 16.4 Connecting your appli- Home Connect Wi-Fi network and ance to the Home Con- enter the password (key) Home- nect app Connect. a Your mobile device now connects Requirements to the appliance. The connection ¡...
  • Page 46: Activating Wi-Fi On The Appliance

    en Home Connect Press and hold Remote Start ance will start the programme itself approx. 3 seconds. before the set time period ends. The programme ends when the a The display shows Aut. time period ends. Set the programme to position 7. Note a The display shows EnG.
  • Page 47: Software Update

    Home Connect  en Note: If Wi-Fi is switched off and your 16.10 Remote diagnostics appliance was previously connected Customer Service can use Remote to your home network, this connec- Diagnostics to access your appliance tion will be re-established automatic- if you contact them, have your appli- ally when Wi-Fi is switched back on.
  • Page 48: Basic Settings

    en Basic settings Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
  • Page 49: Changing The Basic Set- Tings

    Cleaning and servicing en 17.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
  • Page 50 en Cleaning and servicing Unclip the detergent drawer lid 18.3 Cleaning the detergent and remove it. drawer If you change detergent or the deter- gent drawer is dirty, clean the deter- gent drawer and the pump unit of the intelligent dosing system. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections...
  • Page 51: Cleaning And Servicing

    Cleaning and servicing en ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶ on the rear against water, deter- gent and fabric softener residue. Clean the pump unit with a damp cloth.
  • Page 52 en Cleaning and servicing Remove the maintenance flap. 18.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
  • Page 53 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
  • Page 54 en Cleaning and servicing Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 18.6 Cleaning the intake pump cap are correctly as- sembled.
  • Page 55 Cleaning and servicing en Reattach the water outlet hose and 18.7 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 56 en Cleaning and servicing Remove the water inlet hose from the tap. Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
  • Page 57: Troubleshooting

    Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 58 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 52 ▶...
  • Page 59 Troubleshooting en Fault Cause and troubleshooting "E:35 / -10" Call the after-sales service. ▶ → "Customer Service", Page 70 The detergent drawer has not been pushed in as far as it can go. Push the detergent drawer in as far as it will go. ▶...
  • Page 60 en Troubleshooting Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed Start/Reload not start. Press Start/Reload ▶...
  • Page 61 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
  • Page 62 en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
  • Page 63 Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 64 en Troubleshooting Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 65 Troubleshooting en Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too → "Programmes", Page 27 damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 66 en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
  • Page 67 Troubleshooting en Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 44 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 44...
  • Page 68: Transportation, Storage And Disposal

    en Transportation, storage and disposal Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 52 Requirement: The drain pump is Detach the hoses. empty. → Page 52 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
  • Page 69: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 70: Customer Service

    en Customer Service Make a note of your appliance's de- Customer Service 21 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance 21.2 AQUA-STOP guarantee needs to be repaired, contact Cus-...
  • Page 71: Consumption Values

    Consumption values en Consumption values 22 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 72 en Technical specifications Power consump- ¡ Off mode: tion 0,10 W ¡ Left-on mode: 0,43 W ¡ Time until the networked standby mode is set (Wi-Fi): 20 Min. ¡ Networked standby mode (Wi-Fi): 1,10 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the wa- 150 cm...
  • Page 76 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001565902* 9001565902 (001112)

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