Siemens WM16XKH1ES User Manual And Assembly Instructions

Siemens WM16XKH1ES User Manual And Assembly Instructions

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Washing machine
WM16XKH1ES
en
User manual and assembly instructions
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Siemens Home Appliances

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Summary of Contents for Siemens WM16XKH1ES

  • Page 1 Washing machine WM16XKH1ES User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Laundry..........    34 General information...... 4 Preparing the laundry ..... 34 Intended use........ 4 Sorting laundry ....... 35 Restriction on user group.... 5 Degrees of soiling ...... 35 Safe installation ........ 5 Care symbols on the care labels ... 35 Safe use ........... 7 Detergents and care products..
  • Page 3 Connecting the appliance to a Inserting the transit bolts.... 66 WLAN home network (Wi-Fi) Using the appliance again ..... 67 without WPS function ..... 43 Disposing of old appliance .... 67 Connecting your appliance to Customer Service......   68 the Home Connect app.... 44 Product number (E-Nr.) and pro- Connecting the appliance to the duction number (FD) ...... 68 energy manager ...... 44...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Restriction On User Group

    Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
  • Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
  • Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 9: Safe Cleaning And Maintenance

    Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
  • Page 10 en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
  • Page 11: Preventing Material Damage

    Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-...
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
  • Page 13: Energy Saving Mode

    Installation and connection en ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
  • Page 14: Contents Of Package

    en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins.
  • Page 15: Removing The Transit Bolts

    Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
  • Page 16: Removing The Transport Struts

    en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves.
  • Page 17: Connecting The Appliance

    Installation and connection en Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. Connecting the appliance Connect your appliance to the power Remove the transport struts. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
  • Page 18: Aligning The Appliance

    en Installation and connection The connection details of the appli- Water outlet connection types ance can be found under "Tech- This information is intended to help nical data" → Page 71. you to connect this appliance to the Check the mains plug is inserted water outlet.
  • Page 19 Installation and connection en All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height.
  • Page 20: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 21: Detergent Drawer

    Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment Below is an overview of the structure : Dispenser for fabric softener of the detergent drawer. or detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
  • Page 22: Display

    en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 23 Display en Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 41 Energy consumption Energy consumption for the selected programme.
  • Page 24 en Display Display Designation Description ¡ No water pressure. → "Error code / Fault display / Signal", Page 56 ¡ The water pressure is too low. Detergent drawer The detergent drawer has not been pushed in fully. → "Error code / Fault display / Signal", Page 56 E:60 / -2B Error Error code, error display, signal.
  • Page 25: Buttons

    Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description...
  • Page 26 en Buttons Button Selection Description    (Remote Start) ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
  • Page 27 Programmes en     menos  prelav.  (Rinse Hold) extra  varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28: Programmes

    en Programmes     menos  prelav.  (Rinse Hold) extra  varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en     menos  prelav.  (Rinse Hold) extra  varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes     menos  prelav.  (Rinse Hold) extra  varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en     menos  prelav.  (Rinse Hold) extra  varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes     menos  prelav.  (Rinse Hold) extra  varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33: Accessories

    Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx.
  • Page 34: Laundry

    en Laundry Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! To prevent foaming, use only half Objects remaining in the laundry may of the amount of detergent recom- damage the laundry and the drum.
  • Page 35: Sorting Laundry

    Laundry en – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them.
  • Page 36: Detergents And Care Products

    en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
  • Page 37: Detergent Dosage

    Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
  • Page 38: Setting A Programme

    en Basic operation It may take a few seconds for the Note: The setting is saved if you ac- appliance to switch on. tivate or deactivate the intelligent a The appliance performs an audible dosing system. function test in the detergent Loading laundry drawer.
  • Page 39: Adding Detergent And Care Product

    Basic operation en Adding detergent and care Soaking laundry product You can soak the laundry before washing in the appliance by pausing For programmes in which intelligent the programme. dosing is not possible or desirable, you can add detergent to the manual Note: No additional detergent is re- dosing compartment.
  • Page 40: Resuming The Programme When The Programme Status Is Rinse Hold

    en Childproof lock The appliance door remains locked for safety reasons if the temperature and water levels are high. – If the temperature is high, start programme. – If the water level is high: Start the centrifugado / centrifu- gação or desaguar / escoa- mento programme.
  • Page 41: Deactivating The Childproof Lock

    Intelligent dosing system en ¡ If you want to use both dispensers Deactivating the childproof for liquid detergent, adjust the lock "contents of the dispenser" → Page 42. Requirement: To deactivate the childproof lock, the appliance must Requirement:  / flashes. be switched on. Pull out the detergent drawer. Press and hold the two ⁠...
  • Page 42: Dispenser Contents

    en Home Connect To end the setting process, wait Dispenser contents briefly. When it leaves the factory, the dis- Note: To adjust the basic dosage for penser is set for fabric softener . Al- , repeat the steps with ternatively, you can also use this dis- penser for a second liquid detergent Home Connect Home Connect...
  • Page 43: Home Connect Settings

    Home Connect  en ¡ Operating the appliance on the ap- pliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app. Home Connect settings Adapt Home Connect to your needs. You can find the Home Connect set- tings in the basic settings for your ap- pliance.
  • Page 44: Connecting Your Appliance To The Home Connect App

    en Home Connect a The appliance now sets up its own Carry out the steps in the Wi-Fi network with the name (SSID) Home Connect app to connect the HomeConnect. appliance. a If the display shows and lights up permanently, the appliance is connected to the home network.
  • Page 45: Activating Wi-Fi On The Appliance

    Home Connect  en only when your home photovoltaic Press inicio/pausa+carga. system can provide sufficient energy a The display shows and Flex Start or the energy tariff is good. is activated. The appliance waits to be started by the smart energy Requirements system (energy manager).
  • Page 46: Deactivating Wi-Fi On The Appli- Ance

    en Home Connect a If End is shown on the display, the Deactivating Wi-Fi on the ap- network settings are reset. pliance Tip: If you wish to operate your appli- Press and hold   for at least ance again via the Home Connect three seconds. app, you will need to reconnect it to Set the programme to position 4.
  • Page 47: Declaration Of Conformity

    Home Connect functions for A detailed RED Declaration of Con- the first time. formity can be found online at www.siemens-home.bsh-group.com Note: Please note that the among the additional documents on Home Connect functions can only be the product page for your appliance.
  • Page 48: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet)
  • Page 49: Cleaning And Servicing

    Cleaning and servicing en Press  and, at the same time, Cleaning the drum turn the programme selector to po- If you often wash at a washing tem- sition 2. perature of 40 °C and lower or the a The display shows the current appliance has not been used for a value.
  • Page 50 en Cleaning and servicing Remove the pump unit. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶ on the rear against water, deter- gent and fabric softener residue.
  • Page 51: Descaling

    Cleaning and servicing en Dry the detergent drawer, lid and Descaling pump unit and reinsert them. If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use.
  • Page 52 en Cleaning and servicing To allow the detergent solution to flow out into the container, remove the sealing cap. Slide a receptacle under the open- ing. Firmly press on the sealing cap. Take the drain hose out of the holder. Insert the drain hose into the holder.
  • Page 53 Cleaning and servicing en Make sure that the impeller in the Cleaning the drain pump drain pump can be rotated. Note: Please read the information in Insert the pump cap. the "Safety" → Page 4 and "Prevent- Ensure that the parts of the ing material damage" → Page 11 sec- ‒...
  • Page 54: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the desaguar / escoa- mento programme after you have emptied the drain pump. Turn on the tap. Insert the mains plug. Switch on the appliance.
  • Page 55 Cleaning and servicing en Cleaning the filter on the tap Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely. Requirement: The water inlet hose is empty. Remove the water inlet hose from the tap.
  • Page 56: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 57 Troubleshooting en Fault Cause troubleshooting "E:10 / -00 / -10 / -20" The pump for the intelligent Switch off the appliance. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 49 If this indicator appears again, call our after-sales service. → "Customer Service", Page 68 Note: You can start the washing pro- gramme if you deactivate the intelli-...
  • Page 58: Malfunctions

    en Troubleshooting Fault Cause troubleshooting Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 59 Troubleshooting en Fault Cause troubleshooting The programme does not The detergent drawer has Push the detergent drawer in as far ▶ start. not been pushed in as far as as it will go. it can go. The pump for the intelligent Switch off the appliance.
  • Page 60 en Troubleshooting Fault Cause troubleshooting The water is not draining. pressing inicio/pausa+carga. → "Resuming the programme when the programme status is Rinse Hold", Page 40 The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 71 Pump cover is not correctly...
  • Page 61: Noise

    Troubleshooting en Fault Cause troubleshooting Drum jerks after the pro- This is caused by an internal Not a fault – no action required. ▶ gramme starts. motor test. Vibrations and movement of Appliance is not correctly Aligning the appliance ▶ the appliance whilst spin- aligned.
  • Page 62: Problem With Results

    en Troubleshooting Fault Cause troubleshooting Loud noises during the spin Appliance is not correctly Aligning the appliance ▶ cycle. aligned. The appliance feet are not Secure the appliance feet. Aligning ▶ fixed. the appliance Transit bolts have not been Removing the transit bolts ▶...
  • Page 63 Troubleshooting en Fault Cause troubleshooting Detergent residue on the Detergents may contain wa- Start the  programme. ▶ damp washing. ter-insoluble substances that deposit on the laundry. Unsuitable detergent added Check whether the detergent used to the dispenser of the intelli- is suitable. → "Detergents and care products", gent dosing system.
  • Page 64: Home Connect Problem

    en Troubleshooting Fault Cause troubleshooting Insufficient cleaning. Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 41 Unsuitable detergent added Check whether the detergent used to the dispenser of the intelli- is suitable. → "Detergents and care products", gent dosing system. Page 36 Drain the dispenser.
  • Page 65: Odours

    Troubleshooting en Fault Cause troubleshooting Water is leaking out at the Water outlet hose is not con- Connect the water outlet hose cor- ▶ water outlet hose. nected correctly. rectly. Water outlet connection types Odours Fault Cause troubleshooting → "Cleaning the drum", Page 49 Odours have formed in the Humidity and detergent ▶...
  • Page 66: Emergency Release

    en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 51 Detach the hoses.
  • Page 67: Using The Appliance Again

    Transportation, storage and disposal en Start the desaguar / escoamento programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Insert the power cord into the Risk of harm to health! holder and tighten all four...
  • Page 68: Customer Service

    en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
  • Page 69 Customer Service en ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according to our instructions; this also in- cludes correctly fitting the Aqua- Stop extension (genuine access- ory).
  • Page 70: Consumption Values

    en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 71: Technical Specifications

    Technical specifications en More information about your model Technical specifications Technical specifications can be found online at https://en- ergylabel.bsh-group.com . This web Facts and figures for your appliance Technical specifications address is linked to the official EU can be found here. EPREL product database.
  • Page 72 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001568473* 9001568473 (000630)

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