Siemens WM16XKH0ZA User Manual And Installation Instructions

Siemens WM16XKH0ZA User Manual And Installation Instructions

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Washing machine
WM16XKH0ZA
en
User manual and installation instructions
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Siemens Home Appliances

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Summary of Contents for Siemens WM16XKH0ZA

  • Page 1 Washing machine WM16XKH0ZA User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-...
  • Page 3 16 Home Connect ......   43 20.2 Inserting the transit bolts.. 69 16.1 Home Connect settings.. 43 20.3 Using the appliance again .. 70 16.2 Connecting the appliance 20.4 Disposing of old appliance .. 70 to a WLAN home network (Wi-Fi) with WPS function .. 43 21 Customer Service.....    71 21.1 Product number (E-Nr.) and 16.3 Connecting the appliance production number (FD).. 71...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage If the water pressure is too high or Preventing material damage 2 Preventing material too low, the appliance may not be able to operate properly. damage Make sure that the water pressure ▶ in the water supply system is min. Follow these instructions to avoid ma- Preventing material damage 100 kPa (1 bar) and max.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Reduce the washing temperature for Environmental protection and saving energy 3 Environmental protec- lightly and normally soiled laundry. tion and saving energy a At low temperatures, the appliance consumes less energy. For light to Environmental protection and saving energy normal soiling, lower temperatures 3.1 Disposing of packaging than indicated on the care label...
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ...
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. 4.3 Requirements for the in- Washing machine stallation location Accompanying documents Note: Please read the information in Water inlet hose the Safety → Page 4 and Preventing material damage → Page 10 sections Cover caps to ensure that you use the appliance...
  • Page 14: Removing The Transit Bolts

    en Installation and connection Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, In a kitchen unit ¡ A niche width the appliance may tip over. of 60 cm is re- Always secure the feet of the appli- quired.
  • Page 15 Installation and connection en Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
  • Page 16: Removing The Transport Struts

    en Installation and connection Undo and remove the screws in 4.5 Removing the transport the horizontal transport strut using struts a T20 screwdriver. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 17: Aligning The Appliance

    Installation and connection en Connect the water inlet hose. Note: Observe the draining heights. The maximum draining height is 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a using an elbow.
  • Page 18: Connecting The Appliance To The Electricity Supply

    en Installation and connection Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 27 Programme selector → Page 38...
  • Page 21: Display

    Display en Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 kg Recommended The maximum load capacity for the selec- load ted programme in kg.
  • Page 22 en Display Display Designation Description Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
  • Page 23 Display en Display Designation Description E:35 / -10 Error Error code, error display, signal. Example...
  • Page 24: Buttons

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the selected programme. You Buttons can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description Start/Reload  ¡ Start Start, cancel or pause the pro- gramme.
  • Page 25 Buttons en Button Selection Description (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off Remote start    ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡...
  • Page 26 en Buttons Button Selection Description Extra rinse  ¡ Activate Activate or deactivate an additional rinse cycle. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water. Easy iron  ¡ Activate Activate or deactivate the reduced creasing programme. ¡ Deactivate In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted.
  • Page 27 Programmes en ⁠ ⁠   ⁠ ⁠   ⁠ ⁠ Easy iron  ⁠ ⁠ Prewash  ⁠ ⁠ Extra rinse  – ⁠ varioSpeed  1600 1600 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes     Easy iron  Prewash  Extra rinse  – varioSpeed  1200 1600 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en –   – – –   – Easy iron  – – – Prewash  – – Extra rinse  – – – varioSpeed  1600 1600 Max. spin speed (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes –   –   – – Easy iron  – – Prewash  – – Extra rinse  – – varioSpeed  1000 1200 Max. spin speed (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en –   –   – Easy iron  – Prewash  Extra rinse  – varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes     Easy iron  Prewash  Extra rinse  – – varioSpeed  1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en ⁠   ⁠   – Easy iron  – Prewash  ⁠ Extra rinse  ⁠ varioSpeed  1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
  • Page 35: Laundry

    Laundry en Add washing powder to the Laundry 11 Laundry manual dosing compartment. Laundry 11.1 Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock- ▶ ets in your laundry before using the appliance.
  • Page 36: Degrees Of Soiling

    en Laundry To improve washing results and – Colours ▶ prevent discolouration, sort the Wash new coloured items laundry according to the following separately the first time you criteria before washing. wash them. – Soiling → Page 36 – Type of fabric and fibre type –...
  • Page 37: Detergents And Care

    Detergents and care products en Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents Detergents and care products Note: Please read the information in ¡ Do not mix detergent and fabric the Safety → Page 4 and Preventing softener material damage → Page 10 sections...
  • Page 38: Basic Operation

    en Basic operation Water hardness Hardness range Total hardness in mmol/ German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) 1.5– 2.5 8.4–14 hard (III) over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a standard load of 4–5 kg.
  • Page 39: Setting A Programme

    Basic operation en ¡ To prevent creasing, take note of 13.2 Setting a programme the maximum load for the relevant Set the programme selector to the programme → Page 27. required programme → Page 27. Requirement: Prepare and sort the laundry. → "Laundry", Page 35 Open the door. If necessary, adjust the pro- gramme settings → Page 39.
  • Page 40: Starting The Programme

    en Basic operation Requirement: Find out the optimum 13.8 Adding laundry dosage for detergent and care Note: Please read the information in product. → Page 37 the Safety → Page 4 and Preventing Pull out the detergent drawer. material damage → Page 10 sections Pour in detergent. to ensure that you use the appliance → "Detergent drawer", Page 20 safely.
  • Page 41: Switching Off The Appli- Ance

    Childproof lock en Open the door. Leave the door and detergent drawer open so that residual water Remove the laundry. can evaporate. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two ⁠...
  • Page 42: Intelligent Dosing System

    en Intelligent dosing system Pour liquid detergent and fabric Intelligent dosing system 15 Intelligent dosing sys- softener into the relevant dis- pensers. → "Detergent drawer", Page 20 The optimum quantities of liquid de- Intelligent dosing system tergent and fabric softener are dis- pensed automatically depending on the programme and settings.
  • Page 43: Basic Dosage

    Home Connect  en The Home Connect app guides you 15.3 Basic dosage through the entire login process. Fol- The basic dosage depends on the low the instructions in the Home Con- manufacturer's instructions for the de- nect app to configure the settings. tergent, the water hardness and the Tips degree of soiling of the laundry.
  • Page 44: (Wi-Fi) With Wps Function

    en Home Connect Press and hold Remote start  quickly sets up its own Wi-Fi network. approx. 3 seconds. You can connect a mobile device to the WLAN network and transfer the a The display shows Aut. network information for the WLAN Press Start/Reload  home network (Wi-Fi) to your appli- Press the WPS button on the ance.
  • Page 45: Connecting Your Appliance To The Home Connect App

    Home Connect  en Set the programme to position 3. a The display shows APP. Press Start/Reload  a The appliance connects to the Home Connect app. Once your appliance is displayed in the Home Connect app, carry out the last steps in the Home Connect app. a If the display shows , the appliance is connected to the Home Connect Open the Home Connect app on...
  • Page 46: Activating Wi-Fi On The Appliance

    en Home Connect a If the appliance has connected to ¡ Switch off the appliance. the energy manager successfully, ¡ Power failure. the display shows and . 16.6 Activating Wi-Fi on the Activate Flex Start if you want the smart energy system (energy man- appliance ager) to start up your appliance.
  • Page 47: Resetting The Appliance Network Settings

    Home Connect  en Press and hold Remote start  visit the service/support section of approx. 3 seconds. your local website: www.home-con- nect.com Set the programme to position 6. a UPd appears on the display. 16.11 Data protection Press Start/Reload  Please see the information on data a The software update is installed.
  • Page 48: Basic Settings

    en Basic settings Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
  • Page 49: Changing The Basic Set- Tings

    Cleaning and servicing en 17.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
  • Page 50: Cleaning The Detergent Drawer

    en Cleaning and servicing Unclip the detergent drawer lid 18.3 Cleaning the detergent and remove it. drawer If you change detergent or the deter- gent drawer is dirty, clean the deter- gent drawer and the pump unit of the intelligent dosing system. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections...
  • Page 51 Cleaning and servicing en ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶ on the rear against water, deter- gent and fabric softener residue. Clean the pump unit with a damp cloth.
  • Page 52: Descaling

    en Cleaning and servicing Remove the maintenance flap. 18.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
  • Page 53 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
  • Page 54: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 18.6 Cleaning the intake pump cap are correctly as- sembled.
  • Page 55: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Reattach the water outlet hose and 18.7 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
  • Page 56 en Cleaning and servicing Remove the water inlet hose from Cleaning the filter on the the tap. appliance Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
  • Page 57 Cleaning and servicing en Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
  • Page 58: Troubleshooting

    en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 59 Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 52 ▶...
  • Page 60 en Troubleshooting Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 61 Troubleshooting en Fault Cause and troubleshooting The programme does → "Deactivating the childproof lock", Page 41 ▶ not start. - Ready in  ⁠   + is activated. Check whether - Ready in  ⁠   + is activated. ▶ → "Buttons", Page 24 Laundry is caught in the door. Open the door again.
  • Page 62 en Troubleshooting Fault Cause and troubleshooting The water is not drain- Install the water outlet hose at a maximum height of ▶ ing. 1 metre. Pump cover is not correctly assembled. Correctly assemble the pump cover. ▶ Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
  • Page 63 Troubleshooting en Fault Cause and troubleshooting The programme dura- Note: When loading, where possible, place large and tion changes during small items of laundry together in the drum. Different the wash cycle. sized items of laundry distribute themselves better during the spin cycle. Foam detection system switches on a rinse cycle if foam build-up is too high.
  • Page 64 en Troubleshooting Fault Cause and troubleshooting High spin speed not is activated. Easy iron  reached. Select the programmes that are suitable for the ▶ type of fabric. → "Programmes", Page 27 Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum.
  • Page 65 Troubleshooting en Fault Cause and troubleshooting Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 52 ▶ pump. Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out.
  • Page 66 en Troubleshooting Fault Cause and troubleshooting The spin result is not Redistribute the laundry in the drum. ▶ satisfactory. The laun- Note: Where possible, mix large and small items in dry is too wet/too the drum. Different sized items of laundry distribute damp.
  • Page 67 Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Check whether the detergent used is suitable. → "Detergents and care products", Page 37 Drain the dispenser. → "Cleaning the detergent drawer", Page 50 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 42 Unsuitable detergent added to the dispenser of the in- telligent dosing system.
  • Page 68 en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 49 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
  • Page 69: Transportation, Storage And Disposal

    Transportation, storage and disposal en Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 52 Requirement: The drain pump is Detach the hoses. empty. → Page 52 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
  • Page 70: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 71: Customer Service

    Customer Service en Make a note of your appliance's de- Customer Service 21 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
  • Page 72 en Consumption values Consumption values 22 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 73: Declaration Of Conformity

    2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com Length of the wa- 150 cm among the additional documents on ter inlet hose the product page for your appliance. Length of the wa- 150 cm...
  • Page 76 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001581765* 9001581765 (001203)

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