Epson WorkForce WF-M20590D4TW User Manual page 4

User's Guide
Staple Cartridge Replacing. . . . . . . . . . . . . . . . 134
Network Service and Software
Information
Application for Scanning Documents and
Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . 137
Adding the Network Scanner. . . . . . . . . . . . . . 137
Application for Configuring Scanning from the
Computer (Document Capture Pro). . . . . . . . . . . 138
Application for Configuring Printer Operations
(Web Config). . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Running Web Config on a Web Browser. . . . . . 139
Running Web Config on Windows. . . . . . . . . . 140
Running Web Config on Mac OS. . . . . . . . . . . .140
Software Update Tools (Software Updater). . . . . . 140
Installing the Latest Applications. . . . . . . . . . . . . .141
Installing a PostScript Printer Driver. . . . . . . . . . . 142
Installing a PostScript Printer Driver -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Installing a PostScript Printer Driver - Mac OS. 143
Installing the Epson Universal Printer Driver
(for Windows Only). . . . . . . . . . . . . . . . . . . . . . . 143
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 144
Uninstalling Applications - Windows. . . . . . . . .144
Uninstalling Applications - Mac OS. . . . . . . . . .145
Printing Using a Network Service. . . . . . . . . . . . . 145
Maintenance
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 147
Checking the Circuit Breaker. . . . . . . . . . . . . . . . 148
Checking the Clogged Nozzles. . . . . . . . . . . . . . . 150
Solving Problems
Descriptions on the Screen. . . . . . . . . . . . . . . . . . 152
Clearing a Paper Jam. . . . . . . . . . . . . . . . . . . . . . 153
Paper Jam Occurs Frequently. . . . . . . . . . . . . . . . 154
Paper is Smeared or Scuffed. . . . . . . . . . . . . . . . . 154
Checking Messages on the LCD Screen. . . . . . . . . 154
Error Code on the Status Menu. . . . . . . . . . . . . 156
Copying Problems. . . . . . . . . . . . . . . . . . . . . . . . 159
Cannot Copy. . . . . . . . . . . . . . . . . . . . . . . . . . 159
Copy Quality Problems. . . . . . . . . . . . . . . . . . .160
Cannot Copy as Expected. . . . . . . . . . . . . . . . . 161
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . .161
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . 161
Scanned Image Problems. . . . . . . . . . . . . . . . . 162
Contents
Cannot Save Scanned Images to the Shared
Folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Other Scanning Problems. . . . . . . . . . . . . . . . . 169
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 170
Cannot Print from a Computer. . . . . . . . . . . . . 170
Cannot Print from an iPhone or iPad. . . . . . . . 171
Printing is Paused. . . . . . . . . . . . . . . . . . . . . . 171
Printout Problems. . . . . . . . . . . . . . . . . . . . . . 171
Other Printing Problems. . . . . . . . . . . . . . . . . 173
PostScript Printer Driver Problems. . . . . . . . . . 174
Problems with Optional Items. . . . . . . . . . . . . . . .175
The Finisher Unit and High Capacity Tray are
not Recognized. . . . . . . . . . . . . . . . . . . . . . . . 175
Paper is not Ejected to the Finisher Unit. . . . . . 176
Lost the Paper Cassette Lock Key. . . . . . . . . . . 176
Other Printing Problems. . . . . . . . . . . . . . . . . . . 176
Banding Appears. . . . . . . . . . . . . . . . . . . . . . . 176
Power does not Turn On/Off. . . . . . . . . . . . . . .176
Control panel gets dark. . . . . . . . . . . . . . . . . . .177
Slight Electric Shock when Touching the Pinter 177
Operations Sounds Are Loud. . . . . . . . . . . . . . 177
The Date and Time Are Incorrect. . . . . . . . . . . 177
External memory is not recognized. . . . . . . . . . 177
Cannot save data in the external memory. . . . . 177
Forgot your Password. . . . . . . . . . . . . . . . . . . . 178
2-sided Printing is Slow. . . . . . . . . . . . . . . . . . 178
Control Panel does not Respond. . . . . . . . . . . . 178
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 179
Printer Specifications. . . . . . . . . . . . . . . . . . . . 179
Scanner Specifications. . . . . . . . . . . . . . . . . . . 179
Interface Specifications. . . . . . . . . . . . . . . . . . . 180
Network Function List. . . . . . . . . . . . . . . . . . . 180
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 182
Ethernet Specifications. . . . . . . . . . . . . . . . . . . 182
Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 182
PostScript Level 3 Compatibility. . . . . . . . . . . . 183
Supported Third Party Services. . . . . . . . . . . . . 183
External USB Device Specifications. . . . . . . . . . 183
Supported Data Specifications. . . . . . . . . . . . . .183
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Electrical Specifications. . . . . . . . . . . . . . . . . . 185
Environmental Specifications. . . . . . . . . . . . . . 186
System Requirements. . . . . . . . . . . . . . . . . . . . 186
Optional Product Specifications. . . . . . . . . . . . . . 187
Finisher Unit Specification. . . . . . . . . . . . . . . . 187
Finisher Bridge Unit Specification. . . . . . . . . . . 187
High Capacity Tray Specification. . . . . . . . . . . 188
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