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User's Guide
Code
Problem
324
A file with the same name already exists in the
specified folder.
325
There is not enough storage space available in the
specified folder.
326
327
The memory is full.
328
The destination was wrong or the destination does
not exist.
329
The scanned image size exceeds the maximum limit.
(Scan to a Network Folder or FTP Server)
331
A communication error occurred.
332
There is not enough storage space available to save
the scanned image in the destination storage.
333
The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
334
An error occurred while sending the scanned image.
341
A communication error has occurred.
Related Information
"Menu Options for Network Settings in General Settings" on page 42
&
"Menu Options for Web Service Settings in General Settings" on page 43
&
"Inserting and Removing an External USB Device" on page 36
&
Copying Problems
Cannot Copy
❏ This printer has features that allow the administrator to limit user operations. You need a user name and login
password when making copies. Contact your printer administrator if you do not know the password.
❏ You cannot copy if an error, such as a paper jam, has occurred in the printer. Check the printer's control panel
and follow the on-screen instructions to clear the error.
Solving Problems
Solution
❏ Delete the file with the same name.
❏ Change the file name prefix in File Settings.
❏ Increase the storage space in the specified folder.
❏ Reduce the number of documents.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
Wait until other ongoing jobs are finished.
Check the Location settings.
Lower the scanning resolution or increase the
compression ratio to reduce the size of the scanned
image.
Print a network connection report to check if the
printer is connected to the network.
Reduce the number of documents.
Select the destination again.
-
❏ Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏ Make sure that Document Capture Pro is installed
on the computer.
159
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