Technical Issues, Clues And Solutions - Axis Q6054 Mk III Manual

AXIS Q6054 Mk III PTZ Network Camera
Troubleshooting
注
When you upgrade the product with the latest firmware in the active track, the product receives the
latest functionality available. Always read the upgrade instructions and release notes available
with each new release before upgrading the firmware. To find the latest firmware and the release
notes, go to
AXIS Device Manager can be used for multiple upgrades. Find out more at
axis.com/products/axis-device-manager
1. Download the firmware file to your computer, available free of charge at
2. Log in to the product as an administrator.
3. Go to Settings > System >
has finished, the product restarts automatically.

Technical issues, clues and solutions

If you can't find what you're looking for here, try the troubleshooting section at
Problems upgrading the firmware
Firmware upgrade
failure
Problems setting the IP address
The device is located
on a different subnet
axis.com/support/firmware
要观看此视频，请转到本文档的网页版本。
www.axis.com/products/online-manual/42112#t10095327
How to upgrade the firmware
Maintenance. Follow the instructions on the page. When the upgrade
If the firmware upgrade fails, the device reloads the previous firmware. The
most common reason is that the wrong firmware file has been uploaded. Check
that the name of the firmware file corresponds to your device and try again.
If the IP address intended for the device and the IP address of the computer
used to access the device are located on different subnets, you cannot set the
IP address. Contact your network administrator to obtain an IP address.
.
.
16
axis.com/support/firmware
axis.com/support
.
.