Troubleshooting - ABB LVS Digital Manual

TR OUB LESHOOT IN G

9.2 Troubleshooting

Problem
No access to
Digital Gateway
with the
web interface
or MNavigate
Continued on the next page
5 2
Solution
Check if the correct IP address in the address bar of the web browser has
been entered.
Check if the Digital Gateway is powered on and no fault indication is on
the LED indication of Digital Gateway
Check if the Web Server option is activated. This option is customer project
specific and can only be enabled using MNS Engineering Tools
can be used to check communication to the Digital Gateway.
Check if the network configuration is correct; use a ping command to verify
that the Digital Gateway is reachable. Open a command window on the PC:
• Start / Run, then type in "cmd" and click Enter
• Enter the ping command with the correct IP address of Digital
Gateway: ping xxx.yyy.zzz.aaa
• If no reply is received, check the cable connection of the PC or
MView and Digital Gateway. If a reply is received the connection is
ok.
If the Digital Gateway is still not reachable;
Remove the CF card from Digital Gateway, insert the CF card into a card
reader connected to MNavigate and write the Digital Gateway data again to
the CF card.
Ensure that correct address settings are entered for Digital Gateway.
Re-insert the card to Digital Gateway and start Digital Gateway and check
communication
TR OUB LESHOOT ING A ND MA INT ENA NCE
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If available, it
1 TG C90 80 04