Windows Help File; Support - Lorex DVM2050 Owner's Manual

Chapter 1: Read Me First
Modem 28 bps or higher modem
CD-ROM Drive Required for software installation
Computer Connection USB
Camera Included with DVM2101-A and DVM2051-A (not
included with DVM2100 or DVM2050)
1.5

Windows Help File

The Digital Video Security System User's Manual is available in modified form as a
Windows Help file. To access the online Help file, click first on Help, then Help topics, and
finally the Contents section from the Digital Video Security System application itself.
1.6

Support

The following 3 options are available for technical support:
Type Contact
On-line Support Please visit our website at
www.strategicvista.com
technical information anytime and
weekly updates to the most
frequently asked questions
Email Support Please email your queries to us
at support@strategicvista.com
If you are experiencing a
technical problem, you can also
send the configuration file to us
for assistance
Telephone Support Should you need to talk with a
customer support representative
please visit our website at
www.strategicvista.com
most up to date telephone
customer support phone number.
Note that a fee may apply for this
service.
Digital Video Security System Start Up Guide
Hours
24 Hours / 7 days a
for free week
Allow 24 Hours (Mon-Fri)
for a technical support
person to respond to
your query
Support available 7 Days
a week
for the
5