Lorex DVM2050 Owner's Manual
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Lorex DVM2050 Owner's Manual

Lorex DVM2050 Owner's Manual

Lorex dvm2050 security systems: user guide
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INTERNET
VIDEO
SECURITY
MONITORING
OWNER'S MANUAL
Document Version 1.20.145
Application Version 1.20.145 06/04

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  • Page 1 INTERNET VIDEO SECURITY MONITORING OWNER’S MANUAL Document Version 1.20.145 Application Version 1.20.145 06/04...
  • Page 2 NOTE: THIS MANUAL SOFTWARE VERSION 1.20.145. YOU MAY BE ASKED UPON INSTALLATION TO DOWNLOAD A NEWER SOFTWARE VERSION INCLUDE UPDATED FEATURES INFORMATION. FOR THE MOST UP TO DATE STARTER’S GUIDE, PLEASE PRINT THE START UP GUIDE FROM THE HELP MENU. Digital Video Security System is undergoing continuous improvement to the software.

  • Page 3: Table Of Contents

    Table of Contents ... 2 Read Me First Steps to Get Going... 2 ... 2 1.2.1 User’s Manual Layout ... 2 1.2.2 Symbols Used in This Manual System Contents... 2 Minimum System Requirements... 2 Windows Help File ... 2 Support ... 2 FCC Compliance ...
  • Page 4 ... 2 3.3.7 Adding Scheduled Events 3.3.8 Enabling Local Surveillance to be Viewed Remotely 3.3.9 Setting up a Remote Surveillance Connection 3.3.10 Viewing Live Video Remotely ... 2 ... 2 3.3.11 Video Playback 3.3.12 Additional information on remotely connection & viewing ...

  • Page 5: Read Me First

    Chapter 1: Read Me First Read Me First Digital Video Security System enables you to monitor and protect your business, home or office from across the hall or around the world. The video grabber software provided with Digital Video Security System, allows you to set up a PC based security system in minutes that can: •...

  • Page 6: Symbols Used In This Manual

    DVM2051-A system) – A high-quality color video security camera with cable and 9 V DC power supply. Note: if you purchased DVM2100 or DVM2050, you will need to purchase a video security camera. Digital Video Security System Start Up Guide...

  • Page 7: Minimum System Requirements

    Chapter 1: Read Me First User’s Manual – Full reference to the features of Digital Video Security System. Video Grabber Application Owners with USB Cable Software Manual DO NOT PLUG THE VIDEO GRABBER INTO THE USB PORT OF YOUR COMPUTER. YOU MUST FIRST RUN THE INSTALLATION SOFTWARE.

  • Page 8: Windows Help File

    Computer Connection Camera Included with DVM2101-A and DVM2051-A (not included with DVM2100 or DVM2050) Windows Help File The Digital Video Security System User’s Manual is available in modified form as a Windows Help file. To access the online Help file, click first on Help, then Help topics, and finally the Contents section from the Digital Video Security System application itself.

  • Page 9: Fcc Compliance

    Chapter 1: Read Me First FCC Compliance This equipment has been tested and found to comply with the limits for a class B digital device, pursuit to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication.

  • Page 10: Installing Digital Video Security System

    Installing Digital Video Security System This chapter describes how to install Digital Video Security System. You will need a video security camera (included with DVM2101-A and DVM2051-A) to operate this system. Screen shots in this manual have been taken on a system running Windows 2000. There will be small differences to the external appearance of the application windows and dialogs running on Windows XP.
  • Page 11 Follow the instructions of the standard Windows installation dialog, which will guide you through the installation process. YOU MUST ACCEPT THE LICENSE AGREEMENT PANEL OR THE INSTALLATION WILL NOT CONTINUE. The next two panels will require you to accept the license agreement, and enter your customer information.
  • Page 12 Select the Complete Setup option and click on Next. The installation may appear to pause during the installation process. If this happens let the installation software proceed. It is automatically configuring your Windows environment to determine what it needs to install in order for the Digital Video Security System software application to operate properly.
  • Page 13 The installation automatically installs Windows Media Player 9 Series if it is not already on your system. The Digital Video Security System is based on a Widows Media platform, and WM9 offers improved streaming audio/video performance from previous versions of the software.
  • Page 14 Once Windows Media 9 is installed, you will be prompted with a setup dialog for DirectX. DirectX is the core Windows® technology that drives high-speed multimedia and games on the PC. For more information on the features of DirectX, please refer to the following link: http://www.microsoft.com/windows/directx/default.aspx An advantage of having a Windows Media platform is that Windows Media software is constantly being improved.
  • Page 15 After DirectX 9.0 is installed, the installing process for the Digital Video Security System application software will resume. When the installation is completed you will see the following window. Once the installation of the Digital Video Security System application is complete, you must Restart your system in order for the new settings to take effect.

  • Page 16: Connecting The Hardware

    Connecting the Hardware Once the installation of the Software Application and Video Drivers is completed, connect the Video Grabber to the USB port on your computer using the supplied cable. The Video Grabber is designed as a Plug-and-Play device. The Windows device manager will automatically finds and recognizes the Video Grabber with the Found New Hardware Wizard.
  • Page 17 Your system may ask you to specify the location of both the Audio and Video Drivers. Select the CD-ROM drive. The New Hardware Wizard will locate the Drivers on the software CD. The Audio and Video Drivers with both install sequentially one after the other. You may be asked to restart your system between the Audio Driver and Video Driver installation.
  • Page 18 The next image shows the installation of the Audio driver being completed. DEPENDING ON YOUR SYSTEM, THE VIDEO AND AUDIO DRIVERS MAY NOT BE DETECTED AND INSTALLED IMMEDIATELY AFTER PLUG-IN OF THE HARDWARE. IF ONE OF THE TWO DRIVERS ISN’T BEING DETECTED, TRY UNPLUGGING AND REPLUGGING THE USB DEVICE, OR RESTART YOUR PC.

  • Page 19: Setting Up/ Installing Your Video Security Camera

    Setting Up/ Installing Your Video security Camera For users who purchased model DVM2100 or DVM2050, refer to your Video Security Cameras owners’ manual for installation of your security camera. Once the security camera has been set up, simply connect the RCA audio/video cable from the camera to the Video Grabber.

  • Page 20: To Uninstall

    To Uninstall To uninstall the Digital Video Security System go to the Add/Remove Program options in the Control Panel of Windows. Click on the DVM System item to uninstall the main Digital Video Security System application. The Digital Video Security System Uninstall program will prompt you with the following window: Select “Yes”...

  • Page 21: Tutorial

    Tutorial This tutorial will introduce you to the basic concepts of the Digital Video Security System application, with the goal of getting you up and running quickly in 30-45 minutes. It will provide you with an understanding of how to navigate through the Digital Video Security System software to set up a basic security system with minimum effort.
  • Page 22 Upon launching the Digital Video Security System, the default layout of the application will appear as follows: Menu Bar The menu and tool bars provide you with access to the feature set of the Digital Video Security System application. The main window is where all launched windows will open, and the status bar provides you with feedback on any operation Digital Video Security System is carrying out.

  • Page 23: Getting Started

    Getting Started Using the case study scenario described in the introduction to the tutorial, your store will be set up as the local surveillance connection. The local surveillance is always the location of the video camera. Later in this tutorial you will set up your home office as the remote surveillance connection.
  • Page 24 Type a descriptive name in the label field; in this example “Store Surveillance Camera”. The Connection Information area will have the connection method, video device and audio device pre-selected as the default setting. For this tutorial leave the Login information fields blank. Select OK, and the new connection is added.

  • Page 25: Opening The Local Video Surveillance Connection

    All connections are automatically saved when you exit the application. You do not have to specifically save your connections. 3.3.2 Opening the Local Video Surveillance Connection Now that the connection has been set up, you will open the connection window in order to: •...

  • Page 26: Viewing Video Locally

    The Local Video Surveillance maintains the connection label in the title bar to identify which connection it is controlling. This is the descriptive label that you entered when creating the connection. 3.3.3 Viewing Video Locally Upon opening the connection, live video will appear (allow approximately 10 seconds for the camera picture to appear).
  • Page 27 video security system will trigger the computer to begin recording to your computer’s hard drive. An alarm can trigger the following events: • Notify you via e-mail; • Automatically dial a phone or pager; • Capture the motion on video; •...
  • Page 28 Range: There are 4 selectable motion detection ranges: Up to 5 feet 5 to 10 ft 10 to 20 ft More than 20 feet In order to set up an alarm for Motion Detection, click on the Local Video Surveillance window. The Motion Detection Alarm dialog will open, as shown in the following screen: DVM already has Record Video as the first default action item.
  • Page 29 DIGITAL VIDEO RECORDING MAY USE UP DISK SPACE AND SHOULD THEREFORE BE USED CAUTIOUSLY. EACH MINUTE OF VIDEO RECORDING IS APPROXIMATELY 1.5 MB. Type in a descriptive label for the alarm; in this example, “Weeknights”. You can set up multiple alarms. Each one is identified by a unique label that you select.

  • Page 30: Setting Actions In Response To An Alarm

    In the next section, you will add the Actions that should occur upon detection of motion such as sending an e-mail, dialing a phone or pager, recording video, playing an audio file or activating an X-10 device. 3.3.6 Setting Actions in Response to an Alarm You can set up as many actions as you want as a result of motion being detected, including multiple occurrences of the same type of action.
  • Page 31 3.3.6.1 Send an E-Mail To add an action that sends e-mail as a result of motion detection, select Send e-mail from the Add Action drop-down box in the Motion Detection Alarm window and click Add. You will see the following dialog: As with most e-mail systems, enter the address and fill in the subject and message fields.
  • Page 32 To obtain your SMTP Server information, you can inquire with your internet service provider. Alternatively, it you are using Microsoft Outlook, you can click on Tools in the main menu bar, and select Accounts from the drop down menu. Then click on Properties, and select the Servers tab in order to find your SMTP Server.
  • Page 33 In the window that lists the actions, the Details column provides a brief summary of the action so that you can easily identify it. 3.3.6.2 Dial a Telephone or Pager To add an action that places an automated call to a telephone or pager as a result of motion detection, select the Dial Phone or Pager option from the drop down Action Menu and click ADD.
  • Page 34 Enter the phone number of the emergency contact and the dial (DTMF) tones you will be sending to the pager. (For full details on the various aspects of this Action, please refer to “Action: Dial a Telephone or Pager” in the Reference section of the Help menu). You can optionally place dashes (‘-‘) to present the phone numbers in familiar form (999-9999), though this will not affect how the number is dialed out.
  • Page 35 automated telephone call will be placed to a pager. The Motion Detection Alarm window will appear as follows: Note that two Actions to the same alarm are now listed in the Actions region of the Motion Detection Alarm window. 3.3.6.3 Play Audio File The audio alarm allows you to be alerted by an audio sound when motion is detected at the camera’s location.
  • Page 36 Select an audio file from the dialog box by pressing the button to hear the audio file that you selected. Alternatively, you can also Record your own audio message as a .wav file that can serve as your audio alarm. Press OK.
  • Page 37 Note that four Actions to the same alarm are now listed in the Actions window of the Motion Detection Alarm window. 3.3.6.4 Activate X-10 To add an action that controls X-10 devices such as lights and other electrical outlets as a result of motion detection, select Control X-10 devices from the Add Action drop-down box in the Motion Detection Alarm window and press Add.
  • Page 38 section of the Help menu; for a brief overview of the X-10 protocol, please see the X-10 Reference section of the Help menu). Set the Command to ON, indicating that the lights should turn on when motion is detected. Running Test will turn on the selected lights immediately, confirming that you have accurately entered the Codes you desired.

  • Page 39: Adding Scheduled Events

    Note that five Actions to the same alarm are now listed in the Actions region of the Motion Detection Alarm window. You may close the Motion Detection Alarm dialog by pressing OK. Your Local Video Surveillance window will now reflect the Alarm you have just added: You can edit the Alarm you just created by double-clicking on the Weeknights alarm icon.
  • Page 40 The Scheduled Event dialog enables you to flexibly select events that can be scheduled in any combination of days or times of the day, such as weeknights, weekdays, weekends, etc. To demonstrate the simplicity of adding a Scheduled Event, which is nearly identical to adding an Alarm, let us walk through the two examples mentioned above, which are setting the lighting at a pre-designated time and recording the cash register every evening.
  • Page 41 With the exception of the Scheduled Time field, this dialog is identical to the Motion Detection Alarm dialog. (In setting up an Alarm, you choose both a start and end time; for a Scheduled Event you need to select only a start time.) Type in a descriptive label;...
  • Page 42 3.3.7.2 Activate X-10 You can now specify which action you would like to schedule; namely, accessing the X-10 protocol to turn off all lights. Setting up any of the Actions in a Scheduled Event – e-mail, dial a phone or pager, record video or activate X-10 – is identical to setting up an Action in response to an Alarm.
  • Page 43 You have now established that every night, at 10:00 PM, all of the lights in the store will be turned off. Press OK on the Scheduled Event Window to save these settings. As shown below, the Local Video Surveillance window will reflect that both an Alarm and a Scheduled Event have been established: Digital Video Security System Start Up Guide...
  • Page 44 3.3.7.3 Record Video From the Local Video Surveillance window shown above, select the Schedule Event icon. When the Schedule Event window opens, enter the following information: Event Label: Cash Register Closing Scheduled Time: 9:00 PM Scheduled Days: Check all days but Sunday Your Schedule Event window should look like this: Digital Video Security System Start Up Guide...
  • Page 45 From the Add Action drop-down list, select Record video and press Add. When the Video Record Action dialog opens, input the following information: Duration: 20 seconds Continuous Record: unchecked The Video Record Action Dialog will look like this: Running Test will immediately capture the pre-specified 20 seconds of video, and will store the video capture in the default video record file.
  • Page 46 Press OK. You have now established that six nights a week, at 9:00 PM, Digital Video Security System will record a 20 second segment of video and store it for future reference. The Schedule Event window will appear as follows: Select OK to close the Schedule Event window.

  • Page 47: Enabling Local Surveillance To Be Viewed Remotely

    3.3.8 Enabling Local Surveillance to be Viewed Remotely Once your local camera is set up properly in the store, you can enable it to be viewed remotely by others. When you open the Local Video Surveillance you can control whether a remote workstation can view the local video camera using the Disconnect icons found on the Local Video Surveillance toolbar.
  • Page 48 There are two methods for establishing a remote connection to the host (local) computer: Fixed IP Address and Yellow Pages Entry. This tutorial demonstrates how to remotely connect to a host computer that has a Fixed IP Address. For details on remotely connecting to a host computer using the Yellow Pages Entry, please refer to the Yellow Pages Directory in the Reference section of the Help menu.
  • Page 49 Please note that the Connection dialog now has a new field requesting the Fixed IP Address. Enter the IP address of the computer at the store where you have the camera connected. (For more details on Connection Methods for Remote Connections, please refer to Remote Connections in the Reference section of the Help menu).

  • Page 50: Viewing Live Video Remotely

    3.3.10 Viewing Live Video Remotely From the Connections window (as shown in the previous section), select which remote video connection you would like to access by double-clicking on its label with your mouse, or highlighting the label and selecting the Open Connection icon.

  • Page 51: Video Playback

    3.3.11 Video Playback To replay previously captured video, use Digital Video Security System’s convenient Video Playback feature. From the main window, select the following window will open: On the left-hand side of the window, you will see a listing of all video files stored in your default directory.
  • Page 52 3.3.12 Additional information on setting up a remote connection, Including: Viewing Remotely, Yellow Pages, Firewalls, Video Testing & Troubleshooting (These instructions are based on the local and host system being Windows 2000 or Windows XP)(All screen shots in the section are based on Windows XP) NOTE: In order for one computer to connect to another, both computers must have access to the Internet.
  • Page 53 3). In the Connection window, you should see at least one item, and by default it is called Main Camera. 4). Double click on the item labeled Main Camera in the Connection window. 5). A new window should open up. The new window should be titled “Local Video Surveillance: Main Camera”.
  • Page 54 8). After the video returns, you will notice that the Connect icon is now grey and the Disconnect icon is in blue and available. 9). In the Feedback window you should see the following message: NOTE: In order for one computer to connect to another, both computers must have broadband access to the Internet.
  • Page 55 * To test if the local system is reachable, go to the section titled How to test a Remote below. To setup a Yellow Pages entry: (You must be connected to the Internet to compete the following steps.) i. From within the DVS software, click on File and then click on Register with Yellow Pages.
  • Page 56 How to test a Remote IP below. Press OK The Yellow Pages entry is now setup. (NOTE: In the DVS software, if you click on Help > Help Topics, the DVM 2100 /DVM2101-A/DVM2050/DVM2051-A help window will open. Digital Video Security System Start Up Guide...
  • Page 57 Once again we have provided a tutorial on how to setup a remote station in the Help Topics that is provided with the DVS software. To access it, click on Help > Help Topics. The DVM 2100/DVM2101-A/DVM2050/DVM2051-A help window will open, click on Broadcast Local Surveillance and View Remotely and read the information on the right pane window.
  • Page 58 14). Under the General section, enter a Label for this new connection. For example, you could enter “Remote” or “Home Office”. 15). In the Connection Information section, click on the drop down box next to Connection Method. 16). Please read step 10 above (and the Broadcast Local Surveillance section on Help) for the differences on Fixed IP and Yellow Pages.
  • Page 59 19). The Browse Yellow Pages dialog box will appear. Scroll down until you find your entry. Click OK. Digital Video Security System Start Up Guide...
  • Page 60 20). You are now back at the Connection dialog box and your Yellow Pages name should be in the Remote – Yellow box. NOTE: If either the local (host) system or the remote system is connected to the Internet via a slow broadband or dial up connection, please read the section on Advanced Connection settings below.
  • Page 61 25). Click on the Connect icon 26). The remote system will attempt to connect to the local (host) system 27). If, at the bottom of the Windows Media Player window, your system keeps displaying “Buffering …” and never displays video, you might need to adjust the connection speed setting.

  • Page 62: How To Test A Remote Ip Connection

    Please read the Troubleshooting section later in this document – while this does not cover all the errors that could arise, it reviews the most common ones. 31). Please review the tutorials provided in the Help > Help Topics section for more information on setting up Alarms and Scheduled Events.
  • Page 63 A black background window will open. At the cursor “C:>” type “ping ip address”. Replace ip address with the IP address that was on the local (host) system. IT IS IMPORTANT THAT YOU TYPE IN THE IP ADDESS AS IT APPEARED, THIS INCLUDES THE “.” For example, on my system, I would type “ping 192.168.1.100”...

  • Page 64: How To Configure Basic Firewall Features

    In general if your local (host) system and remote systems have the same Class IP Address, but are not on the same network (meaning the computers are in separate, not physically connected locations; such as, one computer is at the office and one computer is at home) then your local (host) system is located behind a router and/or a firewall.
  • Page 65 How to configure basic firewall features: Firewalls come in many forms, from software based, such as Windows XP’s built in firewall and Zone Alarm’s free personal firewall, to hardware based firewalls. As such, it is beyond the scope of CoreVideo to advise you which firewall product to use and how each product is to be configured.
  • Page 66 From the drop down menu, select Edit Connection iii) The Connection dialog box will open. Click on the Advanced button The Advanced Connection Information dialog box will open Digital Video Security System Start Up Guide...

  • Page 67: Advanced Connection Settings

    As you can see, the default IP Port is port 85. You can change this to what ever you want. NOTE: If you do change it, it is best to change it to something over 5500. vii) Press OK viii) Press OK again You will need to go to the remote system and repeat these steps on the remote entry that you created in the Connection window.
  • Page 68 From the drop down menu, select Edit Connection iii) The Connection dialog box will open. Click on the Advanced button The Advanced Connection Information dialog box will open Click on the drop down list next to Video Profile Digital Video Security System Start Up Guide...

  • Page 69: Alternate Video Test Method

    Select the top item, “Video for dial-up modems or single channel ISDN (28.8 to 56 Kbps) vii) Click OK viii) Click OK again. Once again, you only need to do this on the local (host) system and not the remote. Go back the remote system and try to connect again.

  • Page 70: Troubleshooting

    iii) In the Open URL dialog box, type in the IP Address of the local (host) system followed by a colon (:) and then the Port number. Then press OK Windows Media Player will attempt to connect to the local (host) system. Once again, this connection is not utilizing any of the advanced features available in the DVS software, including the bandwidth optimization.
  • Page 71 If you see the following messages in the Feedback window and yet you can see video from the local (host) system, you are experiencing a Microsoft Direct Show error. This error, while still allowing you to view video, prohibits you from setting Alarms and Scheduled Tasks remotely.
  • Page 72 40 MB available hard disk space Modem 28 bps or higher modem CD-ROM Drive Required for software installation Computer Connection Camera Included with DVM2101-A & DVM2051-A (not included with DVM2100 & DVM2050) FOR MORE INFORMATION: www.strategicvista.com Digital Video Security System Start Up Guide...

  • Page 73: Camera Specifications

    Camera Specifications Image Device Color CMOS Picture Elements 510 x 492 Horizontal Resolution 330 TV lines Minimum Illumination 3 lux @ F2.0 S/N Ratio More than 48 dB Auto Electronic Shutter EIA 1/60 s – 1/150,000 s Scanning System Interlace 2:1 Video Output 1 Vp-p / 75 ohms Audio Output...

  • Page 74: Glossary

    Glossary Broadband – Broadband is a general term used to refer to a fast Internet connection. DSL – DSL is a type of Internet connection that runs over standard telephone wire. DTMF tones – DTMF Tones are the sounds that a phone makes when you press one of the keys.

  • Page 75: Support

    Support The following 3 options are available for technical support: Type Contact On-line Support Please visit our website at www.strategicvista.com for free technical information anytime and weekly updates to the most frequently asked questions Email Support Please email your queries to us support@strategicvista.com If you are experiencing a technical problem, you can also...

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