Digi SM-5300 Service Manual
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Digi SM-5300 Service Manual

Pc scale printer
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SERVICE MANUAL
SERVICE MANUAL
SM-5300
SM-5300
PC SCALE PRINTER
PC SCALE PRINTER
Edition 1
Edition 1
COPYRIGHT © 2010 TERAOKA WEIGH-SYSTEM PTE. LTD.
COPYRIGHT © 2010 TERAOKA WEIGH-SYSTEM PTE. LTD.
   

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Do you have a question about the SM-5300 and is the answer not in the manual?

Questions and answers

Haley
April 6, 2025

How do I add new plu’s to the system

0
1 comments:
Mr. Anderson
April 6, 2025

To add a new PLU to the Digi SM-5300 system:

1. On the scale, view the list of existing PLUs.
2. Identify a missing PLU number (e.g., 6 is missing between 5 and 7).
3. Press the missing number. It will appear on the right side.
4. Press the “POU” button to prompt the scale to create a new item.
5. Select “Yes” to confirm.
6. Fill in the fields:
- Enter the item name (e.g., Fresh Tomato) using the touchpad, then press Enter.
- Scroll to and select the “Unit Price” field, then enter the price (e.g., $15).
- Ensure the item is set to “weight by kg” if it is a weighted item.
- Enter the cost (e.g., $10 per pound).
7. Scroll to the “Label” field to add secondary information if needed (e.g., used-by date, nutritional table).

This completes the new PLU creation process.

This answer is automatically generated

1

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Summary of Contents for Digi SM-5300

  • Page 1         SERVICE MANUAL SERVICE MANUAL SM-5300 SM-5300 PC SCALE PRINTER PC SCALE PRINTER Edition 1 Edition 1 COPYRIGHT © 2010 TERAOKA WEIGH-SYSTEM PTE. LTD. COPYRIGHT © 2010 TERAOKA WEIGH-SYSTEM PTE. LTD.    ...

  • Page 2: Table Of Contents

            Tables of Content Tables of Content ––––––––––––––––––––––       –––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––      Tables of Content Tables of Content Tables of Content ........................2 Tables of Content ........................2     Notice ............................ 5 Notice ............................ 5  ...
  • Page 3         Tables of Content Tables of Content ––––––––––––––––––––––       –––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––  . 55     5.7 From From Self Self Service Service Screen Exit Screen Exit to to Main Main Menu Menu Screen Screen .............
  • Page 4         Tables of Content Tables of Content ––––––––––––––––––––––       –––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––  9.1.5 Disassembly of AD Board ................115     9.1.5 Disassembly of AD Board ................115 9.2 SM-5300P ........................ 116     9.2 SM-5300P ........................ 116 9.2.1 Disassembly of Pole, Customer Display Board and LCD........

  • Page 5: Notice

     ––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––      Noti c e Noti c e DIGI DIGI ® ® The material contained in The material contained in this document is proprietary and for this document is proprietary and for information only and is subject to change information only and is subject to change without notice.

  • Page 6: Safety Information

            Safety Information Safety Information –––––––––––––       –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––      Safety Information Safety Information The operator of the The operator of the equipment shall comply with the safety and equipment shall comply with the safety and warning indications and procedures warning indications and procedures outlined in this document.
  • Page 7         Safety Information Safety Information ––––––––––––       –––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––  DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER AND TYPE RECOMMENDED BY THE MANUFACTURER AND REPLACE BY QUALIFIED SERVICE PERSONEL.

  • Page 8: Cutter Safety Information

            Cutter Safety Information Cutter Safety Information  –––––––––––––––––––––––––––––––––       –––––––––––––––––––––––––––––––––      Cutter Safety Information Cutter Safety Information 1. Please careful the hand when close the printer door. 1. Please careful the hand when close the printer door. Caution For Pinching Hand Caution For Pinching Hand ATTENTION RISQUE DE PINCEMENT...

  • Page 9: Safety Regulations

            Safety Regulation Safety Regulation –––––––––––––       –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––      Safety Regul a ti o ns Safety Regul a ti o ns Federal Communication Commission Interference Statement Federal Communication Commission Interference Statement     This equipment has been tested and found to This equipment has been tested and found to comply with the limits for comply with the limits for a Class B digital a Class B digital device,...
  • Page 10         Safety Regulation Safety Regulation –––––––––––––       –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––      IDA Compliance Statement: (Singapore) IDA Compliance Statement: (Singapore)     This equipment registered to This equipment registered to comply with IDA comply with IDA (Info-Co (Info-Communications Developme mmunications Development Authority of nt Authority of...
  • Page 11 WEEE. Please contact your DIGI office or DIGI distributor when the product has reached the end of its life. Please contact your DIGI office or DIGI distributor when the product has reached the end of its life.
  • Page 12         Treatment And Recovery of WEEE Treatment And Recovery of WEEE  –––––––––––––––––       –––––––––––––––––      Items Items  Y  Y Identification Identification Removal procedure Removal procedure Comments Comments         Plastic containing Plastic containing brominated flame- brominated flame- retardants.
  • Page 13         Treatment And Recovery of WEEE Treatment And Recovery of WEEE  –––––––––––––––––       –––––––––––––––––      Items Items  Y  Y Identification Identification Removal procedure Removal procedure Comments Comments         Other printed circuit Other printed circuit boards greater than 10 boards greater than 10 square centimeters.
  • Page 14         Treatment And Recovery of WEEE Treatment And Recovery of WEEE  –––––––––––––––––       –––––––––––––––––      Items Items  Y  Y Identification Identification Removal procedure Removal procedure Comments Comments     Pole Type: Pole Type: 1. 1. Base Base Board Board - -  9.2.3 Disassembly of...
  • Page 15         Treatment And Recovery of WEEE Treatment And Recovery of WEEE  –––––––––––––––––       –––––––––––––––––      Items Items  Y  Y Identification Identification Removal procedure Removal procedure Comments Comments         Liquid crystal displays Liquid crystal displays (together with their (together with their casing where...

  • Page 16: Model Specification

                    Product Information Product Information –––––––––       –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––  1.1 Model Specification 1.1 Model Specification Producti o n Informati o n Producti o n Informati o n 1.1 Model Specification 1.1 Model Specification  Variation  Variation Description:...
  • Page 17         Product Information Product Information –––––––––       –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––  1.1 Model Specification 1.1 Model Specification Printing Printing Print Media Print Media Label / Receipt paper Label / Receipt paper Paper Width Paper Width 60mm (max.) 60mm (max.) Print Speed Print Speed 120mm/s...

  • Page 18: Operating Specification

            Product Information Product Information –––––––––       –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––  1.2 Operating Specification 1.2 Operating Specification     1.2 Operating Specification 1.2 Operating Specification Power Power Source Source : :  AC Supply 100  AC Supply 100 ~ 240V (Auto-s ~ 240V (Auto-switching) witching) Power...

  • Page 19: Overall Dimension (In Mm)

        Product Information Product Information –––––––––           –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––  1.3 Overall Diamension (in mm) 1.3 Overall Diamension (in mm) 1.3 Overall Dimension (in mm) 1.3 Overall Dimension (in mm) 1.3.1 Bench (B) 1.3.1 Bench (B) S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 19 19 ...

  • Page 20: Pole (P)

        Product Information Product Information –––––––––           –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––  1.3 Overall Diamension (in mm) 1.3 Overall Diamension (in mm) 1.3.2 Pole (P) 1.3.2 Pole (P) S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 20 20 ...

  • Page 21: Elevated (Ev)

        Product Information Product Information –––––––––           –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––  1.3 Overall Diamension (in mm) 1.3 Overall Diamension (in mm) 1.3.3 Elevated (EV) 1.3.3 Elevated (EV) S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 21 21 ...

  • Page 22: Self Service Pole (Ssp)

        Product Information Product Information –––––––––           –––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––  1.3 Overall Diamension (in mm) 1.3 Overall Diamension (in mm) 1.3.4 Self Service Pole (SSP) 1.3.4 Self Service Pole (SSP) S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 22 22 ...

  • Page 23: Label 1.4 Label & & Receipt Receipt Specification Specifications

                Product Information Product Information  ––––––––––––––––––––––––––––––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  1.4 Label & Receipt Specifications 1.4 Label & Receipt Specifications 1.4 Label & Receipt Specifications 1.4 Label & Receipt Specifications Outer Outer diameter diameter of of rolls: rolls: Maximum Maximum 105mm...

  • Page 24: Keysheet And Display

            Keysheet And Display Keysheet And Display ––––––       –––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––  2.1 Key Sheet Layout And Key Function 2.1 Key Sheet Layout And Key Function Key Sheet And Display Key Sheet And Display 2.1 Key Sheet Layout And Key Function 2.1 Key Sheet Layout And Key Function 2.1.1 Key Sheet Layout 2.1.1 Key Sheet Layout...
  • Page 25         Keysheet And Display Keysheet And Display ––––––       –––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––  2.1 Key Sheet Layout And Key Function 2.1 Key Sheet Layout And Key Function PLU Key PLU Key       Calling up PLU in Calling up PLU in Registration mode.

  • Page 26: Operator

                Keysheet And Display Keysheet And Display  –––––––––––––––––––––––––––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  2.2 Operator And Customer Display Indicator Layout 2.2 Operator And Customer Display Indicator Layout 2.2 Operator And Customer Display 2.2 Operator And Customer Display Indicator Layout Indicator Layout 2.2.1 Operator Display...

  • Page 27: Self Service Display

                Keysheet And Display Keysheet And Display  –––––––––––––––––––––––––––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  2.2 Operator And Customer Display Indicator Layout 2.2 Operator And Customer Display Indicator Layout 2.2.2 Self Service Display 2.2.2 Self Service Display Area Area /Function /Function Usage...

  • Page 28: Software Functional Structure

            Software Functional Structure Software Functional Structure  ––––––––––––––––––––––––       ––––––––––––––––––––––––  Software Functional Structure Software Functional Structure MENU MENU Registration Registration Prog Programming ramming Maintenance Maintenance Report Report Closing Closing Report Report Web Browser Browser Self Self Service Service Kiosk Kiosk Queue...
  • Page 29                 Software Functional Structure Software Functional Structure  ––––––––––––––––––––––––       ––––––––––––––––––––––––  Printer Printer Printer Printer Spec Spec Printer Printer Test Test Printer Printer Server Server Config Config External External Printer Printer IP IP Printer Spec Printer Spec Printer...
  • Page 30         Software Functional Structure Software Functional Structure  ––––––––––––––––––––––––       ––––––––––––––––––––––––  Serial Port Serial Port  /dev/tty/S0  /dev/tty/S0 /dev/tty/S1 /dev/tty/S1 /dev/ttyTWSB /dev/ttyTWSBS S /dev/ttyTWSB /dev/ttyTWSBS2 Network Test Network Test Manual Manual Servers Servers Daily Schedule Daily Schedule Hour Hour Minute Minute...

  • Page 31: I/O Ports, Span Switch And W&M Sealing

                I/O Port, Span Switch and W&M Sealing I/O Port, Span Switch and W&M Sealing  ––       ––  4.1 I/O Port 4.1 I/O Port I/O Ports, Span Switch And W&M Sealing I/O Ports, Span Switch And W&M Sealing 4.1 I/O Ports 4.1 I/O Ports 4.1.1 Bench (B) / Pole (P)

  • Page 32: Elevated (Ev)

            I/O Port, Span Switch and W&M Sealing I/O Port, Span Switch and W&M Sealing  ––       ––  4.1 I/O Port 4.1 I/O Port 4.1.2 Elevated (EV) 4.1.2 Elevated (EV) Unscrew the 2pcs Yuriya screw to Unscrew the 2pcs Yuriya screw to remove the bottom cover.

  • Page 33: Self Service Pole (Ssp)

            I/O Port, Span Switch and W&M Sealing I/O Port, Span Switch and W&M Sealing  ––       ––  4.1 I/O Port 4.1 I/O Port 4.1.3 Self Service Pole (SSP) 4.1.3 Self Service Pole (SSP) Unscrew the 2pc Yuriya screw Unscrew the 2pc Yuriya screw to remove the to remove the bottom cover.

  • Page 34: Span Switch

            I/O Port, Span Switch And W&M Sealing I/O Port, Span Switch And W&M Sealing  ––       ––  4.2 Span Switch 4.2 Span Switch 4.2 Span Switch 4.2 Span Switch Unscrew 2 pcs Sealing screw Unscrew 2 pcs Sealing screw to remove the bracket.

  • Page 35: W&M Sealing

    I/O Port, Span Switch And W&M Sealing  ––       ––  4.3 W&M Sealing 4.3 W&M Sealing 4.3 W&M Sealing 4.3 W&M Sealing SM-5300 Model Variant & Sealing Position SM-5300 Model Variant & Sealing Position Sealing Sticker Sealing Sticker Sealing Screw Sealing Screw Sealing Thread...

  • Page 36: Initial Setup

            Initial Setup Initial Setup ––––––––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.1 Lever Adjustment 5.1 Lever Adjustment Initial Setup Initial Setup 5.1 Level Adjustment 5.1 Level Adjustment Place the scale on the flat surface and adjust the Place the scale on the flat surface and adjust the four legs until the bubble on the lever four legs until the bubble on the lever is in the is in the...

  • Page 37: Cassette Belt

            Initial Setup Initial Setup –––––––––––––––––––––––––––––––––       –––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.2 Cassette Belt Tension and Label Guide Adjustment 5.2 Cassette Belt Tension and Label Guide Adjustment 5.2 Cassette Belt Tension and 5.2 Cassette Belt Tension and Label Guide Label Guide Adjustment Adjustment...
  • Page 38         Initial Setup Initial Setup –––––––––––––––––––––––––––––––––       –––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.3 Cassette Loading and Printing Option 5.3 Cassette Loading and Printing Option 5.3 Cassette Loading and Printing Option 5.3 Cassette Loading and Printing Option [143A016 Printer 1 [143A016 Printer 1 Label/Receipt Control] Label/Receipt Control] [0: By Sensor]...

  • Page 39: Cassette Loading And Print

            Initial Setup Initial Setup –––––––––––––––––––––––––––––––––       –––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.4 Sensor Location 5.4 Sensor Location 5.4 Sensor Location 5.4 Sensor Location 5.4.1 Peel Sensor 5.4.1 Peel Sensor Peel Sensor: Peel Sensor: When Gap Label Cassette to When Gap Label Cassette to used.

  • Page 40: Cassette Detection Sensor

            Initial Setup Initial Setup –––––––––––––––––––––––––––––––––       –––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.4 Sensor Location 5.4 Sensor Location 5.4.4 Cassette Detection Sensor 5.4.4 Cassette Detection Sensor If Cassette loading not properly, the switch will If Cassette loading not properly, the switch will open open and the printing function will and the printing function will not working.

  • Page 41: Software Setup

                Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup 5.5 Software Setup 5.5 Software Setup 5.5.1 Default Country SPEC 5.5.1 Default Country SPEC Note: Ensure the Span Switch is set to Note: Ensure the Span Switch is set to [Enable] ...
  • Page 42         Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup Procedure Procedure Picture Picture [MENU] [MENU] 5) If message appear as shown, select 5) If message appear as shown, select to go to go back to DEFAULT SPEC mode.

  • Page 43: User Spec

            Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup 5.5.2 User SPEC 5.5.2 User SPEC Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press and follow follow by [MAINTENANCE] [MAINTENANCE]...

  • Page 44: Module Spec

            Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup Procedure Procedure Picture Picture [SAVE] [SAVE] 5) Select 5) Select  button to save  button to save the changed setting. the changed setting. 5.5.3 Module SPEC 5.5.3 Module SPEC Procedure...

  • Page 45: Scale Spec

            Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup Procedure Procedure Picture Picture 4) Touch the column and enter new setting or touch 4) Touch the column and enter new setting or touch icon icon to to select select the...
  • Page 46         Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup Procedure Procedure Picture Picture 3) In SCALE SPEC mode, select the desired SPEC 3) In SCALE SPEC mode, select the desired SPEC [SCALE PRICE] [SCALE PRICE] option, e.g.

  • Page 47: Weight & Measure Spec

                Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup 5.5.5 Weight & Measure SPEC 5.5.5 Weight & Measure SPEC Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press...

  • Page 48: Search Function Procedure

            Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup Procedure Procedure Picture Picture  [SAVE]  [SAVE] 5) Select 5) Select  button to save  button to save the changed setting. the changed setting. 5.5.5.1 SEARCH Function Procedure: 5.5.5.1 SEARCH Function Procedure: Procedure...
  • Page 49         Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup Procedure Procedure Picture Picture 4) Message will display on screen i 4) Message will display on screen indicating the search ndicating the search results as shown.

  • Page 50: Date And Time

            Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup 5.5.6 Date and Time 5.5.6 Date and Time Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press and follow follow by...
  • Page 51         Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup Procedure Procedure Picture Picture [SAVE] [SAVE] 5) Select 5) Select  button to save  button to save the change setting. the change setting. S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 51...

  • Page 52: Daylight Saving Time

                Initial Setup Initial Setup ––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.5 Software Setup 5.5 Software Setup 5.5.7 Daylight Saving Time 5.5.7 Daylight Saving Time Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press and follow...

  • Page 53: Span Adjustment

            Initial Setup Initial Setup –––––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.6 Span Adjustment (Weight Calibration) 5.6 Span Adjustment (Weight Calibration) 5.6 Span Adjustment (Weight Calibration) 5.6 Span Adjustment (Weight Calibration)    Note: Ensure the Span Switch is set to [Enable]  [Enable] ...
  • Page 54         Initial Setup Initial Setup –––––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.6 Span Adjustment (Weight Calibration) 5.6 Span Adjustment (Weight Calibration) Procedure Procedure Picture Picture  [e.g. 15Kg]  [e.g. 15Kg] 5) Put capacity weight 5) Put capacity weight  on the platter and  on the platter and [NEXT] [NEXT]...

  • Page 55: From 5.7 From Self Self Service Service Screen Exit Screen Exit To To Main Main Menu Menu Screen Screen

            Initial Setup Initial Setup ––––––––––––––––––––––––       ––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  5.7 From Service Screen Exit to Main Menu Screen 5.7 From Service Screen Exit to Main Menu Screen 5.7 From Self Service Screen 5.7 From Self Service Screen Exit to Main Menu Screen Exit to Main Menu Screen Procedure...

  • Page 56: System Setup

                System Setup System Setup ––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  6.1 Network Setup 6.1 Network Setup System Setup System Setup 6.1 Network Setup 6.1 Network Setup 6.1.1 Network Configuration 6.1.1 Network Configuration Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode,...

  • Page 57: Scale Mac Address

            System Setup System Setup ––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  6.1 Network Setup 6.1 Network Setup 6.1.2 Scale MAC Address 6.1.2 Scale MAC Address Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press and follow follow by...

  • Page 58: Vnc Password

            System Setup System Setup ––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  6.1 Network Setup 6.1 Network Setup 6.1.3 VNC Password 6.1.3 VNC Password Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press and follow follow by  ...
  • Page 59         System Setup System Setup ––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  6.1 Network Setup 6.1 Network Setup Procedure Procedure Picture Picture 5) Keying the Password (max. 8 5) Keying the Password (max. 8 number/cha number/character) racter) 6) Touch the column of “Confirm 6) Touch the column of “Confirm ...
  • Page 60         System Setup System Setup ––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  6.1 Network Setup 6.1 Network Setup Procedure Procedure Picture Picture [YES] [YES] 9) Touch 9) Touch to reboot the scale. to reboot the scale. S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 60 60 ...

  • Page 61: Wireless Adapter Setting

            System Setup System Setup ––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  6.2 Wireless Adapter Setting 6.2 Wireless Adapter Setting 6.2 Wireless Adapter Setting 6.2 Wireless Adapter Setting 6.2.1 WLAN AP-3001G Setup 6.2.1 WLAN AP-3001G Setup    Procedure Procedure Picture Picture 1) 1) In In Registration...
  • Page 62 6.2 Wireless Adapter Setting 6.2 Wireless Adapter Setting Procedure Procedure Picture Picture 5) Keying the ESSID. 5) Keying the ESSID. (E.g. SM-5300). (E.g. SM-5300). Then touch  Then touch [ENTER] [ENTER] 6) Select the 6) Select the column of “SECURITY MODE”. column of “SECURITY MODE”.   ...
  • Page 63         System Setup System Setup ––––––––––––––––––       –––––––––––––––––––––––––––––––––––––––––––  –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––  6.2 Wireless Adapter Setting 6.2 Wireless Adapter Setting Procedure Procedure Picture Picture 9) Keying the 9) Keying the Password. Password. (E.g. (E.g. 1234567890) 1234567890). .  Then  Then [ENTER] [ENTER] touch...

  • Page 64: Hardware Test And Maintenance

            Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.1 Internal Count 7.1 Internal Count Hardware Test And Maintenance Hardware Test And Maintenance 7.1 Internal Count Mode 7.1 Internal Count Mode Procedure Procedure Picture Picture 1) 1) In In Registration...

  • Page 65: Printer Test

            Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.2 Printer Test 7.2 Printer Test 7.2 Printer Test 7.2 Printer Test 7.2.1 Sensors Status 7.2.1 Sensors Status Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press...
  • Page 66         Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.2 Printer Test 7.2 Printer Test Procedure Procedure Picture Picture 5) Take a label paper 5) Take a label paper and place in front of the peel and place in front of the peel [Peel Sensor] [Peel Sensor]...

  • Page 67: Sensor Calibration

            Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.2 Printer Test 7.2 Printer Test 7.2.2 Sensor Calibration 7.2.2 Sensor Calibration 7.2.2.1 Gap Sensor Calibration 7.2.2.1 Gap Sensor Calibration Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press...

  • Page 68: Peel Sensor Sensor Calibration

            Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.2 Printer Test 7.2 Printer Test 7.2.2.2 Peel Sensor Calibration 7.2.2.2 Peel Sensor Calibration Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press and follow...

  • Page 69: Paper End Senso

            Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.2 Printer Test 7.2 Printer Test 7.2.2.3 Paper End Sensor Calibration 7.2.2.3 Paper End Sensor Calibration Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press...
  • Page 70         Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.2 Printer Test 7.2 Printer Test Procedure Procedure Picture Picture 5) A reading 5) A reading of Minimum, Maximum and Threshold will of Minimum, Maximum and Threshold will [Calibration] [Calibration] appear.

  • Page 71: Thermal

                Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.2 Printer Test 7.2 Printer Test 7.2.3 Thermal Head Type Detection 7.2.3 Thermal Head Type Detection Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press...

  • Page 72: Database Maintenance

            Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance 7.3 Database Maintenance 7.3 Database Maintenance 7.3.1 Database Initialization 7.3.1 Database Initialization Procedure Procedure Picture Picture 1) 1) In In Registration Registration mode, mode, press press...

  • Page 73: Database

                Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance Procedure Procedure Picture Picture 5) Waiting for initialization 5) Waiting for initialization progress. progress. 6) Initialization 6) Initialization database successfully database successfully.

  • Page 74: Load Default Data

            Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance Procedure Procedure Picture Picture [YES] [YES] 3) Select 3) Select  button.  button. 4) Waiting for database clear 4) Waiting for database clear open transaction in open transaction in progress.
  • Page 75         Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance Procedure Procedure Picture Picture [LOAD DEFAULT [LOAD DEFAULT 2) In Database menu, select 2) In Database menu, select DATA] DATA] [YES]...

  • Page 76: Database Backup

                Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance 7.3.4 Database Backup 7.3.4 Database Backup     This “Database Backup” method is allow the scale This “Database Backup”...
  • Page 77         Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance Procedure Procedure Picture Picture 4) Waiting for backup database in 4) Waiting for backup database in process. process. 5) Backup 5) Backup database successfully.
  • Page 78         Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance Procedure Procedure Picture Picture [opt] [opt] 9) Under 9) Under directory, select directory, select  folder.  folder. [database] [database] 10) Select 10) Select folder.

  • Page 79: Database Restore

            Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance 7.3.5 Database Restore 7.3.5 Database Restore - - This “Database Restore” method is This “Database Restore” method is allow to restore the database backup file from one scale to the  allow to restore the database backup file from one scale to the other scale in other scale in same PCScale software version.
  • Page 80         Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance Procedure Procedure Picture Picture [opt] [opt] 4) Under 4) Under directory, select directory, select folder. folder. [database] [database] 5) Open the 5) Open the folder.
  • Page 81         Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance [RESTORE] [RESTORE] 8) In Database menu, select 8) In Database menu, select [YES] [YES] 9) Select 9) Select to confirm restore to confirm restore database.

  • Page 82: Database Migration

                Hardware Test And Maintenance Hardware Test And Maintenance  –––––––––––––––––––       –––––––––––––––––––  7.3 Database Maintenance 7.3 Database Maintenance 7.3.6 Database Migration 7.3.6 Database Migration - - This “Database Migration” method is This “Database Migration” method is allow to migrate the database backup file from one scale to the  allow to migrate the database backup file from one scale to the other scale in other scale in different PCS version.
  • Page 83 S M 5 3 0 0 S e r v i c e M a n u a l S M 5 3 0 0 S e r v i c e M a n u a l  |  | 82 82 ...
  • Page 84 S M 5 3 0 0 S e r v i c e M a n u a l S M 5 3 0 0 S e r v i c e M a n u a l  |  | 83 83 ...

  • Page 85: Usb Backup / Restore

    S M 5 3 0 0 S e r v i c e M a n u a l S M 5 3 0 0 S e r v i c e M a n u a l  |  | 84 84 ...
  • Page 86 S M 5 3 0 0 S e r v i c e M a n u a l S M 5 3 0 0 S e r v i c e M a n u a l  |  | 85 85 ...
  • Page 87 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 86 86 ...

  • Page 88: Usb Restore

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 87 87 ...
  • Page 89 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 88 88 ...

  • Page 90: Hardware Test

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 89 89 ...

  • Page 91: Usb

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 90 90 ...

  • Page 92: Ethernet

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 91 91 ...

  • Page 93: Drawer

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 92 92 ...

  • Page 94: Lcd

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 93 93 ...

  • Page 95: Touch 7.5 Touch Screen Screen Calibration Calibration

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 94 94 ...
  • Page 96 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 95 95 ...
  • Page 97 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 96 96 ...

  • Page 98: Write Ad Checksum

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 97 97 ...
  • Page 99 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 98 98 ...

  • Page 100: System Information

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 99 99 ...
  • Page 101 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 100 100 ...

  • Page 102: Vnc Client Theme Viewer

    SM-5300 machine IP address [E.g. [E.g. 192.168.XXX.XXX] 192.168.XXX.XXX] [Connect] [Connect]  and then click  and then click  button.  button. 3) The PC will link and show the display from SM-5300 3) The PC will link and show the display from SM-5300 machine. machine.

  • Page 103: Maintenance

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 102 102 ...

  • Page 104: Scale Surface Cleaning

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 103 103 ...

  • Page 105: Important Note To

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 104 104 ...

  • Page 106: Firmware Upgrading

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 105 105 ...

  • Page 107: Printer Firmware

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 106 106 ...
  • Page 108 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 107 107 ...

  • Page 109: Major Parts Disassembly

    9.1 SM-5300B 9.1.1 Disassembly of Platter Support and Top Cover 9.1.1 Disassembly of Platter Support and Top Cover Step 1: Step 1: 44017007000101 44017007000101 Platter AA (SM-5300) Platter AA (SM-5300) Step 2: Step 2: 44017002801102 44017002801102 Cover AK (Bench Cus Inner)
  • Page 110 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 109 109 ...

  • Page 111: Disassembly Of Customer Display Lcd

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 110 110 ...

  • Page 112: Disassembly Of Base Bd, Keyboard And Operator Display Lcd

    Item 1 Item 1 44017090100200 44017090100200 44017090200100 44017090200100 I.MX6S (REV1.2) CPU BD I.MX6S (REV1.2) CPU BD SM-5300 Base BD SM-5300 Base BD Screw Type: Screw Type:     101 –  – Binding Head M3x6  Binding Head M3x6 102 –  – Binding Head M3x4  Binding Head M3x4...
  • Page 113 12MXLCD0QTPB7D Item 5 Item 5 7 Inch LCD 7 Inch LCD QTPB7D0072 (Holitech) QTPB7D0072 (Holitech) 44017090400100 44017090400100 SM-5300 Keyboard SM-5300 Keyboard Item 2 Item 2 44017002300102 44017002300102 Case AA (7IN OP-INPANE Front W) Case AA (7IN OP-INPANE Front W) Screw Type: Screw Type:  ...
  • Page 114 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 113 113 ...

  • Page 115: Disassembly Of Ad Board

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 114 114 ...

  • Page 116: Sm-5300P

    44017002800500 44017002800500 Cover AE (Pole Bottom S) Cover AE (Pole Bottom S) Step 2: Step 2: 44017007000101 44017007000101 Platter AA (SM-5300) Platter AA (SM-5300) 44017090300300 44017090300300 IO Blk AC IO Blk AC (Rev-E, Holitech) (Rev-E, Holitech) Item 5 Item 5...
  • Page 117 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 116 116 ...

  • Page 118: Disassembly Of Top Cover

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 117 117 ...

  • Page 119: Disassembly Of Base Bd, Keyboard And Operator Display Lcd

    12MSSDC0SDAE08 SDSDAE-008G SANDISK SDSDAE-008G SANDISK 44017090100200 44017090100200 44017090200100 44017090200100 I.MX6S (REV1.2) CPU BD I.MX6S (REV1.2) CPU BD SM-5300 Base BD SM-5300 Base BD Item 1 Item 1 Screw Type: Screw Type:     101 –  – Binding Head M3x6  Binding Head M3x6 102 –...
  • Page 120 Item 6 12MXLCD0QTPB7D 12MXLCD0QTPB7D 7 Inch 7 Inch LCD QTPB7D0072 (Holitech) LCD QTPB7D0072 (Holitech) 44017090400100 44017090400100 SM-5300 Keyboard SM-5300 Keyboard Item 2 Item 2 44017002300102 44017002300102 Case AA (7IN OP-INPANE Front W) Case AA (7IN OP-INPANE Front W) Screw Type: Screw Type:  ...
  • Page 121 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 120 120 ...

  • Page 122: Disassembly Of Ad Board

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  • Page 123: Hardware Details

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 122 122 ...

  • Page 124: Base Board (Twb-13670-0 Rev G) (For Bench & Pole)

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  • Page 125: Base Board (Twb-13670-0 Rev G) (For Bench & Pole)

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  • Page 126 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 126 126 ...

  • Page 127: Base Board (Twb-14000-0 Rev Board (Twb-14000-0 Rev C) (For C) (For Elevated & Elevated & Self Service) Self Service)

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 127 127 ...

  • Page 128: Relay

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 128 128 ...

  • Page 129: Relay Board (Twb-14010-0 Rev Board (Twb-14010-0 Rev A) (For A) (For Elevated & Elevated & Self Service) Self Service)

    S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 129 129 ...

  • Page 130: Port Pin Configuration

    130            Revision Records Revision Records ––––––––––––––       ––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––  SM-5300 (Doc. No. SER-SM-087) SM-5300 (Doc. No. SER-SM-087) Revi s i o n Records Revi s i o n Records Serial Serial Date Date Description...

  • Page 131: Revision Records

    S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 131 131            Revision Records Revision Records ––––––––––––––       ––––––––––––––––––––––––––––––––––––––––  ––––––––––––––––––––––––––––––––––––––––––––––––––––––  SM-5300 (Doc. No. SER-SM-087) SM-5300 (Doc. No. SER-SM-087) Serial Serial Date Date Description Description Changes Changes...
  • Page 132 S M - 5 3 0 0 S e r v i c e M a n u a l S M - 5 3 0 0 S e r v i c e M a n u a l  |  | 132 132 ...

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