Veeder-Root TLS4 Series Programming And Troubleshooting

Technical Support Notification
TLS4 Series Programming – Email Setup & Troubleshooting

Overview

The TLS4 series consoles allow the user to send out emails with a range of reports from daily inventory readings to tank
or line testing history. This technical support notification explains how to program the console to send out emails and
provides troubleshooting steps for when emails are not received.
The instructions below are intended to be used in conjunction with the
TLS-450PLUS/TLS4 Operator's Manual

Requirements

Programming Requirements:
• Ethernet Port – Primary/Secondary DNS
• Address Book
• Autoconnect Task
• SMTP Relay (not always required)

Programming

Ethernet Port

Menu  Setup  Communication  Ethernet Port
 Confirm a CAT5 cable is connected to the correct
ethernet port.
 Confirm the ethernet port is working by checking
the port for lights. No lights or a red light can
indicate a bad port.
 For static IP addresses, confirm the IP Default
Gateway is set to enabled. Only one port can use
the default gateway, which allows outside
network access.
 Confirm there is a Primary and Secondary DNS.
Front of
Console
(577014-110).
Troubleshooting Requirements:
• Laptop
• Cat5 Cable
• Access to a network jack (router/switch)
• Access to the web portal
Refer to veeder.com for additional product information.
Note: Google's public DNS servers are 8.8.8.8 and 8.8.4.4.