Chapter 1: Your First Script; Example Of A Work Flow Process - Lexmark Document Distributor User Manual

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Your First Script
To unleash the power of Document Distributor you need to create a script. To create a script you will
need to understand the business process that you want to automate. Processes that are rarely
performed or procedures that require a large amount of human intervention throughout the process
probably aren't good candidates for Document Distributor automation. These guidelines can help you
decide if your process qualifies for automation:
Does your task:
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Have steps done repeatedly in exactly the same way or with only minor variations?
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Have multiple steps?
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Already have a partially automated process (Document Distributor can further automate it)?
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Have a means of getting documents into a back-end process that end users don't need to
know about?
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Have parts of a process that may change, but your end users don't need to know about it?
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Need to be simplified for your end users?
Once you've decided that Document Distributor can improve your workflow process, analyze the steps
involved in the process.

Example of a work flow process

The Human Resources Department must post job openings within the hospital every week in various
locations throughout the hospital. Each week the list of job openings is faxed to various departments in
the hospital. The recipients in the department then put the list of job openings on their bulletin board.
Some departments are willing to receive the job listing as an e-mail rather than a fax. But until
everyone is willing to receive an e-mail, someone must fax the list to those who prefer a fax and e-mail
the list to everyone else.
This is a process that is repeated regularly and has multiple steps. As more departments are willing to
accept an e-mail, the process will change as the e-mail list grows and the fax list shrinks. The end
users are Human Resource employees that are familiar with the job openings, but not necessarily with
the e-mail addresses and fax numbers of all the various departments throughout the hospital.
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