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MAINTENANCE/UV LAMP INDICATOR
Your activTek DuctwoRx unit requires no periodic maintenance
beyond normal replacement of the ActivePure® cell every year.
UV bulb has an effective life of 9,000 hours.
Note: For optimal performance, we recommend the
replacement of the ActivePure® cell every year, even if the
UV lamp appears to be operating normally.
The UV lamp operation indicator on the face of the unit will
glow when the UV lamp is in use. If the indicator does not glow
and the unit has power, the ActivePure® cell should be replaced.
WARRANTY INFORMATION
LIMITED 3/1 YEAR WARRANTY
Customer should not repackage and ship the
activTek DuctwoRx unit due to possibility of
irreparable damage. For warranty service,
please contact your activTek Distributor for the
address of the nearest service center or call
Customer Service at (866) 736-0503.
WHAT IS COVERED BY THIS WARRANTY
We warrant the activTek DuctwoRx
(excluding filters) to the Customer, subject
to the conditions below, against defects in
workmanship or material, provided that the
products are returned to a service location
within the following time periods:
• activTek DuctwoRx within three (3) years of
date of purchase (except ActivePure® cell
and lamp).
• ActivePure® cell and lamp within one (1) year
from the date of purchase.
INSTALLATION AND MAINTENANCE
REQUIREMENTS
This warranty is expressly conditioned upon
proper installation, operation, cleaning
and maintence, all in accordance with the
Owner's Manual. Failure to meet any of these
requirements will void this warranty. Servicing
of your activTek DuctwoRx by parties other
than our authorized representatives and/or
using parts other than genuine parts will also
void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact their activTek
Distributor and provide proof of purchase
within the above time periods. We will repair
or replace and return the product, without
charge and within a reasonable period of
time, subject to the conditions herein, if its
examination shall disclose any part to be
defective in workmanship or material. If we, in
our discretion, are unable to repair the product
after a reasonable number of attempts, we will
provide either a refund of the purchase price or
a replacement unit, at the company's option.
WHAT IS NOT COVERED BY THIS WARRANTY
Ordinary wear and tear shall not be considered
a defect in workmanship or material. These
warranties do not apply to filters nor for loss or
damage caused by accident, fire, abuse, misuse,
improper installation, leaking, modification,
misapplication, or by any repairs other than
those provided by our authorized Service
Center. This warranty is non-transferable.
MISSING SERIAL NUMBERS AND
UNAUTHORIZED CHANNELS
If a valid serial number is missing from the
product, the warranty will be voided. ActivTek
products are authorized for sale through
activTek Distributors only. Warranties are
voided if a product is purchased through
unauthorized channels; this includes websites
that are not authorized to use activTek's
trademarked names, images and logos as
well as Internet auction sites (e.g. eBay and
craigslist). The only approved Internet presence
for activTek products is www.activTek.net. To
confirm warranty coverage prior to purchasing
a product, contact activTek at 866-736-0503
with the serial number located on the back
of the unit.
EXCLUSION OF OTHER WARRANTIES
AND CONDITIONS
EXCEPT AS PROVIDED HEREIN, WE MAKE NO
REPRESENTATION OR WARRANTY OF ANY
KIND. ALL OTHER WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY
DISCLAIMED, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY FOR SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES
WE SHALL NOT IN ANY CASE BE LIABLE FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING FROM BREACH OF
EXPRESSED OR IMPLIED WARRANTIES,
CONDITIONS, GUARANTEES OR
REPRESENTATIONS, BREACH OF CONTRACT,
NEGLIGENCE OR ANY OTHER LEGAL THEORY.
UV lamp operation indicator
Such excluded damages include, but are not
limited to, loss of profits or revenue, and loss of
the use of the products, and any loss caused by
leaks or other water damage.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state. Some states do not allow
limitations on warranties, or on remedies for
breach. In such states, the above limitations
may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as
otherwise required by applicable legislation,
this warranty is not transferable. This warranty
gives you specific legal rights and you may also
have other rights which vary from province to
province. Some provinces and territories do not
allow limitations on warranties, or on remedies
for breach. In such provinces or territories, the
above limitations may not apply to you. If any
provision of this warranty or part thereof is
held by a court of competent jurisdiction to be
invalid, illegal, or unenforceable, the validity,
legality and enforceability of the remaining
provisions or parts thereof will not in any way
be affected or impaired within the jurisdiction
of that court. This entire warranty shall continue
to be valid, legal and enforceable in any
jurisdiction where a similar determination has
not been made.
This warranty is provided by
DBG Group Investments, LLC
5420 LBJ Freeway, Suite 1010
Dallas, TX 75240
SERVICE
Every effort is made to ensure customers
receive an up-to-date instructions manual on
the use of our products; however, from time
to time, modifications to our products may
without notice make the information contained
herein subject to alteration. For the latest
information, please visit our web site.
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