Draining The Hot Water Tank - Newco CX-TOUCH Operation Manual

These error screens will display a service phone number to call if entered in "Setup" Menu (Page 15)
*Usually repairing a bad connection or replacing the indicated motor will remedy the problem.
Display Reads Possible Cause(s)
Fill Timeout Error Water shut off to Machine
Supply Line Blocked or too small Repair or Replace as needed
Water Filter Restricted
Inlet Solenoid valve Faulty
Control Board Failure
Thermistor Error Thermistor not plugged in
Faulty Thermistor
Control Board Failure
Heater Error Faulty Thermistor
Faulty Heater Element
Control Board Failure
Motor Errors*
Wiring Disconnect Brew Mech

DRAINING THE HOT WATER TANK

THE DRAIN TUBE IS CLIPPED TO THE TANK PLATE IN FRONT OF
THE TANK. TANK HOLDS APPROX 1 US GALLON.
THE HOT WATER TANK CAN BE DRAINED FROM THE FRONT OF
THE MACHINE – UNPLUG MACHINE FROM POWER SOURCE.
REMOVE POD WASTE TRAY.
TO COOL THE WATER IS EXTREMELY HOT AND CAN CAUSE
HARMFUL BURNS. REPLACE DRAIN PLUG, ENSURE HOSE CLAMP
IS TIGHT AND REPOSITION DRAIN HOSE BEFORE RE-FILLING THE
HOT WATER TANK.
Service Notes &
Troubleshooting
Remedies
Check Water Supply Shutoff
Replace-Service Required
Replace-Service Required
Replace-Service Required
Make sure plug-in housing is latched Open or Shorted Thermistor
Replacement
Replace-Service Required
Replacement
Replace-Service Required
Replace-Service Required
Check Brew Mech Wires, Harness
CAUTION-UNLESS THE TANK IS LEFT
Notes
Initial fill time longer than 8
minutes
Fill time Longer than 1 Minute
Water Probe has a 30 second
Hysteresis cycle
4 Minute Continuous Heater Run