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Issue
System could not hear me.
SYNC does not understand
what I am saying.
SYNC does not understand
the name of a song or artist.
Ranger (TKE) Vehicles Built From: 01-12-2014, DB39-120609-JB enAUS, First Printing
SYNC
(If Equipped)
Voice Command Issues
Possible Cause(s)
You may not be audible to
the system.
· You may be using the
wrong voice commands.
· You may be speaking too
soon or at the wrong time.
· You may be using the
wrong voice commands.
· You may not be saying the
name exactly as it is saved.
· The system may not be
"reading" the name the
same way you are saying it.
239
Possible Solution(s)
· Be aware of the system's
sensitivities; yelling or
speaking the voice
commands too slowly does
not help. Remember to
speak the voice commands
with a normal smooth,
steady and confident voice.
Speak the voice commands
clearly towards the micro-
phone.
· Review the phone voice
commands and the media
voice commands. See
Using SYNC
With Your
Phone (page 217). See
Using SYNC
With Your
Media Player (page 230).
· Review the media voice
commands. See Using
SYNC
With Your Media
Player (page 230).
· Say the song or artist
exactly as they are listed. If
you say "Play Artist Prince"
the system does not play
music by Prince and the
Revolution or Prince and the
New Power Generation.
· Make sure you are saying
the complete title such as
"California remix featuring
Jennifer Nettles".
· If the songs are saved in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
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Table of Contents
Troubleshooting
