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Issue
Text messaging is not
working on SYNC.
System can not find my
contacts.
Ranger (TKE) Vehicles Built From: 01-12-2014, DB39-120609-JB enAUS, First Printing
SYNC
(If Equipped)
Phone Issues
Possible Cause(s)
· This is a phone-dependent
feature.
· Possible phone malfunc-
tion.
· This is a phone-dependent
feature.
· Possible phone malfunc-
tion.
235
Possible Solution(s)
· Check the security and
"auto accept/prompt
always" settings relative to
the SYNC Bluetooth
connection on your phone.
· Update your device's firm-
ware.
· Turn off the Auto phone-
book download setting.
· Go to the website to review
your phone's compatibility.
· Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
· Check whether your
phonebook has been down-
loaded into SYNC properly
and successfully.
· Do not separate First name
and Last name when
creating new contacts.
Otherwise users need to
speak the contact name as
the order shown on SYNC
screen.
· For some contact names in
SYNC phonebook, if SAYING
the whole name is not
successfully recognized,
please try to find the contact
in SYNC and press the "hear
it". and then say the contact
according to what SYNC
said.
· If users add a new contact
into the paired phone, but it
is not shown in SYNC
phonebook, please redown-
load the phonebook into
SYNC.
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Table of Contents
Troubleshooting
