Troubleshooting; Solving Problems During Installation - MINOLTA-QMS Magicolor 2200 DP Installation Manual

Troubleshooting

Although the magicolor 2200 is designed to be highly reliable, you may occasionally
experience a problem. The following helps you to identify the cause of the possible
installation problems and suggests some solutions related to installation. For detailed
troubleshooting information, refer to "Troubleshooting" in the User's Guide.

Solving Problems during Installation

Symptom
No lights or
messages
appear on
the control
panel.
You can't
print a status
page.
50
Cause
There is no power sup-
plied to the AC outlet.
The power cord is not
plugged in securely into
both the power outlet and
the printer.
The printer power switch is
not in the On (I) position.
The line voltage from the
power outlet doesn't match
the printer's power require-
ments.
Is the printer off line before
you try to enter the Admin-
istration/Special Pages/
Print Status menu?
The tray does not have
media.
The printer's covers aren't
closed securely.
There is a media jam.
Solution
Make sure there is power supplied to the AC outlet.
Make sure the power cord in plugged in securely both at
the power outlet and the printer.
Turn the printer power switch to the On (I) position.
Make sure the line voltage matches the printer's power
requirements.
Turn the printer off line before printing a status page.
Check that the media trays are loaded with media, in
place and secure.
Make sure the front and top covers are closed securely.
Close all covers gently to avoid jarring the printer . Make
sure the waste toner pack in installed correctly.
Check for a media jam.
Troubleshooting